Greta Gustava Martela / Kjel Anderson & Nina Chaubal / Niraj Chaubal - Stole $350k+ from Trans Lifeline, kill count of 2+ from negligence, Founders of Sisterwood/La Zorra.

Greta is officially on damage control.



I have some bot improvement ideas for today. I'm going to start tweeting once a day:

1. How many minutes Greta and Nina personally have spent on the phones in total. So far: zero, and zero.
2. What % of the time a volunteer is on call. On average, 50%, but that's a bit deceptive because they're often not actually there taking calls. I've estimated now that only 14% of calls are actually answered.
 
Greta is officially on damage control.



I have some bot improvement ideas for today. I'm going to start tweeting once a day:

1. How many minutes Greta and Nina personally have spent on the phones in total. So far: zero, and zero.
2. What % of the time a volunteer is on call. On average, 50%, but that's a bit deceptive because they're often not actually there taking calls. I've estimated now that only 14% of calls are actually answered.

So we've gone from 19% to down another 5% since we've been just monitoring them?

Plus a body count of at least three through their incompetence...
 
So we've gone from 19% to down another 5% since we've been just monitoring them?

Plus a body count of at least three through their incompetence...
No, my numbers have become more precise. It was originally, the weekend I started calculating the public-facing (now private) hotline.translifeline.org that we saw 19% coverage. Since they've made it private and I gained access to their internal numbers, I've refined that number to about 13% with more accurate statistics.

On that note, I've configured the bot to make this tweet once a day at noon.

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And no, this is not static.

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I actually wrote code to accurately pull 0s from the database every day at noon.
 
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Greta is officially on damage control.



I have some bot improvement ideas for today. I'm going to start tweeting once a day:

1. How many minutes Greta and Nina personally have spent on the phones in total. So far: zero, and zero.
2. What % of the time a volunteer is on call. On average, 50%, but that's a bit deceptive because they're often not actually there taking calls. I've estimated now that only 14% of calls are actually answered.

Null if it's not already there in your bot can you put in the ACHT (Average Call Handling Time) I think it would be interesting to see how long each operator handles a call for and what that average is when some one is signed in to take a fucking call.

Also if you can what would really add another wrinkle to his arse is by tweeting the number for a GENUINE LGBT support number.
 
No, my numbers have become more precise. It was originally, the weekend I started calculating the public-facing (now private) hotline.translifeline.org that we saw 19% coverage. Since they've made it private and I gained access to their internal numbers, I've refined that number to about 13% with more accurate statistics.

Jesus. H. Christ. Especially that earlier Class 5 call. The sheer incompetence is just beyond dumbfounding.
 
Null if it's not already there in your bot can you put in the ACHT (Average Call Handling Time) I think it would be interesting to see how long each operator handles a call for and what that average is when some one is signed in to take a fucking call.
I can't view that information. I can only view the call data for the private account I have access to, and for obvious reasons I can't report on that data. What I do know is that the median call will last only 30 seconds. The vast majority of incoming data suggests that they get a lot of hangups. A real call lasts between 15 minutes and 2 hours, from what I've seen.
 
I can't view that information. I can only view the call data for the private account I have access to, and for obvious reasons I can't report on that data. What I do know is that the median call will last only 30 seconds. The vast majority of incoming data suggests that they get a lot of hangups. A real call lasts between 15 minutes and 2 hours, from what I've seen.

I'm fairly ofey with some distributed call center software do you mind PM'ing me the details of what it is they are using, I doubt it's configured right and if that's the case you might be able to get more info.
 
Interesting how a combination of mandated reporter laws and the policies of TLL have made it so literally no actual qualified person to counsel anyone could become a volunteer. Maybe you're someone who had a bad time in early transition and thought about offing yourself, got help, got better, and decided to get a counseling degree to help other people like you, and you want to volunteer your free time to a cause like this. Maybe you're a pedo teacher like Richard Jones. Either way, if you follow their procedure, you'll be violating the law every time you fail to report suspected abuse, and putting any professional licensing or certification at risk.

It's kind of an amazing way to disqualify everyone who might be useful or be able to train people better or even know that better training is needed. Bravo. This one weird trick will make your suicide hotline useless instantly!

Still, maybe it's worth it to their sycophants, because the few people at the center of the TLL clique are truly living the dream, the one which all other ratkings long for. They're able to maintain totally workshy attitudes, taking teenager-style road trips across the country and meeting celebrities, getting quoted by people and honored as being these ultimate self-sacrificial altruists trying their hardest to end the suicide epidemic plaguing their community. And they're making the princely sum of $22-28k per year, which could be as much as twice as much as a normal Tugboat Prince or Princess can make from SSI. Think of all the action figures / cartoon animal costumes with strategically-placed flaps / Steam games you could buy with that, as long as you still lived with six roommates when you're 35!
 
They pull in $80-100k topline, that's small, but not too small for the gov't to just disregard. If there was a concise report that outlined a potential layup against a non-profit of that size the gov't would pick it up.

That's too large ($50K) to just file the Form 990 e-postcard that a lot of small nonprofits do.

This face just made my self esteem raise 10 points

You could cut trees with that face.
 
So we've gone from 19% to down another 5% since we've been just monitoring them?

Plus a body count of at least three through their incompetence...

This is a shocking degree of arrogance even for a scam operation.

Even a merely questionable charity, when their scammy behavior was publicly on display in minute detail, would try to step up their game and at least pretend to be a real charity, actually answering their fucking fake hotline during advertised hours at least.

These scammers are so brazen, so arrogant, that they don't even bother to pretend their fake hotline is real.

Even with my low expectations for these scum, I am utterly disappointed. Had they actually stepped up their game and started doing the job they claim to be doing, I might have started to feel guilty, maybe even suggested we should back off this shit. I mean seriously, to the public, this is going to look like Internet psychos nuking a suicide hotline, even if that's an utter lie.

Well, okay, the Internet psychos part is right.

But this is not a suicide hotline.

It is a fucking SCAM.

Even with 24/7 scrutiny on them, WHICH IS MORE THAN THEY DO, showing that they're utterly failing to do their jobs, they don't even pretend this shit is real. In fact, they've gotten even LAZIER as their percentage of answering their fucking calls is dropping off to near zero. This is their best behavior, when they know they're being monitored, and frankly more effort is going into monitoring these goddamn morons than they're putting into their so-called "hotline."

If you have any interest in this marginalized population whatsoever, why the fuck are you putting up with this? Seriously, what the fuck is wrong with you? This kind of "I'm one of YOU" affinity scam is particularly disgusting when aimed at a marginalized population, because you goddamn idiots so often will stand up for the "one of you" sociopaths who are fucking scamming you, just because the people exposing the scammer are "them," i.e. assholes like us.

Seriously grow a fucking brain, though. This scam is obvious as hell and unless you're in on it, why are you enabling someone to rip you the fuck off and possibly even kill you with a bogus charity that is operating a scam. Even incompetents could put their ass in a chair and answer the fucking phone. These clowns aren't even doing that.

SCAM.
 
This is a shocking degree of arrogance even for a scam operation.

Even a merely questionable charity, when their scammy behavior was publicly on display in minute detail, would try to step up their game and at least pretend to be a real charity, actually answering their fucking fake hotline during advertised hours at least.

These scammers are so brazen, so arrogant, that they don't even bother to pretend their fake hotline is real.

Even with my low expectations for these scum, I am utterly disappointed. Had they actually stepped up their game and started doing the job they claim to be doing, I might have started to feel guilty, maybe even suggested we should back off this shit. I mean seriously, to the public, this is going to look like Internet psychos nuking a suicide hotline, even if that's an utter lie.

Well, okay, the Internet psychos part is right.

But this is not a suicide hotline.

It is a fucking SCAM.

Even with 24/7 scrutiny on them, WHICH IS MORE THAN THEY DO, showing that they're utterly failing to do their jobs, they don't even pretend this shit is real. In fact, they've gotten even LAZIER as their percentage of answering their fucking calls is dropping off to near zero. This is their best behavior, when they know they're being monitored, and frankly more effort is going into monitoring these goddamn morons than they're putting into their so-called "hotline."

If you have any interest in this marginalized population whatsoever, why the fuck are you putting up with this? Seriously, what the fuck is wrong with you? This kind of "I'm one of YOU" affinity scam is particularly disgusting when aimed at a marginalized population, because you goddamn idiots so often will stand up for the "one of you" sociopaths who are fucking scamming you, just because the people exposing the scammer are "them," i.e. assholes like us.

Seriously grow a fucking brain, though. This scam is obvious as hell and unless you're in on it, why are you enabling someone to rip you the fuck off and possibly even kill you with a bogus charity that is operating a scam. Even incompetents could put their ass in a chair and answer the fucking phone. These clowns aren't even doing that.

SCAM.

It all comes down to issue framing. Greta basically immunized his scam from mainstream scrutiny by framing it as the only valid resource for a marginalized community. A highly publicized and socially vogue community at that.
 
It all comes down to issue framing. Greta basically immunized his scam from mainstream scrutiny by framing it as the only valid resource for a marginalized community. A highly publicized and socially vogue community at that.

Exactly. Only a few selected individuals can really participate directly on this business. The other trans people are used as puppets.
The cis/normal people are completely out, because:
1) Greta doesn't want cis people helping him
2) Greta knows what type of people he needs to associate (Fire, adf, etc etc)

That alone is sufficient to create a fucking echochamber filled with asspaters and zero reality.
 
It all comes down to issue framing. Greta basically immunized his scam from mainstream scrutiny by framing it as the only valid resource for a marginalized community. A highly publicized and socially vogue community at that.

They are failing at their purpose and there is nothing about TLL worth saving apart from the idea. Their training materials suck, so they don't have a pool of highly trained volunteers which would be lost if they disbanded. They haven't managed to secure any significant funding which would disappear from tran.s projects if they shut down. They have not created any novel resources. They're software engineers and they haven't even tweaked the open source software their hotline uses so that it can transfer calls, forward calls, or give alternate numbers.

Digging under the service shows that they're not "a valid resource". They're a vanity project run by a couple of megalomaniacs who are only good at producing publicity for themselves - publicity which is not translating into actual resources for tran.s people. Two years on, they're as inadequate as a crisis service as the day they opened. It exists first and foremost as a vehicle to fund Greta and Nina travelling around the country socialising.
 
Employee of the month award goes to Felix for breaking an 18 hour, 15 minute dead line streak.

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There were sixty-six missed calls in that time. The sad thing is, the call whose details I've omitted in this screencap is definitely well worth a charity. I'd say having a sort of charity for visiting seniors in homes in general would be worth it. I'm sure they exist. God knows how many other completely legitimate calls are completely fucking lost in that time where no one was online.
 
The sad thing is, the call whose details I've omitted in this screencap is definitely well worth a charity. I'd say having a sort of charity for visiting seniors in homes in general would be worth it. I'm sure they exist. God knows how many other completely legitimate calls are completely fucking lost in that time where no one was online.

If you set up your own trans suicide hotline I will volunteer time into taking calls.
 
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