But spare me the "Come the fuck on, lad" as if I'm so unreasonable to think dropping $1200 on an 8 bay NAS from a company that's tried to enforce branded drives is a bit dim when you could get a 60-bay system with much, much better hardware for less used.
I repeat and stand by my "come the fuck on, lad," as you
are entirely unreasonable to suggest I'm "better off sending it back and starting over," as if that's a trivial thing to do with a device now housing terabytes of data for me (and that has performed admirably for a very long time) and replacing it would be oh-so-straightforward.
In fact, y'know what? Why don't you just come on out here and show this dumb ol' cow how to do it? I'll gladly apologize for being an asshole once you serve me up your less-than-"shiny" not-so-new system for me without a moment of downtime, data loss or inconvenience to me.
How 'bout that, sport?
ETA:
from a company that's tried to enforce branded drives
And, again, walked it back after criticism and feedback from their paying customers.
Has it ever occurred to you that if companies fuck up, and then actually
listen to customer feedback, they might still be worthy of doing business with? That actually listening to customers deserves the reward of continued business from those customers? That perhaps if they fuck up, listen to feedback, and then all the customers walk away despite that, that maybe they won't listen to feedback the next fucking time?