Business line from isps offer a few perks
1) higher speeds sometimes as businesses require more bandwidth, but it could also be none at all If the Infastructure in his neighborhood ain't built up to handle the higher speeds.
2)24/7 tech support. A lot of residential tech support stops around midnight
3)couple hour turnaround on getting a tech out no matter what. That's the main perk.
The problem is that Phil is a shut in loser who is autistic about his schedule. We saw last time that he couldn't have a tech come out same day, oh no, he had to wait till a specific time the next day cause he had to go shopping and go to "appointments". Bet he still hasn't called them since he's sleeping off a 4 am gin champions session.