- Joined
- Oct 6, 2022
There's an old article from 1939 where a journalist criticizes the saying. He believed that it was responsible for a growing number of customer entitlement and "undue bullying, of clerks, waiters, and others."People tossing around "The customer is always right" as some sort of rule that allows customers to be obnoxious and entitled to the point of absurdity
When you say the customer is always right, it's just an expression about meeting demand, not emboldening Shaniqua to get in the face of a random staff as if the establishment is her home
99% of the time i hear someone say THE CUSTOMER IS ALWAYS RIGHT i expect some serious niggery
https://archive.org/details/east-liverpool-review-1939-03-07/page/n3/mode/2up
If only he knew how bad things would get.