I think fundamentally, old-school Bioware games were never created for the casual gamer, they've always catered to an already established niche audience.
Baldurs Gate 1 & 2. hardcore D&D audience. Knights of the Old Republic, EU Star Wars audience.
With the Dragon age, and Mass effect era, they were able to essentially copy the settings themselves, but without the licensing issues, and take that core audience with them. However, with the Dragon age: and Mass effect era, fundamental changes were being made to appeal to a wider audience, stuff like the "dialogue wheel, simplified skill trees, streamlined gameplay".
The telemetry data from this era changed the direction the company went. They started to cut content, because they wanted reduce production costs. They didn't want to make content that 90% of casual players weren't going to see. The focus became the casual gamer, not the niche RPG audience.
The fatal mistake of the company was to abandon their base, and chase market trends for higher profits.
With regards to political stuff, Bioware has always had elements of proto-woke hippie crap, but 2007-12 it started to become increasingly decadent. As soon as we got to the 2014-19 Inquisition, Andromeda, Anthem era Bioware was in full blown decline, politics started to take over. This era picked up a lot of casual female fans who were attracted to the romance simulator aspects of Inquisition.
Great post fam, and I agree completely. Dragon Age Origins was the first serious RPG I ever played; this was back in 2012 when I was 10-11, and have been part of the fandom ever since. Looking back, I believe it was Inquisition and not Veilguard that was the death knell of the Dragon Age franchise. Bioware implemented massive changes in the tone and mechanics of the games, resulting in a watered down product that appealed to casual gamers looking for a romance simulator with RPG elements than a grimdark fantasy adventure with deep mechanics.
1) Origins had fairly deep gameplay, at least for a younger gamer like me unfamiliar with the isometric RPGs from the 90s and early 2000s. In addition to tactical combat that relied heavily on factors like armour stats, builds and spell/ability combinations, the option to learn additional skills like poisoning, trapping and speechcraft added to the game's replay value. Dragon Age 2 kept only the former mechanics and was far more action oriented, which I actually didn't mind as the game was far smaller in scope; the hack and slash combat seemed more fitting to a small city scape than the tactical combat of Origins. Inquisition's combat was horrific - zero tactics or depth, bad camerawork and none of the battles were memorable as Inquisition's maps were huge empty zones.
2) A huge hangup for me with Inquisition is the lack of memorable side quests and the main quests are short, level-gated and tied to a boring gameplay loop. Origins' mission design, where every large "hub" you visited was home to one main quest and a dozen side quests splintering off from your main mission and tied to named NPCs was genius; not only was exploration worth your time, it allowed you to be absorbed into the setting at your own pace. DA2 had one major conflict per act with several missions leading up to that conflict; similar enough to Origins but altered to suite Kirkwall's city scape. Inquisition has no memorable NPCs or side content in the main game whatsoever, and the maps are vast and lifeless.
3) Voiced protagonist and dialogue wheel. While this was introduced in DA2, that game likely produced the best iteration of that mechanic with the personality system that gave Hawke character outside of dialogue choices. The Inquisitor is a boring blank slate without the personality of Hawke or the character depth of the Warden; perfect for casual gamers to project themselves onto.
These changes, along with the obvious sanitisation of the series' tone, led to a massive change in the DA fanbase. The people who loved Origins (and either tolerated, liked or loathed DA2) are not the people Inquisition or Veilguard was made for. When I peruse r/DragonAge I can tell that most of the posters entered the series with Inquisition; what they like about Veilguard are the shitty elements of the series introduced in DAI. Admittedly, I do feel a little bit of schaudenfraude that not even their Solavellan fantasies made it into Veilguard lol.
As an aside, does anyone even like video game romances? I've never played a game where they've been well implemented, and they only serve to attract weird coomers. This is coming from someone who wanted to be wifed up by Boone and Joshua Graham in Fallout New Vegas badly. I'm glad NV didn't have any romances though, as there's something sterile and awkward about them. (Honestly, I would retract this post if Loghain was a romance option in Origins lmao).