ISIS runs a 24/7 Jihadi Help Desk to Aid Would-Be Terrorists.

By Lulu Chang — November 18, 2015

In what is surely the single most insidious case of excellent customer service, a new report from NBC News has revealed the existence of a 24/7 Jihadi Help Desk, meant to spread ISIS’ extremist propaganda via the Internet worldwide. The terror organization, which has already become alarmingly adept in terms of its social media targeting and advertising tactics, is so intent on spreading its message of hate that it has even established this all-hours online service, which is operated by six senior members of the organization. As NBC reports, the “express purpose” of the Jihadi Help Desk is aiding “would-be jihadists use encryption and other secure communications in order to evade detection by law enforcement and intelligence authorities.”

While the democratization of the web has largely served as a net positive for the world’s citizens, ISIS’ leveraging of the Internet has given rise to new fears about true connectivity. The help desk seems to have been operational for around a year, though officials believe that efforts have recently been redoubled toward making the platform more accessible and useful to other terrorists.

“They’ve developed a series of different platforms in which they can train one another on digital security to avoid intelligence and law enforcement agencies for the explicit purpose of recruitment, propaganda and operational planning,” Aaron F. Brantly, a counterterrorism analyst at the Combating Terrorism Center, an independent research organization at the United States Military Academy at West Point, told NBC. “They answer questions from the technically mundane to the technically savvy to elevate the entire jihadi community to engage in global terror.”

Many law enforcement agents have expressed concern over ISIS’ increasingly sophisticated attacks — the recent violence in Paris seemed to require extensive coordination, and some believe that this level of complexity was only made possible by ISIS’ technical prowess.

“This is much different than a normal lone wolf-inspired attack,” Patrick M. Skinner, a former CIA operations officer turned security consultant told The New York Times. “This was choreographed. The fact that they could do this, especially in Paris, where the intelligence service is really good, clearly there’s a hole somewhere.”

Brantly echoed this sentiment, noting that the Jihadi Help Desk is just one tool that “enables [ISIS] to communicate and engage in operations beyond what used to happen, and in a much more expeditious manner. They are now operating at the speed of cyberspace rather than the speed of person-to-person communications.”

Of course, allied forces are hitting back with technology of our own — the U.K. recently announced a significant budget increase for cybersecurity efforts, and online activists Anonymous have also pledged war against ISIS.



Read more: http://www.digitaltrends.com/web/isis-jihadi-help-desk/#ixzz3rxPuuN75
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Hyperion said:
War. War has changed.

Terrorism and ISIS are the golden goose that always ensure that defense contractors have a fat profit. War has changed, it is now a business.

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War... War never changes. The more things change, the more they stay the same. This is but another bloody chapter in human history.


You know I'm pretty much obligated to make that response, right?

Golly said:
Would first level help desk ask if we've turned our Islam on and off again?
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"Did you check to make sure your IED is plugged in?"
 
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"Good Morning you've reached IS Support, For Recruitment Press 1, For Grey and Black Market Oil Sales press 2. For claiming replacement Shia, Yazidi, Christian, and/or other heathen slaves still under warranty press 3..."
 
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I just find it so odd that big bad ISIS, the proverbial current boogeyman, has a goddamn help desk. It seems so out of place. I wonder how many prank callers they've gotten, if any at all.
 
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No, see, this is when you find out their address and call every pizza place in the area.
 
ISIS not only publishes its own propaganda magazine in English, but it also has a help desk?

Are they going to form a legitimate business operation and start buying into the world's largest companies next?
 
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