She stated herself he's kind of ugly. You can bet your cute ass if he was at least average looking, she would compare him to some celebrity at the worse or sneak a picture at the best, but as of today, not a peep about what he looks like.
We can probably assume he's
ugly as shit.
ETA : Following
@deputydogshit2.0 and
@GargoyleGorl 's train of thoughts, it would be glorious if Chantal is being trolled by one of her viewer who knows exactly who she is and how desperate she is for attention. Once she stops bringing TVs and other crap, or refuses to see him, it could potentially turn into serious shit for her. Plus I personally don't think, if he worked as an IT, he doesn't know shit about social medias.