perhaps the most retarded idea I've ever had

How many are you down for?

  • 0

    Votes: 488 22.0%

  • 1

    Votes: 1,005 45.4%

  • 2

    Votes: 368 16.6%

  • 3~5

    Votes: 152 6.9%

  • 6 or more

    Votes: 201 9.1%
  • Total voters
    2,214
Are these faggots reviewable? Might there be anywhere to report this retardation to that'd effect others considering their services? Something like GlassDoor? I hope a lawyer isn't necessary but goddamn.
 
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See attached. This is their order data. Fulfillment cost is what I paid. Line item qty is how many orders went out. Actual weight is what they priced the shipping for (in ounces). Shipping country is destination.

Average shipping is $5.9. It does not cost much to send a few coins in a bubblewrap. This is exactly what I charged for shipping because I got the number from their tool.
$15 for Canada. Exactly what I charged, accurate to their tool. See that it costs $15.32 to send 4 coins (7oz) to Canada.

Now look at where the weight jumps up to 700 ounces(!!). They're claiming the bubblewrap envelope had 700 ounces of merchandise in it, which someone pointed out is physically impossible even if it was a 9999 pure silver ingot.

Those 3 coins to Canada cost $264 because they weighed it wrong.

The total shipping I paid for was $10726.85 when I had set aside $15000 for shipping. So if they continued to bill me at $20 an order I'd have overspent on shipping by almost 3x and I'd have lost money on the run as a whole.

When I take all the erroneous fulfillment costs and set them to 5.9 (the average cost), I get about $3800. Multiply that by 4 for the rest of the orders and it's $15,200 - exactly what I set aside. So they fucked up to the tune of over $7000. I'm going to have to contact a lawyer in their area on Monday because if they don't make this shit right next week they're getting sued.

1636839453130.png
 
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Null said:
See attached. This is their order data. Fulfillment cost is what I paid. Line item qty is how many orders went out. Actual weight is what they priced the shipping for (in ounces). Shipping country is destination.

Average shipping is $5.9. It does not cost much to send a few coins in a bubblewrap. This is exactly what I charged for shipping because I got the number from their tool.
$15 for Canada. Exactly what I charged, accurate to their tool. See that it costs $15.32 to send 4 coins (7oz) to Canada.

Now look at where the weight jumps up to 700 ounces(!!). They're claiming the bubblewrap envelope had 700 ounces of merchandise in it, which someone pointed out is physically impossible even if it was a 9999 pure silver ingot.

Those 3 coins to Canada cost $264 because they weighed it wrong.

The total shipping I paid for was $10726.85 when I had set aside $15000 for shipping. So if they continued to bill me at $20 an order I'd have overspent on shipping by almost 3x and I'd have lost money on the run as a whole.

When I take all the erroneous fulfillment costs and set them to 5.9 (the average cost), I get about $3800. Multiply that by 4 for the rest of the orders and it's $15,200 - exactly what I set aside. So they fucked up to the tune of over $7000. I'm going to have to contact a lawyer in their area on Monday because if they don't make this shit right next week they're getting sued.

View attachment 2713848
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I miss the Renaissance. If a guild fucked up this badly, you would just hire a catspaw to poison their food in righteous retribution. Or, with a bit of luck, since we're talking about coinage, they'd be executed in the town square.
 
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Just like with the initial shipping errors, I can't help to wonder if there are employees who realize this is a valuable product and screwing around to divert coins or, in this case, shipping fee overages into their own pockets. Are you able to see if any of these overpriced packages were received, and if so, did they literally have that much shipping stamped on them?

I'd say to name and shame this company, but there's a pretty good chance we're going to find out next week anyway.
 
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Least Concern said:
Are you able to see if any of these overpriced packages were received, and if so, did they literally have that much shipping stamped on them?
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Yes, and I actually remember someone emailing me to say that the online tracking number said the package was 30 pounds. I thought this was just a typo at the time but no, they actually billed for 30 pound envelopes.
 
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Null said:
Yes, and I actually remember someone emailing me to say that the online tracking number said the package was 30 pounds. I thought this was just a typo at the time but no, they actually billed for 30 pound envelopes.
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Since you mentioned it I just checked both envelopes from the double-order I was mistakenly sent and they're both marked 46lbs. Surely that's 4.6lbs?

So I plugged in the tracking #'s on UPS' web site...

Untitled.jpg


So you were charged to ship 90+ lbs of double-order silver coins that I didn't even pay for? What a country!


PXL_20210920_230534245.jpg
 
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Null said:
All the earliest buyers are getting shafted because these fucking retards didn't import orders older than 3 months. It's fucking infuriating.
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Its okay, I am willing to wait for mine.

So long as if it takes several years you let me amend my shipping address If I move.
 
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I don't mind waiting either. Coin is great, and the issues with shipping aren't your fault. Maybe check into the company and see if their employees are habitual Twitter users or troons, I repeat myself. It wouldn't surprise me much.

The amount of incompetency this company is putting on display is astounding. You should absolutely sue for this atrocious fuck up. If some employees are deliberately fucking up the orders that'd be icing on the cake for any legal action.

Of course, I'm optimistic. American company, so it is almost certainly just incompetence.
 
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Pyre said:
I don't mind waiting either. Coin is great, and the issues with shipping aren't your fault. Maybe check into the company and see if their employees are habitual Twitter users or troons, I repeat myself. It wouldn't surprise me much.
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Not sure about their Twitter activity but they do sell a t-shirt with a rainbow-washed version of their logo. $17, 0% of proceeds go to The Trevor Project.

Moon v. ShipBob Inc. (2021). I can see the L&L LLP thread now.
 
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"Thank you for your patience. Our Analytics team has completed their audit and it appears there was an invoice discrepancy in the amount of $6,912. I've attached the document with their findings/audit. I am escalating this case to our leadership team to review and process, but please allow 3-5 business days for this credit to post to your account."

For the record, the remainder of that tab is $3,200. So "oops, we accidentally billed you more than THREE TIMES what we should have."
 
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Null said:
"Thank you for your patience. Our Analytics team has completed their audit and it appears there was an invoice discrepancy in the amount of $6,912. I've attached the document with their findings/audit. I am escalating this case to our leadership team to review and process, but please allow 3-5 business days for this credit to post to your account."

For the record, the remainder of that tab is $3,200. So "oops, we accidentally billed you more than THREE TIMES what we should have."
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It's better than nothing. Keep fighting like an autist.
 
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