🐱 Man Shouts at Publix Cashier For Not Enforcing Express Line Item Limits

https://www.dailydot.com/irl/publix-customer-express-line-item-limit/

https://archive.ph/iRDBs

Two viral videos of a grocery store customer vehemently insisting grocery store employees enforce policies limiting the number of items in an express checkout line have garnered more than 700,000 views online.

The videos, posted by @tallnall, show an older caucasian man arguing with an employee, while the TikToker filmed the interaction in a Publix grocery store.

What started as an a loud complaint from the customer turned into an argument with the Publix cashier, who suggested he go to another checkout on his next visit if he had a problem with cashiers serving customers with more than 10 items in the express lane.

In the first video, the customer shouts, “10 or fewer,” repeatedly while waiting in line.

The second clip shows him checking out, still arguing with the employee. “If you don’t like it you don’t have to come through my line, either,” the cashier urges.

Another employee asks what the problem is, and the cashier explains the man’s issue. “They had like 50 items, it says ten,” the customer says, pointing to the sign on the express checkout station.

Some commenters sided with the man who raised the complaint, writing that the other customer should have respected the limit, or that the Publix employee should have better enforced it.

“He should be chewing out the customer that brought way more items,” one commenter wrote. “Cashiers don’t have the authority to turn away customers. Jeesh.”

“If it say 10 or fewer and you have at least 20 they should be told to go to another line or take the sign down,” another commenter wrote.

“I’m on the customer side they shouldn’t have a sign that says it and the employee getting smart I prefer self check out now,” a third said.

Others supported the cashier and person filming who told the man he was in the wrong, or remarked on the way the man spoke to the cashier.

“I work at Walmart and we can’t refuse any customer in express lane,” one commenter wrote. “But love how you stood up to him!”

“Some of y’all really think customer service workers are supposed to just sit there and take bad treatment with a smile cause it’s ‘our job,'” another commenter wrote.

“I’ve cashiered and I’m sick of people treating people like a machine,” a commenter wrote. “That man disrespecting the person helping him.”

The Daily Dot has reached out to @tallnall via comment on the video.

 

[Clockwork_PurBle]

I use self checkout 90% of the time if a store has it. Of course, I rarely ever have more than 10 items or several large ones.

Also, if you leave your shopping cart in random parking lot places instead of taking it back or putting it in one of the many corrals, you're a retard. I hate it when there's a good parking place no one can use because a mouth breather left a cart there.

 

[Iron Jaguar]

Probably a spic who couldn't read the sign, and anyone who says anything is met with blankfaced Qué?

Nah, it would have been a nigger, who could read but rules are for White people.

And what's up with dumbasses saying the cashier isn't at fault? - Nigger cashier lets his nigger homie break the rules because niggers. Hell, even if they were all Whites, they'd still be shitbags.
I agree that there needs to be a little wiggle room, like 3 or 4 items, but the person who knowingly takes a whole trolley full of, I assume grape drank and fried chicken, through a fast lane is a piece of garbage and the cashier who doesn't tell them to GTFO is just as bad. It IS the cashier's job to enforce store rules.
But, again, rules are for Whitey.

 

[PaulBearer]

I'm finding it really hard to give a shit about this either way, who fucking cares?

 

[mario if smoke weed]

Sperging out about express lanes is the hill this dude wants to die on?

Save your energy for the real issues, dude.

 

[Wormy]

I'm finding it really hard to give a shit about this either way, who fucking cares?

Empathy. Most of us know how shit it is to have some jackoff screaming about this kind of thing at you while you're trying to work for your paltry wages in a job that's already societally shit on.

 

[Clotso Coof]

About 15 years ago, I saw a cashier refuse to check out someone who had maybe three times the allowed items in an express lane.

The cashier calmly pointed to the full-service lanes behind him, while telling the customer he "couldn't help" them because of the limit. He was polite, but immovable like a rock cliff.

The woman looked quietly embarassed, but moved away without suing anyone. No one recorded. No one screamed about bigotry. Zero shots fired (literal or figurative).

That was it, Lads! That was peak America. Sorry you missed it.

 

[Screw Danlon]

I’ve miscounted before and been one or two items over the limit. Sometimes, I’ll even apologize to the people behind me in a polite, if light-hearted way “whoops, sorry, I miscounted my 12.”. But if I realize I’m over that, or if someone behind me clearly is is in a rush, I yield to them.

likewise I expect the same courtesy. I hate when I’m carry say 5 2-liters of soda, and they’re starting to slip, but I manage to hop in the express lane so I can unload…. Only to find out the person in front of me has 20 items and just wants to skip their line.

 

[Iron Jaguar]

Sperging out about express lanes is the hill this dude wants to die on?

Save your energy for the real issues, dude.

Guy, it starts with the little things. Watch "Falling Down"; you may find it prophetic.

 

[Fomo Hoire]

How the fuck do you have 12.5 items?!??!

Maybe something like mix and match donuts. Literally you get 4 items but the employee rings it up as 1 with a unit price and so we say 1.5 as a compromise between the literal quantity and the effort needed to ring it up.

Or less optimistically sometimes a nigress will let her child eat the donut while shopping and then she'll just tell the cashier to ring her up for the whole donut at checkout.

 

[thyme's up]

I got salty and my friend actually was like, "I'm going home" cause I was raising a stink about it. No, dude, I could NOT get away with a speaker blasting Pantera, and yes let's go home because I hear that damn noise they call music all the time anyway and at least I can close the windows at home.

Did you yell at them to get off your lawn, too?
I agree they were rude I just couldn't resist.
Eons ago when I was a cashier I had a love/hate relationship with the express lane. There were always those rules for thee not for me people going through the line and we had to check them out regardless. But the time went by faster, so there's that.

 

[Celebrate Nite]

Yet another complete non-event that people are only talking about because everyone now carries a camera on them at all times and we now live in a societal panopticon

Not only do we have big brother but we have little snitches, which may be even worse because they use these moments to get clicks/views for popularity.

 

[Caesare]

This man's my hero. I've always wanted to do this in the express lane but never had the nerve. I'd rather yell at the person with all the shit rather than the employee though, it's not their fault. Why can't faggots follow the rules?

About 15 years ago, I saw a cashier refuse to check out someone who had maybe three times the allowed items in an express lane.

The cashier calmly pointed to the full-service lanes behind him, while telling the customer he "couldn't help" them because of the limit. He was polite, but immovable like a rock cliff.

The woman looked quietly embarassed, but moved away without suing anyone. No one recorded. No one screamed about bigoty. Zero shots fired (literal or figurative).

That was it, Lads! That was peak America. Sorry you missed it.

I love it! There has to be rules. Wtf is so hard about that for numbskulls to understand?

 

[Jar-Jar Fanboy]

I've never once seen anybody with an excessive amount of items go through the express lane. Maybe like, 1 or 2 over the "limit," but who cares? If I saw a dude with 50 things in that lane, I'd just go to another lane, or use self-checkout. This guy's blowing up over the mildest inconvenience, and some "journalist," desperate for clicks wrote an article about it, and here we are

 

[Caesare]

I've never once seen anybody with an excessive amount of items go through the express lane. Maybe like, 1 or 2 over the "limit," but who cares? If I saw a dude with 50 things in that lane, I'd just go to another lane, or use self-checkout. This guy's blowing up over the mildest inconvenience, and some "journalist," desperate for clicks wrote an article about it, and here we are

I understand what you're saying about just not making a big deal about it and moving to another line. I especially agree about the desperate faggot who wrote an article about it and the hateful rat faggot who filmed it, but I sympathize with this man. I can see how someone could blow up one day over something simple like this. I've been there.

It's the situation where, you worked all day but you need to get a few things from the grocery store so you stop on the way home. You're tired, you had a long day, you just want to get your stuff real quick, and go home and relax for the few hours you have before bedtime and having to get up at 4am to go back to work to do it all over again.

Of course, since it's right after work when you stop at the grocery, it's prime time for shopping and everyone is there doing the same thing that you're doing, only some of them may be doing a lot of shopping rather than picking up 6 things like you are.

So you get your stuff, all the lines are open because it's a busy, crowded store, and all the lines are long with people buying baskets full of groceries. So when you go to the express line to use it as it's meant to be used, 15 items or less, and there are one or more assholes with 50 items in that line, it's infuriating. You just wanna get your shit and GTFO so you can go home and relax for awhile, but these fuckface faggots can't obey simple rules. There has to be rules. I'm not talking about 3 or 4 over the limit, that's not as enraging because it doesn't take long to deal with, but it's still aggravating because there has to be a line drawn somewhere and these faggots think they're being slick by getting a few extra things in.

I've never yelled in anyone's face about it, but I have made loud comments to the people in line next to me about the rule breaker, "Look at this fucking jerk! He's got 50 things and it says 15 OR LESS!" I've gotten shitty looks over it before, but no aggressive escalation or anything.

I'll probably end up dead or in prison over a simple altercation like this one day. I could see snapping over it sometime in the future. If I ever stop posting suddenly, check the news for supermarket stabbings over expresslane checkout arguments that got out of hand.

 

[Jason Wynn]

Just echoing what others have said, boomer here acted like a total faggot over it but I can’t blame him for being frustrated. I’ve been there, just wanna grab a couple things before or after work and you always seem to get some jackoff trying to get their entire week’s shopping through the express lane. Or you get some attention starved retard talking the cashier’s ear off while the line behind them gets bigger and bigger. Or some welfare queen and her brood of autistic hellspawn start arguing with the cashier over something minor. Or some decrepit old fart standing there buying and playing scratch off lottery tickets without moving the fuck out of the way.

From a former retail slave, people really do turn into sub-50 IQ niggers the second they enter the store.

 

[mario if smoke weed]

Guy, it starts with the little things. Watch "Falling Down"; you may find it prophetic.

Already watched D-FENS, felt bad for the dude. Honestly believe it's one of the most important movies ever made these days.

 

[Tom Myers]

I've had Publix "10 or less" cashiers wave me through before with way more items.

You're a dumbass to yell at Publix cashiers. They're good kids/adults.

 

[veri]

i don’t like service workers being mistreated but i can kinda see where this guy is coming from.

i use self checkout a lot and have maybe 10 items at most and i can’t count the amount of times people bring an entire cart of food to self checkout and take fucking forever to scan all of it.

even worse are the people who try to check out alcohol despite there being a huge sign that says you can’t buy alcohol/tobacco at a self check lane so you have these mouthbreathing retards just lingering next to whatever poor employee that already has shit they have to do and wait for them to take the alcohol out of their purchase and ring them up separately.

there is no reason for someone with a whole week of groceries to be taking their slow ass to the self checkout lane. yeah there’s lines at the other check lanes but that’s the reason there’s express lanes so the person with 5 items isn’t stuck in a line of people with full carts.

if you don’t want to wait then get pickup then at least the people picking your groceries for you don’t take up the entire aisle and block foot traffic so you can ponder at the wall of condiments to find which fucking brand of mayonnaise you want

 

[Caesare]

Guy, it starts with the little things. Watch "Falling Down"; you may find it prophetic

That's gonna be me one day, I know it. I may not have a flattop but I do have a very short, very severe haircut.

Or some decrepit old fart standing there buying and playing scratch off lottery tickets without moving the fuck out of the way.

Not a grocery store thing, but a gas station thing that's annoying, is when some old nigger has a handful of powerball tickets and he gives them to the clerk behind the counter to scan each one to see if he won anything. Can't you do that yourself? There's a way to check if you won anything without having to get them scanned, right? Idk, I just know it's aggravating because they usually have 20 tickets they wanna get checked at once.

even worse are the people who try to check out alcohol despite there being a huge sign that says you can’t buy alcohol/tobacco at a self check lane s

You can buy alcohol at the self checkout line at the grocery store and Walmart though, that's why they have that employee standing there. Not just to help out with someone having problems using the checkout, but so they can put their little code in on the computer that tells it they checked you and you're good to go. Usually, if someone has a case of beer or a bottle of something, they look out for that and come over to them for that very reason.

 

[Otterly]

How the fuck do you have 12.5 items?!??!

You’ve eaten half of it in the checkout line?
(Now that really is a litmus test.)