The Retail Horror Thread 2: More Tales to Chill your Bones

[The Un-Clit]

Sad but true.

I have an annoying situation to share. It's not retail, but it is customer service. Without going into too much detail, I was doing election related work. Not for a campaign, but for state government. My job was to answer voter questions.

Most people that called had simple questions. Most of them were friendly or indifferent. However, towards the end of this job's run I got one of the worst calls ever. I'm not surprised that call was a Karen. A piece of shit, narcissistic, entitled middle-aged cunt who thinks the world will stop for her. She had no sense of personal responsibility and expects other people to solve her problems for her. When that doesn't work, she does the typical Karen thing and complains to the manager.

She wanted me to explain what certain laws on the ballot meant. I explained that I am not allowed to interpret, define, or explain the law. Really, I'm not. I'm neither qualified nor allowed to do that. Never mind that she's had over two weeks to read up on this shit. Apparently, she's "disenfranchised" because she didn't have the Internet. Never mind that she could easily go to the library. Also, according to her, I'm a government employee so therefore I must not only know the law but I'm obligated to explain the law to her. Then she has the nerve to tell me I'm being paid exorbiant amounts because I work for the government. Nah, I was minimum wage.

Before I transfer her to my supervisor, who ended up telling the same things I did, including that she needs to contact her legislators if she wants the election laws changed, she assumed I must be in my early twenties because I was doing something a person in their twenties woul do. Joke's on her, I'm in my thirties.

So yeah, even in the context of public service, I had to deal with a stereotypical Karen who refuses to listen to reason or learn anything. On top of that, she tried to get in me trouble even though I was polite, friendly, and professional. I told her what she needed to know, not what she wanted to hear. Yet she still thinks everything is like McDonald's or Walmart, where she can throw a tantrum and get her way.

I feel ya, fam. Many years back I worked about a year for a call centre of a cell phone provider who is no longer in business. Before moving into the far more fun and interesting fraud department, I started in the 'order support' department as a grunt CSA. Our role was supposed to be helping people who had ordered phones find out where their phone was if it hadn't been delivered or help them to prepare an order for a return.

However, the Telesales department (in another province, took orders by phone instead of retail or web) had developed a chickenshit practice of whenever a customer placing an order over the phone fails the credit check and are either outright rejected or required a security deposit, DIDN'T tell the customer that, told them their order was being processed, and to contact Order Support if they had any problems.

So this ment a good 50% of our caseload was telling angry people who have been waiting a week for their phone to arrive that the phone was never shipped because they have shit credit or need a deposit first. BUT we didn't know that was the case until after we said 'I cannot find your order sir/madam, let me put it through for you" and tried to re-place the order using the same system the sales team used. Sure enough, order stopped at that point because they needed a deposit or were rejected outright. THEN we had to tell them the truth and OMG you never heard so many entitled Karens (and...Kens? whatever the male form of a Karen is) fucking well RAVING about "all the time wasted", "wtf do you mean I don't have sufficient credit! Push this through you little cretin!" "Gimme your supervisor, you reetard, you don't know what you are doing!" etc.

I recall one woman now who literally just shrieked into the phone in her frustration after a few minutes, she had been 'depending' on that phone arriving was about the last coherent thing I heard from her before she dissolved into shrieks. The ultimate chimp-out. Literally, it was apes at the zoo kind of wordless shrieking. One of very few times I had no choice but to terminate a call. Customer service fucking SUCKS.

 

[The Curmudgeon]

I've got one more story. In addition to election work, I had the opportunity to deal with people on the legislative end too. No surprise that one of my worst callers was yet another Karen.

Long story short, this lady was disgruntled about how the primary ballots are set up. She thought that just calling the legislature would mean that they would instantaneously change the laws for her because she's throwing a hissy fit. I pointed out the elections laws that cover this and informed her that she can go observe elections in our state. That wasn't good enough. Oh no, she wanted the law changed right now!

Just like the other cunt I dealt with a while back, she complained to my supervisor. For this job, my supervisor actually sat at a desk near my work station. He knew I didn't anything wrong. I handled the stupid bitch like I was supposed to. Not only was this woman stupid, but she was a piece of shit too because she tried to get me in trouble for no reason. Luckily for me, my supervisor knew better. He actually asked me if her name was Karen!

The two different Karens I've dealt with were the worst case scenarios. I have dealt with other equally horrible, obnoxious people during my public service work. Even the nice people can still be idiots.

I'll understand if I get negative ratings or replies for saying this, but I really do think most Americans are idiots. They're too stupid to vote or even have opinions. They don't know how government works. They don't know their history. They don't follow or understand current events outside of gossip, sensationalism, and echo chambers like CNN or Fox. It's not just in that context. I've worked retail in the past and I too know how awful people can be.

As far as Karens go, what makes them so horrible? Why? Why is it that all these middle-aged white women are such entitled, narcissistic cunts? I know those traits aren't exclusive to Karens, but it sure is pretty fucking common with them.

Sorry for the sperging and ranting. Thank you for hearing me out.

 

[dickass42069]

As someone who's worked retail and phone support, Phonelosers of America and Sethical speak to me on a spiritual level

 

[Cosmos]

Technically I don’t work retail (I’m a receptionist) but I wanted to bitch about this.

I swear every single time I answer the phone and someone is very friendly and conversational they’re always trying to sell us something. I’ll be making small talk and thinking “oh, this person seems nice” but then they go to into their spiel and ask to talk to our president.

It’s not like I usually talk to rude people and am desperate for niceness. Quite the opposite, 99.9% of the time I talk to perfectly normal people, we just get right to business and don’t exchange pleasantries. Which is totally fine, it’s just annoying when you’re having a seemingly normal conversation with someone and then you realize they’re trying to sell you something.

 

[TheImportantFart]

I swear every single time I answer the phone and someone is very friendly and conversational they’re always trying to sell us something. I’ll be making small talk and thinking “oh, this person seems nice” but then they go to into their spiel and ask to talk to our president.

It’s not like I usually talk to rude people and am desperate for niceness. Quite the opposite, 99.9% of the time I talk to perfectly normal people, we just get right to business and don’t exchange pleasantries. Which is totally fine, it’s just annoying when you’re having a seemingly normal conversation with someone and then you realize they’re trying to sell you something.

I was actually one of these arseholes when I was in college. I was a fundraiser, so I’d call up alumni to try and get them to donate to the university. I’d reel ‘em in by asking about their time at the college and how things had been going since they graduated and then, just as things were getting nice and friendly, I’d say “btw, give us your money”.

It actually wasn’t a bad job and it paid decently. Some of the alumni had some interesting stories to tell, but I always felt slightly sleazy doing it. Ah well, it meant I didn’t starve.

I’ve actually just remembered a couple of stories from those days. I’ll share them here so people can see the other side of the coin:

The Witch

A colleague called up one alumna who was an absolute nutter. He asked her if she’d donate to the college, and she replied: “Well I would, but I’m not high at the moment.” When he asked her what she’d done since graduating, she mentioned she’d been on Britain’s Got Talent and had put a curse on Simon Cowell. We later worked out this was her:

The Dirty Old Man

Another colleague got hit on during a call by a 70 year old man who was married. He invited her to have a glass of wine with him in town that weekend. I don’t think she took him up on that offer.

The Screamer

Yet another colleague got a woman who was very friendly at first, but when the time came for the big ask, she suddenly started screaming at him to fuck off over and over. It was so loud, the rest of us could hear her shouts coming from his phone. He ended the call by calmly saying “So that’s a no then?” and put the phone down.

Thankfully my calls were all relatively normal, although I did have one man describe my call to him as “dystopian”.

 

[Cosmos]

I was actually one of these arseholes when I was in college. I was a fundraiser, so I’d call up alumni to try and get them to donate to the university. I’d reel ‘em in by asking about their time at the college and how things had been going since they graduated and then, just as things were getting nice and friendly, I’d say “btw, give us your money”.

It actually wasn’t a bad job and it paid decently. Some of the alumni had some interesting stories to tell, but I always felt slightly sleazy doing it. Ah well, it meant I didn’t starve.

I’ve actually just remembered a couple of stories from those days. I’ll share them here so people can see the other side of the coin:

The Witch

A colleague called up one alumna who was an absolute nutter. He asked her if she’d donate to the college, and she replied: “Well I would, but I’m not high at the moment.” When he asked her what she’d done since graduating, she mentioned she’d been on Britain’s Got Talent and had put a curse on Simon Cowell. We later worked out this was her:

The Dirty Old Man

Another colleague got hit on during a call by a 70 year old man who was married. He invited her to have a glass of wine with him in town that weekend. I don’t think she took him up on that offer.

The Screamer

Yet another colleague got a woman who was very friendly at first, but when the time came for the big ask, she suddenly started screaming at him to fuck off over and over. It was so loud, the rest of us could hear her shouts coming from his phone. He ended the call by calmly saying “So that’s a no then?” and put the phone down.

Thankfully my calls were all relatively normal, although I did have one man describe my call to him as “dystopian”.

Yeah, I don’t truly get mad at people who waste my time with sales calls because I know they’re just trying to make a living. So I’m polite to them and just try to get them off the phone as quickly as I can.

Also, no shade against your former job, but I think it’s hilarious colleges take a ton of money from you and then ask you for even more money after you’ve finally graduated. My brother went to very highly ranked, very expensive private college (basically pseudo-Ivy League) and our whole family is incredulous whenever the alumni association tries to hit him up for more cash. And he only graduated a few years ago. And he’s currently in med school accruing even more debt so it’s not like he could give them money even if he wanted to.

 

[TheImportantFart]

Also, no shade against your former job, but I think it’s hilarious colleges take a ton of money from you and then ask you for even more money after you’ve finally graduated.

If I had a penny for every time someone said this to me when I called them, I’d have enough to find a new library.

 

[MerriedxReldnahc]

Just realized that I never followed up on the Whole Foods manager drama, here's the previous parts of the saga:

I'm lucky in that my job has never provided me with horrors (yet) but as I've posted before, I have two family members who work at Whole Foods and shit is going DOWN in the vitamin department. It's already full of weirdos who do mysterious "muscle testing" rituals and crystal waving around the fiber to make sure that brand correctly resonates with their soul vibrations, but the woman running the department is a trainwreck.

Very, very, manic woman who is constantly on the verge of an anxiety attack. Or so she says to everyone. She goes on and off weird diet trends while making her young kid be vegan. ( Last Halloween she took him trick or treating only to eat all his candy) As of a few months ago she went on a 30 day bone broth diet. All she consumed in the course of 30 days was bone broth, CBD oil, and shit quality weed. She doesn't go to one of our fine legal dispensaries, she's more of the "Meet Manuel behind the Circle K" buyer. She buys a fuckton of weed, she dips into her family's savings account to affort it all. And it's the not the calming type, it's the hyperfocused spazy type of weed and it's at least part of the reason she's such a mess.

I bring that all up because about two months ago she declared that she needed to take a month off, due to horrible health issues that she was sure she was having. The doctors couldn't find anything wrong with her, but her crystal healing Woo specialist used her Naruto chakra powers to determine that her sickness and "severe social anxiety" is caused by pesticide poisoning from the bad weed she's smoking. I mean, yeah the weed is a problem but a whole month off? After a month of the department running suspiciously well in her absence, she came in to work specifically to tell one person that she'd be out for another month. That one person was not her boss, who had to find out through the grapevine that she's not coming back for a while.

On a side note, Whole Foods does something called OTS which I don't know what the hell it is, but everyone hates it and apparently it sucks. It is some kind of outside certification process that each store needs to comply to. Because this lady runs the department like a monkey enclosure, there's a whole lot that isn't OTS compliant. Everyone has been hauling ass to fix the things that she's fucked up and refused to fix, before the next OTS inspection. That was already going down the first month she was gone, the second month of absence just so happens to have coincided with that major OTS walk. Basically, she's avoiding doing her own damn job.

The other day, after two months of being gone, she came in to say she was coming back at some later date (after the OTS thing of course, and just in time for Team Member Appreciation Week where they give out free food) and was bawling the whole time for...some reason. No one has any sympathy for her at this point, her superiors are questioning why they're still employing her. She's got a bit of a shock though, because her absence caused the inspection to be rescheduled, so she won't be able to avoid it. She could take more time off for some vague reason but at this point she's out of money and needs to go to damn work. Since there's nothing medically wrong with her, she can't get any kind of disability what-have-you so this whole two months of leave has been without pay.

Ok, update on the Whole Foods bullshit. The boss of the vitamin department, who at this point has been gone since the end of February, did not in fact come back at just in time for employee appreciation week (to many people's satisfaction, she doesn't deserve any damn free donuts). She came in today to announce that she's going to be gone for three weeks , one of which she's going to spend at Disneyland. We think that includes the 31st, which is of course the day that Star Wars land opens. So this lady who has such terrible social anxiety and bad weed poisoning that she can't go to work and is totally out of money, is going to blow a bunch of cash to go be around screaming children and pushy Chinese tourists for a week. Priorities!

Thankfully it wasn't long after the Disneyland vacation that she voluntarily resigned as a manager. As you can imagine she wasn't actually doing any managing, that ended up being my mom's job while she was constantly out on her mental health vacations. Her return from the Disneyland trip involved her hiding in the back office and crying and when prompted if she actually wanted to be the manager, had an even bigger crying meltdown because no she didn't. It's too haaaaaaaaard to pretend to be a manager and get to go on vacation all of the time! To be fair working at Whole Foods in general sounds like it would suck fat donkey balls.
So after that whole business, Mama Reldnahc ended up being promoted (yay mom!) and former boss is now a regular employee and still not doing a great job, but the department is now running far better. Some less-retarded people got hired ( with the exception of a lady who seemed totally unable to process and retain information. She practically needed a handler to remind her how to do anything, and when she was fired it took a very long time to explain to her that she was even getting fired.)

One thing I did not mention is that her husband works at the store as well, and probably also needs to be fired but is kept around for some vague reasons and also because the store managers feel bad about the idea of firing these two useless shmucks when they have very little finances and a small child to (theoretically) raise. Flash forward to the Coronapocalypse. Grocery stores have been ground zero for all the craziness so you can imagine that it would get a little stressful for people who are neurotic stoner munchies. She still has no reason to take any time off for anxiety. But you know what will get you time off right now? La Rona, baby! But this isn't any regular case of La Rona. See, she went to her naturapathic rekei holistic witch doctor and determined that she has the Coronavirus in her kidneys. So she got sent home for some number of days, I don't remember how long it has been as the quarantine has disrupted the time flow and I don't know what plane of existance I'm writing this from. ANYWAY, her first day back was supposed to be last Monday. She comes back and comments, in earshot of the store manager, that she's mostly ok but still has a litle bit of the virus in her kidneys. That was enough to get that bitch sent home again becasue no matter how much of a munchie she is they can't have people overhearing an employee saying that they're still working when positive for COVID-19. Also, if she's positive than her husband will also have to stay home with her because he would likely have it as well. Reminder that these people are doing very badly financially. Her husband might have had a little talk with her about that, becasue today she had a miraculous recovery and claimed that the kidney issue was clearly just from the bad marijuana toxicity she had a year back.
Whole Foods, everybody!

 

[Goofy Logic]

Boomers can be really weird when it comes to post offices. Mom just had a woman come in today and demand that she use her computer to renew her car insurance.

That was a new one on her. They usually try to file income taxes without paying postage. Their excuse on that is that the post office is a federal office, and it can be sent over to the CRA by inter-office mail or some bullshit.

On a side note, mom loves the rather flimsy sneeze shield they sent her for Coronavirus protection. The implication of a barrier causes even the irate customers to keep their distance.

 

[Hummingbird]

Here's one with a shoplifter and projectile pooping.

 

[DDBCAE CBAADCBE]

So I have a recent/ongoing story. Currently at our store we have a cast of roughly seven alternating team members to work the front of the store, only four or five are ever in the store at the same time and that's on rare occasion. Generally we only have three team members manning the front at any given period of the day. Two of our team members who for future reference we will just call "The Twins" don't do any work whatsoever and barely help the customers, preferring to watch videos on their phones and text or in severe cases even talk to friends verbally on their personal cellphones in front of waiting and/or irate customers. I've seen a lot of lazy people in my time working retail but these two take the cake. I have watched our manager tell them to get to work or do task X only for them to stand there and do nothing until the manager walks away at which point they just get back on their phones. They even go as far as to refuse answering the work land line. For some reason they haven't just been fired despite the fact that they have on numerous occasions refused to do any work and in front of the store and district manager no less.

 

[Monika H.]

Technically I don’t work retail (I’m a receptionist) but I wanted to bitch about this.

I swear every single time I answer the phone and someone is very friendly and conversational they’re always trying to sell us something. I’ll be making small talk and thinking “oh, this person seems nice” but then they go to into their spiel and ask to talk to our president.

It’s not like I usually talk to rude people and am desperate for niceness. Quite the opposite, 99.9% of the time I talk to perfectly normal people, we just get right to business and don’t exchange pleasantries. Which is totally fine, it’s just annoying when you’re having a seemingly normal conversation with someone and then you realize they’re trying to sell you something.

This happened during my practice in the company I used to work for a couple of years ago.
I had applied as an assistant auditor but they only offered me a receptionist position, which was good enough because I was jobless.

We had a policy of always refusing any kind of seller or proposition - management had their trusty suppliers.
So this woman, smartly dressed and with nice make up walks in. She's friendly and everything, asks about the company, is very chatty and always smiling.
After 30 good minutes she changes tune and gets all sultry and seductive with both me and my supervisor (a woman), leans on the desk offering a nice view of her decollete, like she wants to talk us into a threesome right then and there.

Nope, she's a phone company rep and wants to talk to a manager. She thought I was him even tho I was just scrawny 20 years old and the newest blood of the company.
We explain to her it's not possible, she takes it like a champ and leaves.
Well, nobody got anything done for over 40 minutes but at least that was a pleasant diversion, right?

Wrong. Cunt calls central office like an hour later telling them we have been MEAN and RUDE to her and she cried over it.
Thankfully management tutors employees here and it turned out she pulled the same stunt in another location of the company.

 

[Kiwi Lime Pie]

We had a policy of always refusing any kind of seller or proposition - management had their trusty suppliers.
So this woman, smartly dressed and with nice make up walks in. She's friendly and everything, asks about the company, is very chatty and always smiling.
After 30 good minutes she changes tune and gets all sultry and seductive with both me and my supervisor (a woman), leans on the desk offering a nice view of her decollete, like she wants to talk us into a threesome right then and there.

Nope, she's a phone company rep and wants to talk to a manager. She thought I was him even tho I was just scrawny 20 years old and the newest blood of the company.
We explain to her it's not possible, she takes it like a champ and leaves.
Well, nobody got anything done for over 40 minutes but at least that was a pleasant diversion, right?

Wrong. Cunt calls central office like an hour later telling them we have been MEAN and RUDE to her and she cried over it.
Thankfully management tutors employees here and it turned out she pulled the same stunt in another location of the company.

I shared my own experience with phone solicitors from last summer in the Horrors of the "Professional World" thread. Here's a brief summary for those that don't want to read that post:

A man and woman attempted to enter our office and got stopped by our locked alcove door. The guy claims he wants to talk to me about Jesus and I decline. Eventually, it's revealed the pair are door to door phone service reps wanting to know who our current carrier is while promoting their own telephone and fiber optic internet services. The pair wasn't too happy when I told them the true story how a door to door phone rep scammed my boss years ago, so we no longer engage with any door to door solicitors. I wished them well before returning to my desk. They finally took the hint and left.

Not included in that post/thread is the aftermath. The lady in question came back to our alcove either the next day or the day after that. She wanted to show me some sort of document that would somehow prove she and her partner were legitimate. I let her know that it didn't matter because we still weren't interested/letting her in. I probably should have told her that if her partner was going to lie to me about the reason for their visit, I had no reason to trust either one of them after that.
---
Although I haven't had any sales people call the boss to complain to my refusal to let them in, as far as I know, I did have a doctor's office try to leave a message that said I had confirmed an appointment for my boss when I never did. I was quite livid to hear them trying to throw me under the bus, but my boss assured me that she believed me over the secretary that left the message.

 

[ProgKing of the North]

Corporate slashed our hours anticipating a huge drop in customers due to covid which never really ended up happening. So some days there's 3 or even 2 people on the floor when pre-ronachan there had been 4 or 5. I'm the main cashier, and when a 3rd person enters the line, we're supposed to call for backup, but obviously it isn't as easy to get as usual. So anyway, last night I have 6 or 7 people in line, I've called for backup but everyone's tied up, this lady just starts standing in line for the other register and asks why it isn't open. When I tell her everybody is busy, her reply is "I'm busy too."

Then my coworker came and opened up the register, and this lady was apparently an absolute cunt over writing a check.

 

[The Un-Clit]

Corporate slashed our hours anticipating a huge drop in customers due to covid which never really ended up happening. So some days there's 3 or even 2 people on the floor when pre-ronachan there had been 4 or 5. I'm the main cashier, and when a 3rd person enters the line, we're supposed to call for backup, but obviously it isn't as easy to get as usual. So anyway, last night I have 6 or 7 people in line, I've called for backup but everyone's tied up, this lady just starts standing in line for the other register and asks why it isn't open. When I tell her everybody is busy, her reply is "I'm busy too."

Then my coworker came and opened up the register, and this lady was apparently an absolute cunt over writing a check.

I hate people who get extra bitchy when there's a situation like the Wu Flu going on and shit's not running like normal.

I find the covid restrictions to be stupidly useless and want to vomit when i hear some clown parrot the words 'social distancing' but ffs I know that the stores, banks etc. are operating under restrictions that are laid down from on high and it's not their fucking fault. Why would you be a fuckhead to people who can't do anything about it?

Sigh, swallow it, smile at the cashier/teller/whatever and get through your day and let them get through theirs.

 

[ProgKing of the North]

I hate people who get extra bitchy when there's a situation like the Wu Flu going on and shit's not running like normal.

I find the covid restrictions to be stupidly useless and want to vomit when i hear some clown parrot the words 'social distancing' but ffs I know that the stores, banks etc. are operating under restrictions that are laid down from on high and it's not their fucking fault. Why would you be a fuckhead to people who can't do anything about it?

Sigh, swallow it, smile at the cashier/teller/whatever and get through your day and let them get through theirs.

These are probably the same subliterates that think grocery store cashiers raised the prices to personally fuck up their days

 

[Jason Wynn]

People really have been complete cunts to cashiers lately. I thought shit was obnoxious when I was one back in the day, can't imagine how irritating it must be to serve these fuckwits in "the new normal" era. I've seen people (boomers naturally) literally throwing their items at the cashier, calling them brain damaged if they're not sanitizing their hands after touching each item, whining about waiting in line because the store is short staffed due to Wu Flu, one dickweed actually removed his mask to directly cough at one poor girl ringing him up because she wouldn't sell him her personal bottle of hand sanitizer.

I'm an agnostic, but still, God bless you guys working in customer service and not murdering these cretins.

 

[ProgKing of the North]

People really have been complete cunts to cashiers lately. I thought shit was obnoxious when I was one back in the day, can't imagine how irritating it must be to serve these fuckwits in "the new normal" era. I've seen people (boomers naturally) literally throwing their items at the cashier, calling them brain damaged if they're not sanitizing their hands after touching each item, whining about waiting in line because the store is short staffed due to Wu Flu, one dickweed actually removed his mask to directly cough at one poor girl ringing him up because she wouldn't sell him her personal bottle of hand sanitizer.

I'm an agnostic, but still, God bless you guys working in customer service and not murdering these cretins.

I’ve been telling people that the longer this goes on I’m less worried about catching the wuflu and more worried about catching an assault charge

 

[️ronic]

At this point I'm more tired of people complaining about this being "the new normal" than this being the new normal.

 

[Boys Club Rhetoric]

Obligatory not retail, but I work in food, so I've dealt with plenty of crazy people over the years. And this isn't even really a horror story, because I was laughing pretty hard by the end of it. Spoilered for length

Spoiler

Anyhow, the other day, I had this person going pretty berserk. What happened was someone imitated our business Facebook page with one of those hilariously obvious scams (broken English, a shady link to click to claim your prize, etc.) Only an idiot would fall for it, and if you do... you deserve it. It was that obvious.

So of course, I ended up dealing with that idiot. This lady messages us, saying she was scammed, and I confirm that we were imitated, and that we reported the post and also posted a warning to our customers. For most people, this would be enough. But not her.

She tells me about how she's been promised a gift certificate for her inconvenience (when? You only just started talking to me. And also, by who? The only other person with access to the work facebook page is a real cunt, and she'll happily tell customers to go fuck themselves), and she's been dealing with cancelling credit cards for an hour, Then she suggests I edit the OP to warn people.

I'm more than a little confused - our post quite explicitly warned people. I tell her I don't understand and I even screenshot it for her. And then it clicks. This dumb cow thinks that we're the ones running the scam.

Unable to believe how anyone could be so stupid, I once again explain what we've done and tell her it's out of our hands now.

She counters with, and I quote directly, all spelling errors hers, "Okay. Bysaying that I hope you are excitedby the one time offer of having your property damaged inaccordance to. And eye for an eye. In the amount of 56$. WOW. Congratulations"

Unfortunately, and rather anti-climactically, she then blocked us from communicating further. Really a shame, I was just gearing up to be a real dick right back to her too.