Steam Help - please

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Linksys WRT said:
I doubt it would be a ban because that would be OSI layer 7. Connection timeouts are usually layer 3 or 4, depending on how the timeouts are happening.

This smells like a DNS problem, so try this:
Open command prompt and type nslookup store.steampowered.com to at least check that it spits an IP address back at you. We are looking for an IP that doesn't start with 192, 10, or 172.
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I fear you're right, though it doesn5 have your numbers so I suppose that's a good thing?
Frederica Bernkastel said:
Doing a great endorsement against games as a service, OP
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Yeah I see that now, I've been using steam as a kid because I've always held them to be the good guys ig, was not expecting this I hope this is just my system being funky but... is GOG any good comparative?
 

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If you are still a kid, do you know if your parents have a dns filter or firewall on your router to block games like steam?

if it is a dns issue that is specific to your computer (not your network), I suggest going into windows settings and changing your dns servers to something else. You can find an example tutorial at https://www.howtogeek.com/767564/how-to-change-dns-servers-on-windows-11/.

Yeah I see that now, I've been using steam as a kid because I've always held them to be the good guys ig, was not expecting this I hope this is just my system being funky but... is GOG any good comparative?
Click to expand...

Also, Steam/Valve are not the good guys. You do not own any of your games through steam. You can lose access to them at any time. With GOG, you can own at least some of your games and play them offline. This is also the case with itch as far as I know.

Hey, I gave it a run, but the command prompt flashes and then close
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Please make sure that you open command prompt as administrator. Then try again, sfc /scannow
 
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Death&AllHisFriends said:
I fear you're right, though it doesn5 have your numbers so I suppose that's a good thing?

Yeah I see that now, I've been using steam as a kid because I've always held them to be the good guys ig, was not expecting this I hope this is just my system being funky but... is GOG any good comparative?
Click to expand...
That looks like your problem. 198.51.100.1 is some kind of reserved IP address that isn't running a DNS server. You should try changing it so you're requesting an actual DNS server.

Try this:
Open Control Panel
Click "Network and Internet"
Click "Network and Sharing Center"
Under where it says "Access type:" there should be a line that says "Connections: WiFi" or something like that. Click the blue "WiFi" or whatever link
Click "Properties"
Double-click the line item "Internet Protocol Version 4 (TCP/IPv4)"
Under where it says "Use the following DNS server addresses:" delete 198.51.100.1 and set it to 8.8.8.8
Click OK

Then try to navigate to store.steampowered.com again and see if it works. If that doesn't work, then change it back to what it was.
 
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revenge of rebecca said:
If you are still a kid, do you know if your parents have a dns filter or firewall on your router to block games like steam?

if it is a dns issue that is specific to your computer (not your network), I suggest going into windows settings and changing your dns servers to something else. You can find an example tutorial at https://www.howtogeek.com/767564/how-to-change-dns-servers-on-windows-11/.



Also, Steam/Valve are not the good guys. You do not own any of your games through steam. You can lose access to them at any time. With GOG, you can own at least some of your games and play them offline. This is also the case with itch as far as I know.



Please make sure that you open command prompt as administrator. Then try again, sfc /scannow
Click to expand...
The scannow came up with no integrity violations, I'll follow the link you sent now. Oddly enough howtogeek is blocked as well, same for gog and itch.io.
Linksys WRT said:
That looks like your problem. 198.51.100.1 is some kind of reserved IP address that isn't running a DNS server. You should try changing it so you're requesting an actual DNS server.

Try this:
Open Control Panel
Click "Network and Internet"
Click "Network and Sharing Center"
Under where it says "Access type:" there should be a line that says "Connections: WiFi" or something like that. Click the blue "WiFi" or whatever link
Click "Properties"
Double-click the line item "Internet Protocol Version 4 (TCP/IPv4)"
Under where it says "Use the following DNS server addresses:" delete 198.51.100.1 and set it to 8.8.8.8
Click OK

Then try to navigate to store.steampowered.com again and see if it works. If that doesn't work, then change it back to what it was.
Click to expand...
The option was empty but i input the 8.8.8.8 anyhow and still no dice

Idk everything was running swimmingly prior to the day I had first posted, has this happened to people before? I cant find anything relevant on my own searches and I really cant help but feel that its beyond over at this point
 
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Death&AllHisFriends said:
still no dice
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Did you reboot after putting it in? Maybe try a reboot. Windows likes to be rebooted a lot.

I am very sure that nslookup should not be telling you that 198.51.100.1 is the DNS server you have configured. It should never be used in any real networks because it is a special IP that is reserved for documentation: https://www.whois.com/whois/198.51.100.1

Try putting 8.8.8.8 in the DNS config again, rebooting, and then running nslookup store.steampowered.com. It should say 8.8.8.8 instead of 198.51.100.1. If that is the case, then try going to store.steampowered.com in your browser.

@Gender: Xenomorph sounds right. A messed up DNS would totally prevent a game from being verified, even if it messes everything else up too.
 
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Death&AllHisFriends said:
Holy shit dude it worked thank you a million times fucking over, and thank you as well to every1 that posted but yeah it opens up now Ima save this thread for next time thank you so much you guys. Ima start using GOG as well probably for the best now
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Very nice! Glad it worked. It's DNS. It's always DNS.

I have a theory on why this would happen but I can't know for sure. See the spoiler below if you're curious, but it's a bit techincal.

herefortheactualthreads said:
tell us the solution nigga and what caused it, dont be a blueballing cliffhanger
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Basically, his DNS was messed up. The behavior is a little odd, but it looks like manually configuring a DNS server in Windows settings helped. Or maybe not.

For some reason, his nslookup is actually reporting an IPv6 address as the DNS server, which is fe80::aedf:9fff:fe0e:12be. That is a private IPv6 address which is only supposed to be used in private networks. We tried to set the DNS to 8.8.8.8 which is Google's public DNS server that uses IPv4, but nslookup isn't saying that the DNS actually came from 8.8.8.8, it's coming from fe80::aedf:9fff:fe0e:12be. So I'm not sure that configuring the DNS to 8.8.8.8 actually did anything. My new theory is that whoever is adminstrating the network was trying to configure IPv6 and screwed up their IPv4 DNS options (which I actually just did the other day, funny enough).

Basically, the router tells the clients looking for IPv4 "hey, if you need to do IPv4 DNS lookups, use 198.51.100.1," but that's a special reserved IP address that doesn't work for DNS. It would prevent ALL IPv4 DNS lookups because the system at 198.51.100.1 isn't actually running a DNS server. We manually configured Windows to use an actual DNS server for IPv4, but it appears that it's actually using IPv6 instead. More likely than not, just the reboot fixed it. That's Microsoft for you.

It's weird behavior. I think a network admin is involved, somehow.
 
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