Necro-ing the thread because I just finished Tokyo Xanadu and I don't think I ever had such a bad experience from a Falcom game and I need to unload the vitriol and here it's somewhat relevent.
Tokyo Xanadu can be best described as a game adaption of an extremely shitty Light Novel having an unholy spawn with Persona, but unlike usual crappy LNs it's with zero edge and even worse writing. I'll start with the combat system because it's the least bad part about the game. It's a boring cookie cutter ARPG with customization options that only really change the gameplay in the latter part. I played it on hard and it was more difficult in the early parts with the later parts being more of a slog with very high enemy HP and no real risk. All of the characters are nearly identical (with the exception of one character than can create shields) and there is only a single sane build for any of the characters. The most bizarre thing about the combat is that there are three "special" type of attacks, all three charge from the same things and only exist to be unloaded on bosses when they reach half health, which raises the question why not having a single special attack instead of three.
Now for the plot where the game really shits the bed. As I said before, the game is like a shitty LN. The hero is Chad Thundercock, the most boring emo hero imaginable that all the girls cream their pants on, has a genius legal loli cousin, has an obligatory childhood girlfriend, has a dark and troubled past, has a grandpa that is the strongest person in the world, and can kick ass despite not training in several years. It's blindingly obvious he is a Gary Stu. But then every party member is a sue, every one of them is insanely capable and/or connected to extremely powerful people. This makes for an extremely boring party that is just not interesting because they aren't real people, just perfect demi-gods that fit a cookie cutter anime trope list and exist to suck the hero's cock. Contast that with Persona games that allows the party characters have faults and be fuck ups. On a tangent, that's also the reason I can't like Trails of Cold steel series (at least the first two games I played) the characters are all too perfect and capable with the leading character being the worse (though at least the ending of the second game salvaged that a little).
The plot itself is a monster of the week, where there are Madoka-esque parallel dimensions that suck people up and the heroes go to save them. The conflicts in the chapters are saturday cartoon levels of maturity and the heroes have no real place to grow and mature (if anything the opposite, but I'll get to that). The game backstory talks about cookie cutter secret organizations that want to deal with the parallel dimensions but not only nothing ever happens in that regard, there is a character that does what his organization is supposed to do and is treated as a villain for it. The final chapters has the regular japanese swooning on how the JSDF are awesome (before letting the children do the fighting, in one of the worst written moment I've seen in a JRPG). The final chapter has an extremely obvious twist that never actually comes into effect in the plot despite being a massive deal that could easiely be incorporated. In general, the last chapter feels like the writers wanted to do the Dark Sakura plot from Fate and didn't understand its point at all.
Then there's the "true" ending and oh boy it's bad. If the normal ending was decent and at least had an imaginary character growth for the hero, the true ending shits all that by letting the hero have his cake and eat it. Because there can be no negative consequences when it inconveniences Chad Thundercock and his harem, literal god fixes the plot because reasons.
Finally other points I want to criticize. First, why does Falcom constantly do panning shots? It's in every scene in their game and it's boring as hell. By the end I just hold the fast forward option just to skip the literal hours of panning. Second, Falcom loves the trope of having side characters helping the heroes in the climax, but it just raises the question of why nobodies are able to fight eldtrich horrors and why the super badasses don't just solve the problem on their own if they are so powerful they can one shot bosses. In Tokyo Xanadu the amount of side characters in the climax is near parody level. Finally, Falcom has a weird morality where everyone can be redeemed. It's not necessarily wrong but some people should be in jail after nearly killing others either purposely or not. Of course nothing comes close to a character in Trails of Cold Steel that causes a civil war that likely killed at least tens of thousands of people, only for him to be accepted as a good person despite his reasoning being that people were mean to his grandpa.
tl;dr Tokyo Xanadu is bad.
