The 3PL started sending out tracking numbers but I'm deeply concerned. I emailed the 3PL weeks ago that there were issues with the order syncing. I saw a lot of orders not get updated after refunds and I've now confirmed that people who double/triple/quadruple ordered and had to cancel the extras are getting multiple tracking orders. On my back end, it does look like the 3PL's system did not ever change the status of these orders.
I'm extremely frustrated and I'm hoping they have an answer. It looks like they've already put them in the mail despite me explicitly asking them to cancel outbound orders until they could delete all pending orders and re-import them fresh from a list I generated for them. I told them this multiple times but it doesn't look like they did anything.
I'll need to actually figure out how much waste they've created. If you're receiving duplicate coins or coins for something you asked for a refund for after the recent drama, I don't know what to tell you at the moment. I'm also not sure how this holds up for the last orders which there will not be inventory for. I'm hoping they can do something to make this right but I'm also considering what my legal options are.