Usually a deadname is triggering to a trans person. Just the mere utterance of it is like murdering a troon. Yet he chose to keep it as part of his legal name? Also, if he couldn't be bothered to change his sex legally until after he complained about the waxing -- how serious is he about transition? And if legally he was a male at the time he requested the service, then it was perfectly okay to refuse to wax his male genitalia. He wasn't legally a woman yet, so it wasn't officially a "lady dick".
I would absolutely love JY getting SRS, but I 100% do not think he is serious about it. He wants everyone to think he is because that would prove he isn't faking being trans because he's a pedophile trying to get access to young girls. No way will he actually do it. Even if he posted after photos, I wouldn't believe it. He'd likely be faking those, too.