Karen, I understand you, I really, really do.
I really understand how shit it is that your credit card was stolen and the company I work for is giving you the runaround because guess what - it's really not safe to process refunds to something else than PayPal or a credit card (original of which was stolen).
I do understand.
That doesn't give you an excuse to unleash a 15 minute torrent of complaints, where I can barely put my word in edgeways, telling me how you're a "frontline worker", how this and this and this and this is shameful and bad and how you're tired and how you're frustrated and how you never are going to recommend our company ever again.
The funniest thing is how you kept repeating that Canada isn't a third-world country, that you don't have to jump hoops to get a 100 CAD refund and how you worked in customer support and there's this thing "above and beyond".
No, people who worked in customer support are never this complaining to their fellow brethren. They know how sucky it is to work there sometimes. The fact that you displaced your frustration on me, a schmuck who has never even seen the dime of your money is reprehensible and entitled. The fact that you've complained for 15 minutes straight won't make your money come back faster. I'll just need some time to recharge because this is draining.
