- Joined
- Nov 14, 2012
I haven't sperged about forum meta in a while. If you're not interested in that sort of thing, this thread is of no value to you.
Forum staff are spread out as shown. This is actually a bit ahead of where we're at. Soon, Chris mods will also be Lolcow mods, and Off-Topic mods will also be able to moderate chat.
Since the foundation of the forum, the staff's operated under very simple and loose ideas. With small boards, these are very effective. Ban people who are annoying. Since the community is only a handful of people, it works. Anyone who doesn't get along is obviously unwelcome and as a result they probably shouldn't be posting there. There isn't disagreement, and if there is, it's between one or two people. It's easy to agree to disagree when you work on a micro level. Macro gets complicated.
The forums aren't small anymore. The days when you can kick out anyone who's simply disagreeable are quickly evaporating. The forums receive 1000 posts a day by about as many unique registered users. We counted 2,000,000 page views in October. When I first started running the forum, I had every board marked as read constantly. I was on top of shit. That's not the case anymore. I have gradually slipped behind and now I rarely even read 10% of posts made in a single day. It's just not in my capacity.
From the sheer volume of information we see on a daily basis, there's also a problem in handling users. People are now expecting an even application of the rules. There's also a problem of communication. Mods have cleaned up discussion considerably, but people get pissed when their posts are deleted, especially when they don't know why. It's a natural thing and it's understandable. People also still get confused and nosy when they see a ban they weren't there for.
In the future, expect the following. This is still on the table, but I'm pretty set on it.
User Management
That's about it.
Forum staff are spread out as shown. This is actually a bit ahead of where we're at. Soon, Chris mods will also be Lolcow mods, and Off-Topic mods will also be able to moderate chat.
Since the foundation of the forum, the staff's operated under very simple and loose ideas. With small boards, these are very effective. Ban people who are annoying. Since the community is only a handful of people, it works. Anyone who doesn't get along is obviously unwelcome and as a result they probably shouldn't be posting there. There isn't disagreement, and if there is, it's between one or two people. It's easy to agree to disagree when you work on a micro level. Macro gets complicated.
The forums aren't small anymore. The days when you can kick out anyone who's simply disagreeable are quickly evaporating. The forums receive 1000 posts a day by about as many unique registered users. We counted 2,000,000 page views in October. When I first started running the forum, I had every board marked as read constantly. I was on top of shit. That's not the case anymore. I have gradually slipped behind and now I rarely even read 10% of posts made in a single day. It's just not in my capacity.
From the sheer volume of information we see on a daily basis, there's also a problem in handling users. People are now expecting an even application of the rules. There's also a problem of communication. Mods have cleaned up discussion considerably, but people get pissed when their posts are deleted, especially when they don't know why. It's a natural thing and it's understandable. People also still get confused and nosy when they see a ban they weren't there for.
In the future, expect the following. This is still on the table, but I'm pretty set on it.
User Management
- A redesign of the warning system. Every rule on the board will be clearly assigned a point value. I am generally not in favor of arithmetic when dealing with people, but there's not much else I can do here. People sperg out about their bans and publicly lie about what they've been banned for. Heavy utilization of the warning system will create a paper trail.
- Visible ban messages. I'm also thinking of turning the user's profile into their warning record (visible to all).
- I also intend on writing a uniform guide for mods when dealing with problems. It's impossible to specifically cover everything, and instinct is one of the things I trust of moderators, but my main gripe is communication. If posts are deleted, for instance, there must be a message. If it's 1 or 2 posts, their authors in private. If a huge chunk of the thread is deleted, it's probably better to make a post explaining why.
- Chris' boards will be merged under the Lolcow category (a la Jace's). So will the mods.
- There will be a clear distinction between off-topic and on-topic boards in terms of tone. Some things are simply unacceptable in a lolcow forum. That will be detailed.
- I'm also going to attempt, at some point, to explain etiquette when dealing with a person in the thread that is about the person (i.e. a lolcow visit). The short of that is: Don't make the thread about you, don't spam questions, chill the fuck out.
- I don't know how I'm going to do it, but I need to sparse out the Lolcow board. There's too many active threads in there and it's hard to keep track of your favorite people when they constantly get set to page 2.
That's about it.