US Need help switching appliances from gas to electric? A 'coach' can help - Government incentives for climate-friendly upgrades are confusing to navigate, and it can be hard to find businesses that sell them. So a new industry is emerging to help: the decarbonization coach.

Need help switching appliances from gas to electric? A 'coach' can help
NPR (archive.ph)
By Jeff Brady
2025-05-12 07:08:19GMT

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Lindsey Williamson learned about efficient heat pump water heaters on a home improvement television show. However, "My main problem was finding somebody locally who could actually install what I was looking for," Williamson says. Ryan Kellman/NPR

WHITTIER, Calif. — After replacing her gas car with an electric one and installing solar panels on her century-old house, Lindsey Williamson and her husband were looking for more ways to reduce their climate pollution.

"We just started thinking, what are the next things that we could change out, from gas to electric?" Williamson says. She learned about efficient heat pump water heaters on the home improvement television show This Old House and decided that was their best option.

Williamson says she called contractors. Some claimed to have never heard of a heat pump water heater, while others tried to convince her to install another gas water heater. Only one installer came to her house, but then she says he "essentially, just like, ghosted us."

"My main problem was finding somebody locally who could actually install what I was looking for," Williamson says.

Enough people are having the same experience that companies, non-profit organizations and government agencies are offering help. They're also helping homeowners and renters navigate confusing government incentives for purchasing cleaner appliances. Think of it as a climate coach.

A coach to help you decarbonize
Converting from natural gas to electric appliances in your home can reduce your contribution to climate change, especially for big energy users like a furnace or water heater. Nearly a third of the United States' greenhouse gases that are heating the planet come from the energy used in buildings. Burning fossil fuel gas in appliances is one of the biggest sources.

That's why electrification — switching from gas to electric — is a key climate solution. Appliances are powered by electricity that's generated from an increasingly cleaner grid.

And there are indications these electric appliances are becoming more popular. Heat pumps have outsold gas furnaces in the U.S. since 2021, according to the energy transition group RMI. And Consumer Reports found in a 2022 survey that while only 3% of respondents had an induction stove in their kitchen at the time, "almost 70 percent of people said they might or would consider induction for their next range or cooktop."

In Williamson's search for an installer in the Los Angeles area, she came across QuitCarbon's website. The startup operates only in California for now, but plans to expand nationwide. It vets contractors, first by making sure they won't try and talk a customer out of converting from gas to electric. The firm also checks out reviews and references before matching contractors with customers. If the customer chooses that installer, QuitCarbon earns a commission.

QuitCarbon launched in 2022 after CEO and "Chief Quitter" Cooper Marcus hired an expensive consultant to make climate-friendly changes to his San Francisco Victorian home. "Walking down the street in my neighborhood, looking at my neighbors homes," Marcus says it occurred to him, "Wow, if the route from here to a fossil-free society runs through a multi-thousand dollar plan — just the plan — for each home, then we are screwed."

Marcus says he created his company to solve this problem. He thinks of the business as a decarbonization "coach" that helps people navigate the confusing transition to a home with cleaner energy.

Williamson says QuitCarbon found her a contractor, who was willing to install a new heat pump water heater within a few weeks. It was more expensive than a gas model but she expected that.

"We've done the math, like on an Excel spreadsheet," Williamson says, and the water heater will save money on her utility bills over the long-term by using less energy.

She says QuitCarbon also identified available government incentives, which reduced the cost. "That was an added bonus," she says, "I'm not a tax person, so I didn't really know too much about that."

Marcus says the company closely tracks incentives — what's available now, when they expire and what's coming. "We can advise our clients, perhaps, to wait," he says. "You're thinking about this upgrade, but if you just hold off a little while, we can help you get more free money from the government."

States and nonprofits offer coaching too
A few states offer services to residents that ease the transition from gas to electric appliances. In Maine there's the quasi-state agency the Efficiency Maine Trust.

"We are entirely focused on the consumer experience," says Michael Stoddard, executive director. He says the goal is to create a lot of demand for more efficient appliances by making them easier to buy. "We're not interested in just doing ten or 20 of these or 100 or 200. We need to do hundreds of thousands — converting these homes from imported, expensive, dirty fuels to high efficiency, clean electrical systems."

Efficiency Maine's website answers basic questions about how an appliance works, what's available and how much they cost. Stoddard says in some cases customers don't even have to apply for incentives — suppliers and stores take care of that.

"We've worked out the financial arrangements with them behind the scenes," he says. "So you just go to the store, you buy the thing, and instantaneously the price is marked down to reflect that incentive."

Stoddard says by focusing on demand for cleaner appliances, the rest of the local marketplace aligns behind that. "When customers start buying hundreds of thousands of heat pumps, heat pump suppliers will hire more workers and they will pay to train them," he says.

Part of creating that demand is ensuring customers have information about more efficient appliances when they need it.

"Most of the time, when people have the conversation about needing to replace their water heater, it's because the shower is cold in the morning," says Ari Matusiak, president and CEO of Rewiring America. If they haven't already done research on cleaner appliances, he says that puts them at an information disadvantage when they need to make a quick decision.

His group offers advice, including how to plan for electric appliances and what renters can do. Rewiring America also is training volunteers to help households get the information needed to choose more climate-friendly appliances.

"We've started an electrification coaches program, which are basically volunteers — a lot of retired engineers and people who are just committed," Matusiak says. They attend a four-week training, so they have the technical knowledge to help consumers.

"We've trained 1,100 people around the country, over the course of the last year or so," Matusiak says. But with 132 million U.S. households, there's also a big demand for this kind of help.
 
Those heat pump hot water heaters are garbage. That install in that picture is particularly garbage. It looks like a plumber installed it. There's no ducting so it's just going to be sucking the cold exhaust air back in. You need to pipe warm air into those things and exhaust the cold air somewhere else. We used to set up a ducting system with dampers so you could direct the cold air inside and draw in warm air outside in summer and reverse it in winter so you exhaust cold air outside and draw in warm inside air.

Even then those things are garbage. They take several hours to heat a full tank on straight heat pump mode. They all have secondary electric coils installed to help heat the water. If you use a lot of hot water or like your hot water nice and hot, you will be seriously disappointed by either the performance or your electric bill.

I've also installed proper split air to water heat pump systems intended to replace gas boilers or gas tanks for domestic water or hydronic heating. They are expensive as fuck and require multiple tanks to utilize effectively. You're looking at a 5-ton outdoor unit at minimum. You need a buffer tank with a coil and a storage tank and the systems we installed usually required a significant amount of plumbing work in the mechanical rooms even when we were just swapping out a boiler. They're also all electronic and 99% of them are made in China or some other third world shit hole and just have random issues and weird electronic failures that gas systems don't have.

In general. Century old houses built around gas appliances are an actual nightmare to convert to electric and you will spend a ridiculous amount of money or your life will be far more uncomfortable than it was previously. You won't see the benefits of heat pumps in a house like that. They're designed to work best in modern, perfectly sealed and insulated, mechanically vented homes. You will spend more money and have more problems trying to switch to a straight electric home if your home is not built around that idea.

I've seen heat pumps work extremely well on new construction or homes that have undergone massive renovations or when people have had stupid amounts of money to waste on massive commercial equipment for their homes but these kinds of bullshit ads like this article just scam old people into giving up shit that works well in their homes on this bullshit snake oil that leaves them sad and frustrated in their final years. I saw this shit over and over again when I was doing HVAC and it fucking sucked because no matter how much you tried to talk them into keeping their gas shit and adding a heat pump alongside they were suckered in by the rebates and ads and inevitably ended up regretting it.
 
They're designed to work best in modern, perfectly sealed and insulated, mechanically vented homes.

that don't matter non. The goverment puts out grants and rebates so an installer can make more money fitting an airsource heat-pump than a combi/tankless-boiler.

The scummier installers aren't going to ruin that sale by performing energy efficiency tests and telling the customer they need £35000-£40000 worth of insulation/underfloor heating/radiators/doors and windows to make a heat pump even remotely competitive in performance and cost to run. Now they have a reputation worse than Ted Bundy and people won't even begin to consider them.
 
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WHITTIER, Calif. — After replacing her gas car with an electric one and installing solar panels on her century-old house, Lindsey Williamson and her husband were looking for more ways to reduce their climate pollution.
How much is pollution exactly reduced? Would love to see the numbers.
 
I saw this shit over and over again when I was doing HVAC and it fucking sucked because no matter how much you tried to talk them into keeping their gas shit and adding a heat pump alongside they were suckered in by the rebates and ads and inevitably ended up regretting it
one of the many hats I ve worn was hvac plumbing bullshit.

The fucking people are in southern california one of the most mild climate places in the fucking US. their heating needs are fucking nothing.

Also in CA they burn natural gas to make electricity it makes sense to just use that heat for its intended purpose of cooking and hot water making.

What people dont get is the envolpe around your house you need IMO infiltration of clean air and one thing about having a central system is that it does move around around. so when you build your high effencey air shit box its a fucking night mare you literally ne a room for mechinal systems. you needs a fucking economizer on your hvac to circulate fresh air and do a heat exchange with it.

The worse part is that the more complex you make your system and more points of failure, is it all smart home shit, great all it takes is some asshole turning off the servers and you lose functionality or shit breaking or being deprecated.

My grandma had a house from the fuckign 1970s has the same furance in it a forced draft furance with a piolt light and sheet. It workds just fucking fine 50 years on

newer gas furances that high efficiency are fucking cancer.

Why because when you burn gas you get a by product of C02 and water, the flue gases get vented out. Well now they have fucking heat exchangers that try to capure that heat and what else does it caputure? Fucking WATER!!!! so you need a drain, for that water, also there are senors in that heat exchanger that will shut off the furance....oh wait hmmm is water a good thing to have in a mechinacal system? no it shortens the life of the machine.

So good on you you ve spent a fortune for a fucking system that is more complicated, has more points of failure and a greatly reduced life span. so rather than making a furance that has a 50 year life span you make one thats 15 years if your lucky meanwhile saying your improving the enivorment. Only the polution and costs of replacing those systems cancle out any enivormental impact.

Sorry for the rant but I hate that shit. Fuck I m still mad at the pool pump I had to deal with, I got the wifi controller and one day it just didnt work and we went back to a mechanical timer box.
 
If you willfully decide to title yourself as a "Decarbonization Coach", buy an environmentally friendly hemp rope and hang yourself.
 
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What people dont get is the envolpe around your house you need IMO infiltration of clean air and one thing about having a central system is that it does move around around. so when you build your high effencey air shit box its a fucking night mare you literally ne a room for mechinal systems. you needs a fucking economizer on your hvac to circulate fresh air and do a heat exchange with it.
HRVs and ERVs are the perfect example of a manmade solution for a manmade problem that really doesn't need to exist.
Also in CA they burn natural gas to make electricity it makes sense to just use that heat for its intended purpose of cooking and hot water making.
This a million times. I've never heard something so fucking retarded like the absolute bullshit that is people trying to say it is more efficient to burn gas to generate electricity to produce heat than it is to just burn gas to produce heat. That logic is just so completely retarded and defies the laws of physics.

newer gas furances that high efficiency are fucking cancer.
They are the most finicky and temperamental pieces of shit. The difference between 87% efficient and 97% efficient really is not worth the retarded amount of engineering that gets added on top of the basic forced air furnace to achieve it. You've got the heat exchanger, a second fan, the drain, two pipes ran to the outside with different requirements that need to be sloped correctly to prevent condensation buildup, an electronic board to regulate the inducer fan, the blower fan, a bunch of extra efficiency bullshit that constantly adjusts the fan speed. A bunch of sensors that can fail. Almost every time the problem involved the drain or the inducer fan.
 
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