She's been atrociously styled, that's why she looks bad. She's a tall woman with prominant bone structure, a long neck, and relatively broad shoulders, but the way she's styled just makes her look blocky and pallid.
The big homeless-chic coat hides her neck and make her shoulders look huge and slope-y. If she didn't have that necklace she could have earrings that elongate the neck, but for some reason they opted for none and she just looks half dressed. The coat could work if she had her hair up and you could see her neck emerging nicely from the dark inside of the collar, but with her hair down the whole thing is just a big dark mass that makes her head and neck look like a big block. The necklace is awful- it completely hides her throat and looks ridiculous with the coat. The entire look just seems like they're trying to cover up all of her feminine features and that's why it's readin as tranny.
She'd look better with her upper chest and neck on show- she has gorgeous bone structure and lovely skin. You could have the coat OR the Necklace, but not both. She looks like she's trying to cosplay Julia Fox with a bunch of shit she got off the discount rack at Urban Outfitters.