- Joined
- Feb 15, 2021
I dread the day my mechanic retires. He runs his shop in an old hole-in-the-wall former gas station and I’ve been going to him for about 23 years. I’m afraid I’ll end up having to eventually deal with what you just described. Ugh.Despite the fact that my car has low miles and runs very smooth, my engine light went on. I am 90% certain it is because it is in need of an oil change. I call two automotive places to ask if they can run the diagnostic device on my car and change my oil. BOTH have automated call center service with a modest automated telephone tree. I hate that you can't call a place of business a mile up the road and talk to someone local to your area to just ask a question that can be resolved in 10 seconds to a minute, depending on if there is a followup question or two. Instead, the caller has to spend 3 minutes navigating menus and several times the time frame to explain WHICH location they are calling for to a person who is less equipped to answer questions than the person making the direct observations. It was upsetting enough when every huge company went to call center practices, now even local and small ones are doing it. I miss the world where calling Jones' Garage would connect you with Jones or one of his direct employees.
Thread tax: It’s taking me longer and longer to recover from sustained physical exertion. My mind is still young but my body keeps telling me, “The hell you are!” It’s tough going from athletic to being an old fart. I shouldn’t be this old, dammit.