McDonald’s has closed its U.S. offices through Wednesday and told its corporate staff to work remotely as it prepares to announce a round of layoffs. In a memo to workers posted on the website TheLayoff.com, the Chicago-based burger giant said it wanted to “ensure the comfort and confidentiality...
apnews.com
MickyD's to close down their US offices
briefly right before a layoff.
It's their own fault for forgetting what fast food should be; customer in, customer out, as quick as possible while offering food that is good quality but cheap to make.
Last year I went to Mcdonalds and went inside to order. There were touchscreens I had to use to fill my order out, to take a ticket to the counter to pay for the order, then stand and wait for that order. During the wait, i saw walk-ins (like me) drive-thru, park-and-order (on the app) online delivery orders through Ubereats and Deliveroo.
The 'order ready' screen was a mess, there were twice as many workers behind the counter as I have ever seen and yet the drive-thru queue was massive and the ubereats drivers were stood around in droves.
Mcdonalds allowed its customers to order in so many different ways that it has become a mess for them. There should be 3 and only 3 ways to buy food;
1) Walk-in. No touch screens or tech to slow things down, just normal wagies behind the counter.
2) Drive-thru. Drive up to the microphone, place your order, buy it, receive drive away
3) Online orders. Sit your arse at home and allow immigrants to somehow earn a decent living from delivering your food.
Lean the cook area, use data to predict who buys what when where (Most orders are repeat orders). Have a 'usual' button for the online orders. Ditch the tech, the QR codes, the app (except for online orders). Close down most stores to save on overheads like electricity (Who needs 3 mcdonalds in a square mile range?) and use the money saved to buy better quality ingredients.
On the ingredients front, Mcdonalds should structure their menu to be based around base ingredients. Have 10 or so ingredients and standardise that shit. A chicken strip wrap should not use a different strip to the chicken strip burger and stop all of this nonsense around 'world flavours of the month', or whatever it's called.
Mcdonalds have increased the number of staff while offering worse food at a higher price with a longer wait., all while driving customers away under the guise of better customer service.
Whoever is in charge needs sacking because a spergpost on an 'alt-right' (lol) forum has done more than they have.
