- Joined
- Apr 29, 2016
Read all 22 pages so far. If there is one lesson I took from this, it's that ladies should really not consider GameStop for employment unless they want to witness a horrorcow up close. Or be involved with one.
So now for my stories. I don't work retail in the traditional sense but I've worked for my dad at his junkyard for about six years now. Meaning I sell used automobile parts for a living to the public. So imagine the tech support stories, but replace computers with complex, dangerous, heavy parts that are also fragile and really prone to fucking up if the mechanic fucks up.
A PSA to anyone with a shitbox that they want to scrap out
A second PSA for anyone looking for high ticket parts
And just some general ranting
So now for my stories. I don't work retail in the traditional sense but I've worked for my dad at his junkyard for about six years now. Meaning I sell used automobile parts for a living to the public. So imagine the tech support stories, but replace computers with complex, dangerous, heavy parts that are also fragile and really prone to fucking up if the mechanic fucks up.
Long story short: we sell a transmission, it blows up. It's a fact of life, used auto parts are always risky. It took a few months for it to die though so we were certain it was good. However, this guy out the gate comes out upset over how we didn't have his transmission ready. And by upset, he's on a self-sustaining rant about how shitty we are, how we're ripping him off, how he shouldn't have paid us, how we're wasting his weekend, etc. Eventually I forcibly cut into his rant and tell him that there's one ready to go, but of questionable quality. He comes in to try to buy that one instead. We got the good one out in time though. Thought it was over.
He comes in a few months later, angry over how the transmission was failing. Understandable, faulty cars are always frustrating. I ask for his receipt and show him the replacement I'm offering. He turns to my cousin, who had volunteered to help me while my parents were out, and starts his rant. She's completely bewildered though, as she had nothing to do with it, and he's dumping everything short of actual physical harm on her. I'm pissed off, and decide that I'm just going to see if I can fuck him. Assholes are only good for spewing shit and fucking, might as well complete his purpose. I look at the date of the receipt, run it, and notice that his warranty expired a couple of weeks before.
His final words were "what do I do then?"
I just shrug. I would have given him the replacement anyways if he didn't act like a fucking prick, especially toward my cousin. It would have been a good idea just to refuse service but it was December, and unlike retail, we end up in a painful, depressing slump.
He comes in a few months later, angry over how the transmission was failing. Understandable, faulty cars are always frustrating. I ask for his receipt and show him the replacement I'm offering. He turns to my cousin, who had volunteered to help me while my parents were out, and starts his rant. She's completely bewildered though, as she had nothing to do with it, and he's dumping everything short of actual physical harm on her. I'm pissed off, and decide that I'm just going to see if I can fuck him. Assholes are only good for spewing shit and fucking, might as well complete his purpose. I look at the date of the receipt, run it, and notice that his warranty expired a couple of weeks before.
His final words were "what do I do then?"
I just shrug. I would have given him the replacement anyways if he didn't act like a fucking prick, especially toward my cousin. It would have been a good idea just to refuse service but it was December, and unlike retail, we end up in a painful, depressing slump.
A PSA to anyone with a shitbox that they want to scrap out
If you're going to sell us a car, do consider that we are a junkyard. We pay you for the scrap value of your car, not what we can get from parts. That's how the vast majority of junkyards work. The only exceptions would be late model cars, we do pay a premium for those. However, don't be offended when we offer you $75 for your 25 year old Toyota with a blown headgasket that has not moved since 2005. The scrap metal surge is over, and has been for years.
A second PSA for anyone looking for high ticket parts
Engines are pricy. So are transmissions. Take care of your car, unless you're ready to spend 500-2500 dollars for the part alone. Expect to double that with labor.
And just some general ranting
- We charge sales tax. Too often we get customers who will bellyache to oblivion over a 3 dollar charge the state and city government charge on a 40 dollar part. I remember one guy charging out angry because a 20 dollar part came out to 21 due to sales tax, upset because "NO THE DEAL WAS 20 DOLLARS EVEN". It does get substantial at the higher ticket items though. Interestingly enough, those customers already accepted their fate and rarely complain.
- The hardest sells are the brokest losers, so they're really not worth dealing with.
- We should really ask for the mechanic receipts. Too often do we get someone trying to return a fragile part because it was installed incorrectly by some shade tree mechanic.
- My heart goes out to you, @fire_fly. Fuck, I hope you really did get out of that job. Especially now that jobs are more common. At the very least, ask for a good raise, and quit if they don't give you any. I bet there's competitors who would take you in. Or if you think you still have a spark, try getting into entrepreneurship. It's hard as balls, I can personally attest to this. But it will be yours. If you survive, you'll have clients you can pick and choose and tell bitter hags like her that she's not special because you have more customers who treat you better and pay you just as much.
