Angry Customer Destroys GameStop Store Over Inability To Return ‘Fallout 76’

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https://comicbook.com/gaming/2018/11/19/angry-customer-destroys-gamestop-couldnt-return-fallout-76/

A video has been making the rounds via social media, showing a customer attempting to get his money back on his newfound purchase of Fallout 76. Though he doesn’t disclose why, he apparently isn’t too fond of the game’s new online structure. You can watch it below.

Now, at first, the manager is calm, explaining that it’s mainly due to policy. Apparently the consumer didn’t have a receipt, meaning all he can do is trade it in for store credit.

At first, the customer lowly lets on that he’s upset over the whole thing, then steps off camera for a quick second as another customer makes his way into the store. But then the rage clearly takes over.


The customer begins trashing items within the store, starting with one small shelving unit. Then he charges a stack of digital cards, bringing the whole stand down. He then proceeds towards the door before knocking down another case of games, then takes down one more thing before exiting the store.

Meanwhile, the manager, apparently named “Brian,” remains calm throughout, but then answers the phone at the end of the video, as if nothing has happened. But clearly, this is “gamer rage” taken to a whole new level.


It’s unknown if the customer was charged with destruction of GameStop property, but it’s likely police will be investigating the matter.

 
The manager could have probably let that one slide - the game came out 4 days ago so literally any copy they have ever sold is still within return policy. He could have also looked up the receipt by phone number/first name/last name whatever.

Even if the game was opened, Gamestop sells opened copies of games as "New" anyway (instead of just printing box art on empty boxes they literally open at least 1 copy of every game; these are also the copies employees can rent).

I'd say he didn't bother because it was busy; but there isn't anyone else around except for one guy.

What I'm suggesting is that the manager is racist and probably deserved this.

Expect a whole lot more of these videos to come out as Fallout 76 is getting a price drop already (to $40 on Black Friday) and people realize they can get $20 by returning the game only to rebuy it a day later (or save $60 and rebuy it never).

EDIT - He's holding the god-damn receipt in the video. I still can't see/tell if it's opened or not but if it was sealed that manager is getting fired.
 
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