911 phone lines down throughout Massachussetts

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interestingly Boston has one of if not the oldest fire reporting systems in the world. it was created in 1852 and uses morse code. It still works and supposedly would have worked earlier today when the system was down

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George Lucas said:
This is what happens when you outsource your IT department to India.
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Some pajeet pushed a bad rule to the firewall.
I shit you not. This is actually what happened.

Modern NG911 stuff is all just IP based SIP routing.
I know the vendor my state uses ships all 911 calls half way across the county and back. Even if your standing right in front of the PSAP picking up your 911 call that traffic went 3000 miles to get there.
 
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Jump said:
Some pajeet pushed a bad rule to the firewall.
I shit you not. This is actually what happened.

Modern NG911 stuff is all just IP based SIP routing.
I know the vendor my state uses ships all 911 calls half way across the county and back. Even if your standing right in front of the PSAP picking up your 911 call that traffic went 3000 miles to get there.
Click to expand...
Bloody hell, the things we do to avoid having to manage copper lines.
 
George Lucas said:
Bloody hell, the things we do to avoid having to manage copper lines.
Click to expand...
Well everyone talks about the need to keep POTS lines but no one actually wants to pay for them or use them. 911 is this complex system because of cellphones. Cellphones brought in the need for E911 and now NG911.

Before cellphones 911 routing was easy. If a 911 comes in X number, send it to Y PSAP. I was a static route in the central office.

Today when you call 911 from a cellphone lots of stuff happens. The modem in the cellphone flips to a crude GPS receiver to get a approximate location then flips back to a cellular modem. This location is then shipped in the meta data up to the network while its setting up the call. Then some system has to processes that location data and sanity check it with other data like which tower it came in on. Then the system has to decide which PSAP to route it to. And after it picks the PSAP, it pops your location on the 911 operators map with some indication of the accuracy. All this happens before the 1st ring. And now with NG911 you have to deal with "text to 911", modern TTY (deaf/mute), and multilingual translators brought in to the 911 call instantly.
This is a very niche industry and there only a few companies that do it. So thats why you end up shipping 911 calls all over the place and have to deal with government employed pajeet's dicking around with firewalls. And it's why internet outages cause multi state 911 outages. Every few years.
 
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