I was actually hoping these would take off. If only 'cause McDonalds coffee is surprisingly decent/strong (I believe McDonalds uses the Tim Horton's coffee supplier?) and it'd be nice for a place that exists where Mcdonalds coffee could be ordered quickly.
McDonald's concepts never really take off. CosMc's joins a list of other failed prototypes, ventures, and concepts, including (but not limited to) Leaps & Bounds, McSnack, McDonald's Express, Golden Arches Cafe, Mac's Cafe, and a few others.
The reason I don't go to Mcdonalds (aside from their food is gross, overpriced, & there's
way better fast food options elsewhere) is that whenever I do unfortunately step foot in one, they're terribly understaffed and it takes like, 15+ minutes to get my Mcnuggets (...I don't eat their burgers. Since the burger meat is rubbery & they always have wet buns

). Mickey D's has gotten real uppity lately - like it actually thinks its reconstituted pink slime that just barely meats the legal definition of chicken, is worthy of being
waited for? Oh no no no
no - that is
not how their business model is meant to work. Customer gives McDonalds approximately 5 dollars, McDonalds quickly hands customer meal of approximately edible food. Nothing more, nothing less.
If things are made properly, there's not much to wait on. The problem is that there's a lot of restaurants that are now outsourced to huge regional franchisees that do little oversight and dictate top-down policy. This is how middle management fucks up restaurants and I've seen it happen.
1. Franchisee gets into a holding pattern with steady, profitable restaurants. The passion is gone, it's just there to make money.
2. Bean counter does calculations, finds that there's food being wasted. Producing too much, spoilage, doesn't matter. They don't investigate.
3. Incentivize managers for reducing food waste.
4. Rather than do the investigations themselves or make operational changes, managers interpret that to mean "nothing must be thrown out".
5. Ignore standards set out by the company, like how McNuggets must never be sold after 30 minutes leaving the fryer. (Who knows how long those McNuggets were taken out?)
6. Food is shit quality.
I doubt that not changing out coffee, iced tea, and McNuggets is the line being in the red or not.
...but don't the executives realize they're McDonalds? That's like trying to turn Dollar General into a luxury retailer. It's so obvious Mcdonald's business model for the past decade was planned by a bunch of out of touch Ivy League suits who never actually set foot inside a Mcdonalds before they started working for the corporation. & even than, I somewhat doubt that - or else they wouldn't be redesigning them to be so hideous and hospital-y looking.
The push for "fancier" McDonald's restaurants has been in vogue since the early-to-mid 2000s (though these crop of remodels actually looked and felt nice). The real crime is erasing all the themed McDonald's restaurants. They weren't as elaborate as some restaurants like the
Zoo McDonald's but many of the smaller ones had some sort of local touch as well.
But there is a degree of being out of touch as well. Last year there was some article on a "McDonald's Executive Chef". While there some chuckling over that fact, it wasn't the fact that there was such a thing as a "McDonald's Executive Chef", it's the fact that nothing good has come out of the division for decades. (The only permanent addition was Chicken McNuggets back in 1983). The other major food items--the Filet-o-Fish, the McFlurry, the Big Mac, the Egg McMuffin...all of those were created by franchisees. There are some references around the Internet and from books referencing one-offs and limited tests but who
knows how many restaurants were running new items over the years in hopes of becoming the next big thing.