Business No more 'attitude at the counter': McDonald's new fully-automated restaurant which is completely run by MACHINES leaves internet divided - McDonald's launches restaurant with no non-kitchen staff

but do YOU think it's a good idea?​

  • Uses advanced technology so that customers don't have to interact with humans
  • Footage shows no employees behind the counter
  • Drive-thru is a conveyer belt
  • Some viewers were excited about it while Others found the new concept 'scary'
  • One pointed out: 'This will put so many people out of work'
By LILLIAN GISSEN FOR DAILYMAIL.COM
PUBLISHED: 16:53 EST, 21 December 2022 | UPDATED: 23:53 EST, 21 December 2022

McDonald's has opened up a fully-automated restaurant in Texas, which is completely run by machines so you don't have to speak to anyone, and it has left people on the internet divided.

The brand-new eatery, located just outside Fort Worth, uses advanced technology so that customers can order their food and receive their meal without having to interact with any humans, and while some people are excited about the idea, others find it a little creepy.

A TikToker who goes by the username @foodiemunster online recently visited the restaurant and documented the entire thing on the video-sharing app, and it launched a major debate among viewers.

The video featured a McDonald's with no employees behind the counter. Near the entrance, stood large touch screens for people to place their orders on.

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McDonald's has opened up a fully-automated restaurant in Texas - which is completely run by machines so you don't have to speak to anyone - and it has left people on the web divided
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The new eatery - located just outside Fort Worth - uses advanced technology so customers can order their food and receive the meal without having to interact with any humans
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A TikToker who goes by the username 'foodiemunster' online recently visited the restaurant and documented the entire thing on the video-sharing app
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The video featured a McDonald's with no employees behind the counter

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TikTok (Archive)
'If you go inside, you’ll see that it’s like no other McDonald’s you’ve been to before. There’s one kiosk to order your food,' the TikToker explained.

How McDonald's new fully-automated restaurant works​

  • Customers place their orders on touch-screen kiosks
  • Humans prepare the food in the kitchen, but don't interact with customers
  • You pick your food up at a counter near the front
  • There is no seating inside the restaurant, since it's designed for people 'on the go'
  • At the drive-thru, a mechanical conveyer belt delivers meals to customers
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'You can go up front and pick up there. It’s designed for you to go in and out.'

Another part of the video showed him picking up his food at the drive-thru, but instead of a person handing him the meal, it was delivered on a mechanical conveyer belt.

'When you pull in [to the drive-thru] they will ask you for a code [you got when ordering]. And in no time your food arrives. Got to say, it worked really well,' foodiemunster said.

While your food will be cooked by real people, you won't have to interact with them at all because they'll be tucked away in the kitchen.

The TikTok creator's video quickly went viral - gaining more than a million views in a matter of days - and many people took to the comments section to share their thoughts.

Some were all for the idea, with one viewer writing: 'Finally, my order will be quick and accurate.'

Another agreed: 'Awesome. No more attitude at the counter.'

'Maybe my order will finally be right,' someone else said, while a fourth comment read: 'Love it. No attitudes, crankiness, or incompetence and as it moves to other parts of dining - no tips!'

But others weren't into the concept, with one person pointing out that there's no one there to help you if there's a problem with your order.

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Near the entrance stood large touch screens for people to place their orders on
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Another part of the video showed him picking up his food at the drive-thru, but instead of a person handing him the meal, it was delivered on a mechanical conveyer belt

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The TikTok creator's video quickly went viral - gaining more than a million views in a matter of days - and many people took to the comment section to share their thoughts

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While some were all for the idea, others weren't into the concept. Some people even called it 'scary,' while someone else added: 'This will put so many people out of work, I'm not for it'

'And if they forget an item, who you supposed to tell, the robot?' they asked.

'No thanks. I love the people that work there,' a different user wrote.

'I want to hear voices and see faces. I want to see smiles at both windows.'

Some people even called it 'scary,' while someone else added: 'This will put so many people out of work, I'm not for it.'

In a press release, the fast food chain explained that the restaurant, which is now open, is geared towards customers who are planning to 'dine at home or on the go,' so there is no seating inside the restaurant and it's 'considerably smaller than a traditional McDonalds.'

It described the new concept as a 'fast and seamless experience for both customers and crew.'

'There's never been a McDonald's restaurant quite like this before,' the press release stated.

'We're always innovating to improve our customer experience, no matter how they want to order or receive their food.'

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In a press release , the fast food chain explained that the restaurant is geared towards customers who are planning to 'dine at home or on the go,' so there is no seating inside
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It described the new concept as a 'fast and seamless experience for both customers and crew.' The press release said: 'We're always innovating to improve our customer experience'
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McDonald's added that it's 'excited' to continue to test 'new ideas and innovations that can potentially benefit restaurant teams and customers around the world'

While the 'unique concept' can only be found in one location for now, it may be the future of all fast food chains around the globe.

McDonald's added that it's 'excited' to continue to test 'new ideas and innovations that can potentially benefit restaurant teams and customers around the world.'

'At McDonald’s, we’ve been setting the standard for Drive Thrus for more than 45 years,' Max Carmona, Senior Director of Global Design and Restaurant Development at the company, said in a statement.

'As our customers' needs continue to change, we are committed to finding new ways to serve them faster and easier than ever before.'

Manager Keith Vanecek added: 'The technology in this restaurant not only allows us to serve our customers in new, innovative ways, it gives our restaurant team the ability to concentrate more on order speed and accuracy, which makes the experience more enjoyable for everyone.'

Source (Archive)
Second video from the TikToker:

Source (Archive)
 
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Divine right to rule said:
Realistically, even though it is commieshit, with this level of automation, universal basic income will probably be necessary.
There are so damn many retards who are unfit for anything but the lowest of low skill jobs, and if they are gone, there are literally no employment opportunities left for them, even if they desperately wanted to work.
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The worst part of getting to a thread like this late is that one of the smarter comments on the subject matter is typically already made. This is obviously correct, but it also doesn't go far enough. As automation increases, you will see the population of the people who are either directly or indirectly subsidized by the government in some way also increase.
 
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CuzinEd said:
That has to be the most Boomer tier shit I have heard. I haven't heard shit like that since my days on Boomerbook in the early 2010's. Doesn't matter how much they get paid or what wages they ask for. Automation is a cost cutting measure. Corporations are greedy as fuck and are going to do it anyway. They could be paying them $3.25 an hour like it's 1985 and they would still be bringing automation in to replace human labor.

Corporations don't care. It's the race to the bottom with capitalism. That's why they sent all the jobs overseas and brought in cheap foreign labor legal and illegally. All they care about is profits and not what damage they do to the country and people. Machines aren't consumers. Just like unemployed people don't make good consumers. Capitalism depends on consumers. They sent all the manufacturing jobs overseas and all that was left was low paying service jobs. Now they are automating all them or the stores are just shutting down.
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Corporations have gotten so destructive to countries because they have had fifty years of believing they are completely separate from the countries they live in. What do they think will happen when nobody can afford their products because they forced everyone into serfdom?
 
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Mr.Miyagi said:
Are people really so desperate for human interaction that they put high value on conversing with the McDonald's drive-thru worker? Is that really the highlight of their day?
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You may not have worked a customer service job before. For some people, it is LITERALLY the highlight of their day as it is the one time they get to speak to someone else. Power leveling a bit, but I used to work at a deli, and there were regular customers, mostly really old people, who would come in and order enough slices of ham for a single sandwich and talk to you for 5-10 minutes. Usually they’d cause a line behind them but they were generally pretty nice.

One guy used to come in and give whoever served him a lottery ticket. Always liked him. Never won any money though.
 
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Balr0g said:
I can already see former Twitter engineers lining up at McD HQ asking for jobs. Oh dear...
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Nah. While most of the time it's just sitting around you are required to do actual work and sometimes lift a new robo-arm module into place to swap out a downed one and then you need to calibrate it, which is actual physical work and they can't have that.
 
The area it sounds like this is in seems like it may be a pilot for high "loss" locations. If it's successful you'll know you're in a bad area if you see a robodonalds. We should know soon if this is the case by whether or not we start seeing millions of soy face selfies in front of the adult happy meal dispensement portal on instatwitit or not.
 
It's a conveyor belt from the kitchen where the people are still working. The only thing replaced is the cashier so now the people in the back can deal with customers less.

Which is probably nicer for the people working there that can deal with less risk of being robbed, but I can't see that conveyor belt staying in one piece in a bad bad area. Someone is going to trash it and it'll put the place out of commission until they get it repaired.
 
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Weren't these a thing in Japan for a bit? Or least McVending machines? Am I just remembering shit wrong? A cursory search is only pulling up links to this article but you know how trash search engines are today. I distinctly remember hearing about them like 2014ish
 
FunPosting101 said:
As automation increases, you will see the population of the people who are either directly or indirectly subsidized by the government in some way also increase.
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Fuck basic income.

I am of the opinion that making heroine & crack free instead of giving a government support check is a much better option long term. They won't even need to steal anymore, will die super quick, and stop funding drug dealers and terrorist.

Win - win, win.

(what about the crack and heroine babies you say? Start with the free drugs for a while, then switch to only if voluntarily sterilized, they'll do it.)

SBG said:
I can't see that conveyor belt staying in one piece in a bad bad area. Someone is going to trash it and it'll put the place out of commission until they get it repaired.
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I think the risk is the same. They will trash it regardless of if there is someone or not at the counter if they loose their temper.

But if they eat often from it, they will still try their best to keep it running. Nigger moments are not stopped by someone being there, they actually escalate when someone tries and intervene.
 
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Kuritan Deplorable said:
Automation isn't some magic free labor device option. Automated systems have massive up front capital costs compared to staff, and still have significant ongoing maintenance expenses, both in parts and specialized labor, utilized more sparringly. They're also extremely inflexible, the drive through robotics will never help unload a shipment of product, even if the drive through is dead.

Businesses are greedy but do have to pay attention to cost and benefit analysis, and robots have costs and not just benefits. Many owners will prefer to invest capital into a second location, or just cash out, over dumping 200k into robotics for one location to save $25k in labor costs a year.
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Corporations are driven by profits. if they are doing something like this it obviously means they will make more money. Human employees are more than just a paycheck. There are other expenses as well. Like workers compensation, benefits and so on. But McDonalds isn't providing benefits, so these assholes are just being greedy. I imagine McDonalds is like Walmart and they just tell their employees to go file for government bennies. Whatever we don't provide for our wage slaves the government will.

Once the cost of the machines becomes more than what they are saving by using them they will bring the people back.
AnotherPleb said:
Corporations have gotten so destructive to countries because they have had fifty years of believing they are completely separate from the countries they live in. What do they think will happen when nobody can afford their products because they forced everyone into serfdom?
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You are looking at what will happen right now live. Just look at the US economy. High amount of unemployment. Population decline moral decline social decline economic decline obviously. Basically declining in any way you can imagine. Malls all dead or dying. Brick and mortar physical stores closing all around you. They are constantly sitting around whining about how consumer spending keeps dropping. Matter of fact it's been in decline the last 20+ years from what I have heard. Of course all the Covid checks gave corporate America a small boost. That won't last long with Biden in office being worse than nigger Obammy.

What was it Lenin said about capitalist? They will sell you the rope to hang them with. In this case they lobbied for their own destruction and all for increased profits. This is all self-inflicted. They did this to themselves. They just took the rest of country along for the ride. At this point Capitalism has failed just as badly as Communism and it needs to be done away with just like Communism. We need something new.
 
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CuzinEd said:
That has to be the most Boomer tier shit I have heard. I haven't heard shit like that since my days on Boomerbook in the early 2010's. Doesn't matter how much they get paid or what wages they ask for. Automation is a cost cutting measure. Corporations are greedy as fuck and are going to do it anyway. They could be paying them $3.25 an hour like it's 1985 and they would still be bringing automation in to replace human labor.

Corporations don't care. It's the race to the bottom with capitalism. That's why they sent all the jobs overseas and brought in cheap foreign labor legal and illegally. All they care about is profits and not what damage they do to the country and people. Machines aren't consumers. Just like unemployed people don't make good consumers. Capitalism depends on consumers. They sent all the manufacturing jobs overseas and all that was left was low paying service jobs. Now they are automating all them or the stores are just shutting down.

Those jobs won't go to Americans. If you want that job you will have to dig yourself asshole deep into debt to go to school for it. Then you will find out you won't be paid that much. No one will want the jobs because of low pay. They will bring in foreigners. Most likely chinks and street shitting curry niggers. Their countries give them free college or low cost college so they get degrees that aren't really even worth the paper they are printed on. It doesn't matter to corporate America because they will work for far less than any American will. So the machines will spend most of their time broken down. McDonalds will eventually have to bring the human workers back when they start losing enough money.

Come on, it's corporate America you are talking about. You know that shit won't be cleaned and maintained. Even if they do maintain it will be done by dumb fuck foreigners who can't really do the job anyway.
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Nigga, understand sarcasm before commenting this shit
 
Tim the Tranny said:
You may not have worked a customer service job before. For some people, it is LITERALLY the highlight of their day as it is the one time they get to speak to someone else. Power leveling a bit, but I used to work at a deli, and there were regular customers, mostly really old people, who would come in and order enough slices of ham for a single sandwich and talk to you for 5-10 minutes. Usually they’d cause a line behind them but they were generally pretty nice.

One guy used to come in and give whoever served him a lottery ticket. Always liked him. Never won any money though.
Click to expand...

That's all well and good until you get the ones that actually think you are their friend.
 
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