Sony files a patent for a in-game helpline - When you're too lazy to look up an guide

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Sony Patents Help System That Connects Struggling Players With 'Experts'​

Game Help on Demand​

Liam Wiseman
By Liam Wiseman
Updated: 4 May 2021 12:50 pm
Posted: 4 May 2021 12:42 pm

Sony has filed a patent for a system that would allow frustrated gamers to receive support from expert players.

The patent, filed last week, is described as a system that allows for "connecting a player to expert help in real-time during game play of a gaming application,". Sony cites the reasons for this as increased videogame complexity that adds extra challenge for players.

According to Patent Scope,the patent exists due to the possibility that “a user may reach a point in a video game that is seemingly impossible to navigate through or solve”, resulting in the player “quitting the game because the user can find no way to advance”. Essentially, the system would allow for an expert player to assist the struggling player and support them through challenging sections of a videogame.
Sony Made PS5 Activity Cards in Response to Single Player Problems - IGN News

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For some players, a system like this could potentially be quicker and more appealing than pulling out their phone and searching for a walkthrough or video guide. When triggered, the system would select from a pool of “experts” and find one that is available to help the struggling player. A system like this could also help to support players with disabilities that might find either the layout or functionality of a game particularly challenging.


The use of the word expert in this patent appears slightly nebulous, however, as the patent suggests that “any player can register as an expert after at least playing a portion of the corresponding gaming application”. In other words, they don’t have to have beaten the game at the time of registering. However, in another scenario the patent suggests that “a player can only register as an expert after reaching a qualification standard”.
PS5's First Major Update Wasn't Enough - Next-Gen Console Watch

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The concept sounds similar to Sony’s Game Help system that works with the Activity Cards for PS5, which allow you to view videos of how to complete certain game activities. This system, however, would use a real-world person on the end of the line, helping players through the section they were struggling with in real time, and even taking over control of the gameplay if required. It is also reminiscent of Nintendo’s Tip Line from the 1980s, which connected confused gamers with Nintendo experts that could support them to complete games.

Sony has also previously patented a system that could make boss fights easierfor those that are frustrated by limited progress and difficulty spikes. It’s worth pointing out that large companies trademark these sorts of systems regularly, so it’s entirely possible that this might never emerge into reality. But given Sony’s recent approach and focus on making games accessible, there may be more to this than meets the eye.

Liam Wiseman is a freelance news writer for IGN. You can follow him on Twitter @liamthewiseman
 
Reminder: Soyny has a disclaimer they make people sign where they outright say they can use your mic to record your voice and ban you for >>Naughty Language<< if detected by their shit AIs. Fuck Sony.
No they can't, it allows other people to record you and submit shit to jannies.

You literally have to do their work for free if you get offended.
 
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This takes me back to instruction manuals from 15+ years ago where they would put a helpline for you to directly call the company for tips and tricks.

I don't remember a single person ever using them though, mainly because they were fucking expensive.
 
I mean... I'd take a job where they pay me to beat games for little kids. Maybe even give them some advice so they can beat it on their own. I just don't know who would want to cheat themselves out of a game they paid money to play by getting their big brother to beat it for them. On top of that, is it free all around? Does money change hands? It's like when Activision patented that fucking evil matchmaking to encourage microtransactions in 2016 or so and then never used it for anything, until they allegedly did in Warzone and Cold War... These things appear harmless but can be turned into something greasy real fast.

If they expect people to actually pay for this shit, it's literally the pay for Easy Fatalities debacle all over again, and we know how well that went. If it's free for the customer and the expert player gets paid... Shit, I'd ring up a big Japanese gamebro to beat the thrice cursed Shogi and Mahjong sections of Yakuza 0 for me, because I'm not gonna be fucking arsed learning it. If it's pay Sony to get some dude to beat the game for you and the dude gets no reward, fuck that system. If it's free all around, I'm sure it would have it's applications for completionists who don't wanna do the collectibles and all that, but the guys doing all the busywork for others for no pay would have to be honest to god masochists.
 
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I don't remember a single person ever using them though, mainly because they were fucking expensive.
We live in an era where Freemium games work on the same concept of buying resources to mash a single button to win the game for you.

A system like this would be more than accepted in some circles like Games Journalists. They could write that "They Finally Beat Dark Souls and Here's Why The Game is Rife with White Supremacy Imagery"

Streamers would also be another targeted group for this.

Making an extra 100 off of people who are bad with games is probably a sizable revenue stream. However Remote Access to your console can fuck right off, that leads open a very big window for exploitation.
 
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This takes me back to instruction manuals from 15+ years ago where they would put a helpline for you to directly call the company for tips and tricks.

I don't remember a single person ever using them though, mainly because they were fucking expensive.
I actually called Nintendo's a few times when I was a kid

There were two, an automated helpline with pre-recorded messages, and then one where you could talk to live representatives. The former wasn't too pricey, and just had enormous lists of parts of games that you could ask for help on. The voice that recorded them was the same guy as their 1-800 number. Come to think of it, that's a shitload of Nintendo-related lost media that's almost certainly gone for good, due to how help lines like that were all on tapes that usually got reused.

In fact, I called the live one once and got a guy with a thick Japanese accent to tell me how to get out of the Forest of Illusion in Mario World, and I remember hearing him flip through papers. I think I got my mom to pay like three bucks a minute to straight up talk to a guy with the same $15 player's guide I could have just bought wherever.
 
What if they just brought back cheat codes?
surely you jest. That went away with other cool shit like unlockable features (pre and post game). Now it's all about them DLCs and Microtransactions and shit until that got way the fuck out of control.
the-next-evolution-of-dlc.jpeg

This is one genie that is NOT going back in the bottle unless the industry crashes/dies.
 
Should be very popular with games journalists as long as the person on the other end of the line remembers to shout things like "Black Lives Matter!" / "Diversity is our Strength" / "#metoo!"
 
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We live in an era where Freemium games work on the same concept of buying resources to mash a single button to win the game for you.

A system like this would be more than accepted in some circles like Games Journalists. They could write that "They Finally Beat Dark Souls and Here's Why The Game is Rife with White Supremacy Imagery"

Streamers would also be another targeted group for this.

Making an extra 100 off of people who are bad with games is probably a sizable revenue stream. However Remote Access to your console can fuck right off, that leads open a very big window for exploitation.
It’s like these niggas have never heard of the revolutionary concept of the “let’s play”, where you watch someone ELSE play the game.
 
Why tho? They're fucking games are practically movies at this point. Game Journo's and Console War faggots can't figure out "hold forward and mash X"?
 
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For some players, a system like this could potentially be quicker and more appealing than pulling out their phone and searching for a walkthrough or video guide. When triggered, the system would select from a pool of “experts” and find one that is available to help the struggling player. A system like this could also help to support players with disabilities that might find either the layout or functionality of a game particularly challenging.
I can't imagine this being fun for disabled people at all. If the game itself is designed in a way that is challenging to them, how are they going to play it the rest of the time? Are they just going to buy a game to watch someone else play it for them? Just watch a let's play and save your money.
 
I can't imagine this being fun for disabled people at all. If the game itself is designed in a way that is challenging to them, how are they going to play it the rest of the time? Are they just going to buy a game to watch someone else play it for them? Just watch a let's play and save your money.
Well, the only tards that I've seen complaining about vidya is a sect of Smash players coming up with their own rules for multiplayer. Like banning certain characters and forcing people to play a specific way.
 
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