They also leaned way, way too fucking hard on the "social" thing. They put wifi in the mid-run zunes but you couldn't join a wifi network - only share songs with other Zunes - not even like a proto-bumble/DS thing where you could chat and share photos, only DRM-crippled trial songs. The HD had a crappy mobile browser and could get on the internet, but you couldn't download anything, just try to wifi sync and hope it worked and didn't make your device go full retard.
MS has about zero internal collaboration, and that's why you didn't see any Xbox integration (ie sync to xbox! low-power Xbox arcade games on zune, etc) despite the fact it would have been a pretty natural synergy.
Anyway, Lowtax is now as dead as the Zune, but unlike Lowtax there are people who miss the Zune.
The Zune also didn't abuse women or blow all of its money to deny its three children inheritance. So the would have been a better place if Lowtax had taken the drill to himself instead of an MP3 player.