Crime Cold Stone Creamery sued over claims pistachio ice cream has no pistachios in it - Authentic Pistachio Taste ™️

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Pistachi-no.

Cold Stone Creamery is being sued over claims its pistachio ice cream has no pistachios.

A woman visited a Cold Stone location in Levittown, Long Island, in July 2022 and ordered pistachio ice cream, and claimed there were no pistachios in the ingredients. Now, parent company Kahala Brands is facing legal action.

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Gary R. Brown, a federal judge at the Eastern District Court of New York, ruled that the suit can move forward. "Peddling that green Play-doh as pistachio ice cream is an abhorrent violation of the public trust."

Upon examining the ice cream shop’s website, the woman alleged that instead of pistachio, the ice cream had “pistachio flavoring,” made up of “water, ethanol, propylene, glycol, natural & artificial flavor, yellow 5 [and] blue 1.”

“Had she known that the product did not contain pistachio, she would not have purchased it, or
would have paid significantly less for it,” the woman’s lawyers wrote in the court filings.

The Post has reached out to Kahala Brands for comment.

Last week, Gary R. Brown, a federal judge at the Eastern District Court of New York in Brooklyn, ruled that the class-action suit can move forward.

The judge wrote that the “delightful dispute…raises a deceptively complex question about the reasonable expectations” of those ordering pistachio ice cream.

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The woman discovered that instead of pistachio, the ice cream had “pistachio flavoring.”

He even noted that “archeological evidence suggests that humans have been snacking on pistachios since the Bronze Age” and that ice cream “was likely crafted by Europeans in the 1600s and also has ancient forebears enjoyed by King Solomon, Alexander the Great and Emperor Nero.”

Brown ruled that the “crossroad between these celebrated treats” is worth investigating in court, though it’s unclear when the case will go to trial.

“Should consumers ordering pistachio ice cream at one of defendant’s establishments expect that that product will contain actual pistachios? And if the answer is no, should that leave them with a bitter aftertaste?” he wrote.

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The judge noted that “archeological evidence suggests that humans have been snacking on pistachios since the Bronze Age.”

The New York woman compiled a survey of more than 400 US consumers, and more than 85% believed that ice cream labeled “pistachio” would contain pistachios, according to the ruling.

Mango, coconut, mint, orange and butter pecan ice cream, as well as orange sorbet, were also named in the lawsuit, but Brown said the lawsuit will only focus on pistachio, since that’s the only flavor with sufficient evidence brought forward by the plaintiff.

There’s been a trend of items recently being pulled due to mislabeling.

PepsiCo recently recalled Schweppes Zero Sugar Ginger Ale after the brand found it was full of sugar.

The brand also recalled over 2,000 cases of Mug Root Beer after it was reported the cans actually contained Mug Zero Sugar root beer.
 
So they're getting sued by an idiot who doesn't understand how flavoring works. Are they going to get pissy cause there aren't any strawberries in starberry ice cream? No vanilla beans in vanilla? No cow feet in hoof prints? Just wait until they find out tiger tail doesn't have any tiger tails and moon mist doesn't actually have any mist from the moon in it
 
The judge noted that “archeological evidence suggests that humans have been snacking on pistachios since the Bronze Age.”
That's nuts!

I like pistachios and would probably be a little butthurt if I got a tub of "pistachio" ice cream and it contained 0 pistachio.

Pistachio.
 
So they're getting sued by an idiot who doesn't understand how flavoring works.
No they're getting sued by an idiot who was hoping for a nuisance value settlement to make them go away. It's like when someone sued Kraft over how long it took to make their Mac N' Cheese:
The lawsuit claims that the packaging on the microwavable single-serve cups of mac and cheese that says it will be “ready in 3½ minutes,” is “false and misleading.”


The product’s instructions say to microwave the cup for 3½ minutes. But Ramirez’s attorneys argue this number doesn’t account for the other four steps required to prepare the pasta: removing the lid and sauce pouch, adding water, microwaving, and stirring, according to court documents. The additional steps mean it’s impossible for the mac and cheese to be ready in just three and a half minutes, according to the complaint.
 
So they're getting sued by an idiot who doesn't understand how flavoring works. Are they going to get pissy cause there aren't any strawberries in starberry ice cream? No vanilla beans in vanilla? No cow feet in hoof prints? Just wait until they find out tiger tail doesn't have any tiger tails and moon mist doesn't actually have any mist from the moon in it
I mean there's kind of a difference between a single ingredient name of a flavor like "Chocolate, Vanilla, Strawberry, Pistachio" and a clearly made up name like "Tiger Tail" or "Birthday Cake" which are composed of multiple different flavors. I'd be annoyed if my chocolate ice-cream did not contain any chocolate, why should I fault her for being pissed that the "pistachio" ice-cream she ordered doesn't contain any pistachios?

Do we really want to live in a world where we've effectively encouraged companies to continue artificial flavoring in all products and not actually use the real origin of those flavors?
 
"Trader Joe's cat cookies, now made from real cats"
The ice cream flavor so good cats ask for it by name

Rent Tin said:
why should I fault her for being pissed that the "pistachio" ice-cream she ordered doesn't contain any pistachios?
Because pistachio ice cream doesn't usually have actual pistachios in it. Same with alot of pistachio flavored puddings. These kinds of things tend to be implied to have artificial flavorings more often than not
 
So they're getting sued by an idiot who doesn't understand how flavoring works. Are they going to get pissy cause there aren't any strawberries in starberry ice cream? No vanilla beans in vanilla? No cow feet in hoof prints? Just wait until they find out tiger tail doesn't have any tiger tails and moon mist doesn't actually have any mist from the moon in it
Proper ice cream does have strawberries and vanilla beans and stuff in it. It’s called Tillamook. It used to be that it was Breyer’s and it was pretty cheap, but they sold out years ago. There’s usually at least one local brand that offers real ice cream at any grocery store. And pistachio ice cream traditionally has literal pistachios in it, not just the flavor of them.
 
Loads of commercial vanilla ice cream has no vanilla in it, and nobody seems to care.

delightful dispute…raises a deceptively complex question about the reasonable expectations
archeological evidence suggests that humans have been snacking on pistachios since the Bronze Age” and that ice cream “was likely crafted by Europeans in the 1600s and also has ancient forebears enjoyed by King Solomon, Alexander the Great and Emperor Nero
crossroad between these celebrated treats
Should consumers ordering pistachio ice cream at one of defendant’s establishments expect that that product will contain actual pistachios? And if the answer is no, should that leave them with a bitter aftertaste?
I was going to wonder if the judge was high, but as it turns out he's a Jeff Goldblum looking cove who does magic in his spare time, so it all makes sense now.

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Loads of commercial vanilla ice cream has no vanilla in it, and nobody seems to care.
Actually they do, it's become a common tactic for this sort of lawsuit bullshittery:
There have been more than 100 class action lawsuits filed against retailers and food brands related to food products labeled “vanilla”—representing about a quarter of overall food litigation filings in 2019 and 2020.
 
Aren't they usually almond-flavored?
I am glad you pointed this out because yes. The base flavor for pistachio ice cream is almost always almond. When you get hard serve it will usually have chunks of pistachio in it.

Cold Stone creamery as far as I have seen is only smooth ice cream bases on display and it's obvious if you have functional eyes. If you want a mix in like cookie dough or pistachio shards you would be paying for that separately. It's obvious they are just flavoring oils and essences when you look at them. It certainly allows them to make a wide variety of flavors by mixing and matching the ingredients, but it's not at the same quality level as a local one off ice cream shop that has to make space for each handcrafted batch of ice cream.

My hometown favorite did a version of pistachio they boasted about not having the almond base to distract. I am not sure if it was a sweet cream and then the pistachio pieces base or double pistachio. I think most people would be surprised by that only pistachio ice cream because most of the taste they are noticing is the almond base.
 
For a company that prides itself on post-purchase mix-ins, I think there's a reason why they don't have anything in it.

Cold Stone creamery as far as I have seen is only smooth ice cream bases on display and it's obvious if you have functional eyes. If you want a mix in like cookie dough or pistachio shards you would be paying for that separately. It's obvious they are just flavoring oils and essences when you look at them. It certainly allows them to make a wide variety of flavors by mixing and matching the ingredients, but it's not at the same quality level as a local one off ice cream shop that has to make space for each handcrafted batch of ice cream.

Yeah, Baskin Robbins (for instance) has made over 1,400 flavors over the years, but I'd wager most of those are just different types of flavored sugar. There are tons of flavors to buy wholesale, many of them frighteningly specific (white cheddar jalapeño, sex on the beach cocktail, shichimi togarashi).

Proper ice cream does have strawberries and vanilla beans and stuff in it. It’s called Tillamook. It used to be that it was Breyer’s and it was pretty cheap, but they sold out years ago. There’s usually at least one local brand that offers real ice cream at any grocery store. And pistachio ice cream traditionally has literal pistachios in it, not just the flavor of them.
When Breyer's first downsized and downscaled around 2008 (shrinkflation's first strike) they pushed mix-in based ice creams hard because that meant less milk, cream, and sugar. The problem is pistachios are more expensive, not less.
 
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