I finally got jeeted at work. We have to use a shitty AI app to do anything like call in sick, schedule vacations, etc etc. Anything you need to do, you can't just send a text or call your manager, it has to be through this app. And I haven't had access to this app for a year and a half because I lost access to my old email. They give me a number to call.
I call, get greeted by a Pajeeta. I say very clearly "When I started this job and got this app, I signed up with X email. I no longer have access to that email, I cannot use it at all. I need my associated email changed to Y email, which is my new one."
She asks me if I can access my old email. I say no. I tell her the situation again. I need to have my login email changed to my current. She asks me about accessing my old email. This repeats, I swear to God, five times. At that point I just hung up on her. And to this day, four months later, I still can't access the app. My managers problem to figure out now.