“Wow. It sounds like you had a really bad experience here. I am so sorry. Reading this site isn't exactly fun or pleasant, but your feedback here demonstrates why we must. It is a hard reminder that even if many people do love working here, experience is never universal, and the worst experiences are often the least visible to us. By every signal available to me — employee satisfaction surveys, in-depth interviews by an external DEI consultant, employee turnover rates, our record of hiring, retaining and promoting people from underrepresented backgrounds — I can attest that these statements do not represent most people’s experience working at Honeycomb. But that doesn’t, and shouldn’t, make me feel any better about the fact that your experience left you feeling this way about the company. It’s hard to know how to respond without knowing more details. Was this written by a bitter ex-employee who is lashing out, trying to hurt us by swiping hard at the values they know we hold dearest? Is it from someone who was harmed or mismanaged on our watch? I don’t know. I will absolutely own that we are not perfect. We finally have a VP of people, but it took us years (too long, honestly) to fill the role. Our People team has been overextended for a long time. We have gone through a period of rapid growth, and we have work to do in developing our managers, scaling up our comms, and trusted outlets for people to ask for support when they are unhappy at work or see something (or someone) who needs to change. I am sure you aren't the only one to have left feeling angry and betrayed, but I fervently hope you will be the last. I am sorry your time at Honeycomb has left such a bitter taste in your mouth. I hope you have found a new job where you feel valued and at home. It’s a long shot, but if you should ever want to reach out and discuss your experience in more detail, I would love to hear you out in complete confidence. We may be lacking in many ways, but the desire to fix our problems and avoid hurting people is not one of them.” -Charity Majors, CTO