- Joined
- Sep 2, 2015
You know how the basics of business involves attracting new customers and maintaining old one? I think Phil slept through those classes.
At the heart of it, Phil has given up on generating new customers. The format Phil wants to force on viewers is not going to attract anyone who isn't a time traveler from the mid 00's. Time Travelers are a very busy demographic. No one who knows how a YouTube can be unironically (or whatever you call our interest in him) entertaining is going to watch DSP when there's any number of others who cater to their preferences.
A lot of his crying this month seems to be because he wants to retain and recover lost customers, hence him reminding us of all the tens of thousands of hours of unedited raw gameplay footage, and crying over the context of things he said, when non-viewers understood the context without also giving him pennies for the view.
That he lost these customers/viewers due to shitty, uninspired product and miraculously bad customer service is probably another class he slept on. And probably actual job training he completely disregarded, because every shitty retail, service, food, and hospitality job hammers that home before they let you spend too much time interacting with customers.