- Joined
- Oct 28, 2018
Since the released comic is less than half the length as the previous ones, can anyone complain to Patreon in order to get their money back? I would imagine that being woefully late with delivery of a product that, in addition, does not meet the expected length/quality would open CWC to a number of disputed donations.
Nope. Patreon's TOS specifically states that they're not liable for loss of money based on failure to deliver rewards. As far as they're concerned, that's a matter between the creator and the patron.
If you lose money as a result of using Patreon, any payment to you is limited to how much you have paid us, and we don’t have to pay you if your loss is unexpected. To the extent permitted by law, we are not liable to you for any incidental, consequential or punitive damages arising out of these terms, or your use or attempted use of Patreon. To the extent permitted by law, our liability for damages is limited to the amount of money we have earned through your use of Patreon. We are specifically not liable for loss associated with failure to deliver rewards and from losses caused by conflicting contractual agreements.
If you support a creator on a monthly basis, your pledge is renewed on the 1st of every month. You'll need to delete your pledge prior to the 1st of the next month if you want to avoid the next month's charge. Since Patreon only provides the venue upon which transactions between users are made, we do not issue refunds on behalf of creators. If a patron would like to request a refund, they will need to contact the creator in order to do so. Creators can issue refunds from their Relationship Manager after looking up the patron by name. The three most recent payments will also be listed. Click refund next to the payment.
If you support a creator on a monthly basis, your pledge is renewed on the 1st of every month. You'll need to delete your pledge prior to the 1st of the next month if you want to avoid the next month's charge. Since Patreon only provides the venue upon which transactions between users are made, we do not issue refunds on behalf of creators. If a patron would like to request a refund, they will need to contact the creator in order to do so. Creators can issue refunds from their Relationship Manager after looking up the patron by name. The three most recent payments will also be listed. Click refund next to the payment.