Culture Gen Z struggling to use “old” office equipment like copy machines, printers, and scanners


Gen Zers like myself are finally entering the workforce. And while we’ve all quickly adapted to the office’s specific brand of oat milk, and the best bike route, what our generation of chronically-online, social media-savvy employees weren’t accounting for, is all of the ghastly and archaic technology left over from the 90s and early 00s.

I’m of course talking about machines like the daunting and imposing photocopier, or the printer that sits neglected, making whirring noises as though it’s threatening to explode every time someone reaches for the ‘on’ button.

Moving away from the safety and comfort of a Google Docs link or an AirDrop is a genuinely scary step to take when approaching your new office job. And apparently, this is a genuine symptom of a generation that has been praised as ‘tech-savvy’ and ‘digitally native’ their whole lives. Sure, content creators like Corporate Natalie help the transition, but it’s not always a smooth ride.


Garrett Bemiller, a 25-year-old New Yorker who works as a publicist, told The Guardian that “things like scanners and copy machines are complicated,” and shared that the first time he had to copy something in the office, he found himself having to reattempt several times. Luckily, veteran office workers quickly came to his aid.

Sarah Dexter, associate professor of education at the University of Virginia, told the publication that “there is a myth that kids were born into an information age, and that this all comes intuitively to them.” In reality, we’re not the all-knowing tech gods that so many millennials and gen Xers expect us to be—we still need to be taught how to use things.

The main difference is that we were brought up in an age of extreme user-friendly tech. There is a certain degree of intuitiveness that comes from being so familiar with the internet and apps, but this doesn’t always translate to a long stagnant office culture dynamic—one that seems to so often be living in the past.

Desktop computing is far less instinctive than the mobile, social world that gen Zers roam. It’s true that loud office computers and dense file systems are daunting for the information age.

This one is somewhat embarrassing, but a lot of us don’t seem to understand buttons either. You can’t swipe this computer screen open, as one Reddit user had to make evidently clear with the implementation of a sticker to point out the ‘on’ switch on-screen:

2023-03-09 21.05.08 screenshot-media.com 3eea0b50c59a.jpg

The struggle to adapt to the office environment was given a name by tech giant HP in a survey from November 2022. Dubbed ‘Tech Shame’ by the company, the research found that young people were far more likely to experience embarrassment over tech illiteracy or even a dodgy Wi-Fi connection than their more mature peers.

Debbie Irish, HP’s head of human resources in the UK and Ireland told WorkLife that the amount of shame younger colleagues experience may be a result of things like a lack of disposable income to afford better hardware and internet, versus older more seasoned employees, who are more likely to have higher wages. This divide between the old and the new may be why quiet quitting was such a prevalent trend in 2022.

Hybrid working is part of the problem, and needless to say, our time out of the office as a result of the global pandemic (remember that?) have made office tech seem even more alien to us.

Accessibility is taken for granted today thanks to the apps we find ourselves trapped in. Max Simon, corporate life content creator, told The Guardian that “it takes five seconds to learn how to use TikTok, you don’t need an instruction book, like you would with a printer.”

There is a clear divide between our paperless tech literacy and the physical machines we may encounter in our office jobs. We’ve been made shy because of the emphasis that is placed on us as tech-savvy, when in reality, we just know how to use google to solve our problems. It won’t be long before AI has us all out of the door anyway.
 
Going to be totally fair here: I don't think I've ever had a pleasant experience with a printer, copier, or a scanner. I don't even have one at my place, because I don't really fuck with paper copies at all. Hell, I tried to print a form for the DMV at work a month or so ago, and this was the first time I ever used the printers at the office. There were two different programs for printing, and the documentation was not very clear on which one was correct. I had to wait an hour to be approved for the first one I selected, only to find out that was intended only for satellite offices.
I was always asked to help people out with their computer problems as a teenager, and I swiftly learned that printers are never worth it, they always fucking suck.
The monitor, however, is inexcusable. I don't even blame zoomers for that one entirely, I blame the people who should have been teaching them actual tech literacy, rather than just assuming an iPad or smart phone was "good enough" because that's supposed to be "the future" or whatever.
 
a generation that has been praised as ‘tech-savvy’ and ‘digitally native’ their whole lives.

Yeah. On smartphones and one touch apps. Let's see their asses figure out a command line. Everything's been easy modo for awhile now and the Zoomers are just Boomers when it comes to computers.

In reality, we’re not the all-knowing tech gods that so many millennials and gen Xers expect us to be—we still need to be taught how to use things.

I think my gen is smarter than your gen when it comes to tech, my sweet summer child. We actually had to learn how to use these devices and troubleshoot them at home.

Gen X: My printer isn't working but mom's on the phone. So I can't connect to the internet or call the company to get help. Guess I better fiddle with it until it starts printing again. I might actually learn something.

Zoomers: How do I check my Instagram on this fax machine?

The struggle to adapt to the office environment was given a name by tech giant HP in a survey from November 2022. Dubbed ‘Tech Shame’ by the company, the research found that young people were far more likely to experience embarrassment over tech illiteracy or even a dodgy Wi-Fi connection than their more mature peers.

This is what happens when you grow up a phonefag. Offices are never going to be a bunch of tiny touch screens. On one hand I think it's hilarious that they are finding out how computer illiterate they really are compared to Millennials and Gen X. But on the other, do you really want your IT guy to be some Zoomer who can't even find the power button? Because that's where we're headed.
 
I'm not a smart person, but I figured out the printer and the scanner pretty easily.

Fax machines, not so much, but then again, I have very little non mobile phone experience at all, so that's the harder part on it.

A scanner is really not something complex. You turn it on. Put paper on it. Hit scan button. Magic happens. Praise the Omnissiah. Printer you just need to be shown how that type needs to have its ink refilled and that's it.

Not that crawling into a printer's guts to get the paper stuck in is fun, but its no rocket science.
 
This is the exact reason why I hate smart phones. Even with all that, they still feel slow and clunky. Desktop>laptop>>>>>>>>>>handheld.
Smartphones are really dumb gadgets. I don't even need to say that the many things you can configure on a PC, it's barely impossible to do with your phone. Desktops and even laptops are work tools, but smartphones are just entertainment centers for kids. The people who actually use them for work are a small number and very specific.

In my experience, zoomers are worse than boomers when approaching technology they aren’t familiar with. Boomers will at least try, zoomers will whine that trying gives them anxiety. Fortunately not too many people use the fax machine these days. I’ve had zoomers complain that scanning documents gives them anxiety though. Most of the time the problem can be solved by just slowing down and seeing what the options are on the screen. They’re too used to apps providing them an optimized experience versus being given options, which may mean they pick the wrong one, which triggers them versus just trying again until you figure out the right settings.

I hate how so many young people think "it gives me anxiety" is an excuse.

It's just anxiety. Fucking deal with it, you weak motherfucker.

You know what will give you anxiety? Looking for a new job.
Is it even anxiety? It's more likely they are just mistaking common normal frustration with anxiety because they're hypochondriacs. If they have anxiety for real because they are unable to make a printing machine work, that's a different issue.
 
This is only tangentially related, but I downloaded an ap that lets you dial your iPhone like an old rotary phone. Then I asked all of my zoomer nieces and nephews to dial a number for me. They just say there confused looking at the phone hitting and swiping numbers to try and make it work.

Another funny story is when I was in my older model car that has manual crank windows. My nephew was in the car with me and I needed him to roll the passenger window down. He kept hitting the power lock button repeatedly and then looked at me confused and asked me why it wasn’t working. He had never rolled a window down without pressing a button before. I got a good laugh out of that one.
 
I remember at a previous job, none of the fax machines on my floor actually worked. The one fax I had to send in my year of working there, I had to go the director's suite to find one that was actually connected to a line.

When these things are outdated and little used any more, they tend to fall in to disrepair.
 
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This is only tangentially related, but I downloaded an ap that lets you dial your iPhone like an old rotary phone. Then I asked all of my zoomer nieces and nephews to dial a number for me. They just say there confused looking at the phone hitting and swiping numbers to try and make it work.

Another funny story is when I was in my older model car that has manual crank windows. My nephew was in the car with me and I needed him to roll the passenger window down. He kept hitting the power lock button repeatedly and then looked at me confused and asked me why it wasn’t working. He had never rolled a window down without pressing a button before. I got a good laugh out of that one.

Isn't sweeping a wheel icon how that work on a screen? Like making circles with your finger? I mostly just used the touchpad type old phones when I did, but I am sure a rotary phone needed... a rotating wheel.
 
Zoomers are mainly tech dependent, not tech savvy. Even more amazing is the internet that they use at all times could probably give them the answers, but a lot of them won't just look it up. Then again, knowing how bad in my experience Gen Z are at describing things, probably would struggle to put it in words.
 
Debbie Irish, HP’s head of human resources in the UK and Ireland told WorkLife that the amount of shame younger colleagues experience may be a result of things like a lack of disposable income to afford better hardware and internet, versus older more seasoned employees, who are more likely to have higher wages. This divide between the old and the new may be why quiet quitting was such a prevalent trend in 2022.
:story:
this bitch actually thinks that 50yo boomers are spending more money on a cracked gaming setup than zoomers.
are all HR niggers braindead?
 
No surprise here. Raised exclusively with touch screen. And thus never had to go through with using a PC for most of their lives as well as dealing with woke programming. A true recipe for failure.

This exemplifies dealing with Zoomers:


Mind you, Zoomers also have a really faggy, passive-aggressive way of responding to being told they're doing a bad job. "Why are you being so ruuuuude?" You can almost hear the undertone of "Moooom, the man is hurting my feeeeelings...."
At this rate, you are gonna wish you hired 3rd worlders or anyone burnt out by the system.
 
I’ve noticed this with PCs because a lot of younger people are just use to android or iOS. Outside of that a lot of them get lost, especially since phone operating systems are quite intuitive and user friendly.
I hate my generation, I hate my generation, I hate my generation, I hate my generation, I hate my generation, I hate my generation.
Me too bro. Me too bro.
 
There was an article a while ago about how newer students didn't know how fucking file systems work. Probably shared on here, too:


Feels like shit like this should be mandatory teaching, similar to how cursive handwriting was one of those things that was taught in schools. There was another article I came across that just stupified me:


Yeah, this is where I start turning into a boomer. I got it. Thanks.
 
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