- Joined
- Nov 14, 2012
Gandi, our French host, cancelled our service and deleted all server content in under 48 hours. They gave me no chance to backup anything, no notice, no nothing. I got a badly worded message telling me to go fuck myself and when I asked for a refund they told me this:
As an exceptional commercial gesture, we refund you $168 for less than 2 days worth of hosting. I'm pretty sure that doesn't constitute an exceptional commercial gesture and rather constitutes a desire not to commit fraud.
I was not expecting Gandi to drop us like that and made a mistake by only having one existing copy of our scripts. As a result, we're missing a considerable amount of custom content and I've probably lost all twitter archive content for the Lolcow Wiki. Shit happens.
So at this point we're going to have to enter Encyclopedia Dramatica mode. I'm moving our server to an unknown place and I'm going to be doing things I cannot detail to ensure its longevity. Despite our forum being completely legal and distributing absolutely no illegal content ever, it is somehow possible to get a host to shit their pants via an email.
I want to remind you that this site has operated for 3 years and this is not the first attempt that has been made to shut us down. We've survived felony DoS attacks and at no point ever did anyone think to email our host and say "these guys are mean". Apparently that's all it takes in today's world to remove a website.
All peripheral services are down for right now, except email accounts. I will slowly begin restoring things over the week but I have a lot of dust to clear before that can happen.
Apologies for the inconvenience. We'll recover.
Sir,
As exceptional commercial gesture, We have request Paypal to refund your money.
you should see the money coming back within 48 hours.
As an exceptional commercial gesture, we refund you $168 for less than 2 days worth of hosting. I'm pretty sure that doesn't constitute an exceptional commercial gesture and rather constitutes a desire not to commit fraud.
I was not expecting Gandi to drop us like that and made a mistake by only having one existing copy of our scripts. As a result, we're missing a considerable amount of custom content and I've probably lost all twitter archive content for the Lolcow Wiki. Shit happens.
So at this point we're going to have to enter Encyclopedia Dramatica mode. I'm moving our server to an unknown place and I'm going to be doing things I cannot detail to ensure its longevity. Despite our forum being completely legal and distributing absolutely no illegal content ever, it is somehow possible to get a host to shit their pants via an email.
I want to remind you that this site has operated for 3 years and this is not the first attempt that has been made to shut us down. We've survived felony DoS attacks and at no point ever did anyone think to email our host and say "these guys are mean". Apparently that's all it takes in today's world to remove a website.
All peripheral services are down for right now, except email accounts. I will slowly begin restoring things over the week but I have a lot of dust to clear before that can happen.
Apologies for the inconvenience. We'll recover.