- Joined
- Sep 8, 2015
Oh, you should have seen the SWTOR threads on /v/ back in the day. It was glorious. For weeks, you would not even go a couple of hours before something new and amazing happened.
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Oh, you should have seen the SWTOR threads on /v/ back in the day. It was glorious. For weeks, you would not even go a couple of hours before something new and amazing happened.
6 goddamned years and the game STIL gives me new pleasure. I never heard about the "Respawn in the combat zone by the /stuck command" glitch.
In what may very well be the most bizarre and unsettling twist in the ongoing saga that is Fallout 76, players reported Wednesday that they inadvertently gained access to the support tickets of fellow Fallout 76 players.
Not only did other gamers gain access to these tickets, they were able to see personal information such as addresses, phone numbers and credit card information.
It gets weirder, of course---I'm not sure it could get any worse---because not only could players see this information, they could actually edit and resolve support tickets themselves, giving them all sorts of power over the fates of their fellow Fallout 76 players. Many of these tickets were apparently related to the canvas bag kerfuffle surrounding the $200 Power Armor Edition of the game---a controversy that feels quaint compared to what just happened today.
This is, to put it mildly, beyond shocking and a massive invasion of privacy. The implications of this security breach could haunt Bethesda well into the future---certainly more than the usual Bethesda glitch. While the issue appears to have been resolved, it's more than a little unsettling to think that anyone with bad intentions could have grabbed up loads of personal information from Fallout 76 players. What they do with that information is best left unspoken. Suffice to say, if you submitted a support ticket to Bethesda, be vigilant.
Writing on the Fallout 76 subreddit, user u/Jessiepie revealed what was going on, though other players quickly discovered that they, too, could see and edit other support tickets:
Hi guys! First time Reddit poster here. I am a gleeful vault dweller as yourselves and as of this moment I am receiving every single one of your support tickets on my Bethesda account. Mostly it's your receipts for you power armor set requesting a new bag. These receipts contain all your info. Your email and home address and the card you used to buy this extremely glitched game. I can see the problems you are having with the game, yes I'm having them too. And I know a few of you want a refund that Bethesda has said can't happen. I can update your ticket for you, if you'd like. And close it! How fun is that? Please rest assure I have no desire to stalk you or mess with your Fallout 76 experience. I just wanted to let y'all know that this is happening atm. Anyway, I gave Bethesda a heads up via the Twitter. So we will see. I wouldn't want to be the person having to respond to all of you. Currently there's 8 pages of canvas bag requests, tickets and "fix or refund me" demands. Is there anyone enjoying the game like me? Oh well! See you in Appalachia. Be nice to each other. I love you!
On the Bethesda forums, a user opened a thread with this:
Beware with what information you put in your tickets, cause they are basically public !
I went on the support website today, to update a ticket of mine, and surprisingly (or not...) I ended up being able to see all sorts of tickets, with people putting their personnal informations in them, like receipt screenshots, names, addresses and so on. I'm assuming this is a bug in the website, because I don't see for what reason Bethesda would make tickets public.
I'm not going to paste screenshots of what I have access to for the privacy of people, but I can see receipts of people from all over the world, and if I can, other people probably can too.
It seems like the code of the web site sucks as much as the one of the game.
Please wake up Bethesda, this is becoming really serious here. You might wanna fire all your disabled coders ASAP, for the good of the players and the Fallout series, thanks.
Both posts initially included screenshots as proof but those were, understandably, taken down to protect private information. And while Bethesda has told customers that the issue has been resolved, there has been no other communication assuring customers of the security of their private information. Bethesda even locked the threads on their own support site, shutting down discussion (though discussion continues on reddit, Twitter and elsewhere.)
This is, if you hadn't gathered yet, a very big deal. It's a much bigger deal than the nylon "bag-gate" controversy. It's honestly a bigger deal than Fallout 76 not being very good. Somehow Bethesda allowed anyone with a computer, an internet connection and a Bethesda account to have access to hundreds of other players' support tickets and private information as well as the ability to edit and close those tickets. I can't even.
Hopefully we get a more detailed statement from the publisher soon. I've reached out to Bethesda for comment and will update this post when we learn more.
Good grief.
Oh this just gets better...
https://www.forbes.com/sites/erikka...mation-for-all-the-world-to-see/#38e75e5778d6
Wouldn't this be a breach of EU's new GDPR laws as well?
Because if it is, they are in some serious shit.
Kotaku is bringing us news we want to read so why deny them clicks?
Sometimes it's for the best. Like putting down your dog.I never seen a company implode like this, it would be amazing if I didn't like TES and Fallout.
It's been heading this way a long time, it's just for some reason no one noticed.It's kind of stunning that Bethesderp managed to implode to Konami and Bioware levels in less than two years.
They're almost at the point of no return where they'll never get their fans and goodwill back. Greed, not even once.
The first 2 minutes even..Watch the first 10 minutes and you'll get a good idea where Bethesda's real priorities lie. It's no wonder this game is horse shit.
Watch the first 10 minutes and you'll get a good idea where Bethesda's real priorities lie. It's no wonder this game is horse shit.
"We try to brake things and fix things that where broken."![]()
Gee Todd, I dont know. You look like your shit is getting fucked up"Everything is just fine here people. Nothing to see here. Just sit back and wait for those delicious patches and expansion packs. Plus our gay wedding update to show we are good allies. In the meantime just keep sending us more money and copies of your birth certificates."
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Wait.. I'm gonna have to that everytime I startup this game?
"Don't be silly. On behalf of Todd Howard, I can safely say we are just fine! Now quit being a nerd and buy our shit! It's what the cool kids are doing! Ain't that right,Gee Todd, I dont know. You look like your shit is getting fucked up