The Horrors of the "Professional" World - Stories that will make you wonder how we exist.

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He did see their reply; I can only surmise he thought they didn't quite comprehend just how suicidally sorry he was that it happened.
I mean, telling your customers you would likely kill yourself if you lose them really sets the tone of the relationship. I would not trust a business that emotional and volatile with my money, and would quietly begin exploring my options and reassessing the relationship without saying a word.
 
He did see their reply; I can only surmise he thought they didn't quite comprehend just how suicidally sorry he was that it happened.
Those replies are frustrating and insulting because they assume an underling handling the situation isn’t enough so you need the CEO to emphasize the point.
I mean, telling your customers you would likely kill yourself if you lose them really sets the tone of the relationship. I would not trust a business that emotional and volatile with my money, and would quietly begin exploring my options and reassessing the relationship without saying a word.
You get all kinds of weird shit. Anyone who communicates with a ceo of a medium or large business on a regular basis will find out very quickly how often they act like total retards and misread situations due entirely to impulse. One who actually is calm and strategic as they claim is a rarity. Overreactions like that story are common and saying you’ll kill yourself if you lose them is pretty extreme but they’ll say all kinds of stupid shit.
 
Those replies are frustrating and insulting because they assume an underling handling the situation isn’t enough so you need the CEO to emphasize the point.
Plus he's shitting on the people who already fixed the situation, while fagging it up so much the client now probably thinks he's a histrionic mental case.
 
As mentioned previously in this thread I make keys for cars when someone loses them, I also repair repair damage done by attempted thefts and do all kinds general locksmithing work for vehicles.

About a week ago I get a call from a Mexican guy, shit English, I can barely understand him enough to get the address right. It's a 2010 Toyota Camry and he lost his keys to the car, only when I get there I find out he attempted to open car himself doing about $300-$500 damage to the paint on the door jamb. I look inside the car and see it gets much worse, he yanked all 8 wires out of the plug that plugs into the ignition switch, he did this in an attempt to hotwire the car. Only problem is it's impossible to hotwire most modern cars made after 1998, as they have a transponder in the key, without sensing this transponder the car will never start. But the biggest problem is, with a broken ignition switch I cannot program the key so it will start the car.
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I use google translate to explain to him I can make him a key but, because the car has been damaged I cannot make a key that will start the vehicle, he can use it to unlock the steering and transmission to assist in towing the car to a repair shop but it will not start the car. He agrees and I take payment, 10 minutes later I give him the key and show him how it works in the door and turns in the ignition.
Two days later he texts me, telling me the ignition is fixed and I need to come back to program the key and finish the job, he phrases this in a very rude and demanding way but, I figure its just bad English and set an appointment with him. I arrive on site and the ignition wiring is still broken, it doesn't even look like someone had attempted to repair it. I use google translate to again explain to him if the car is broken, I cannot make him a key, they key will never take programming hence, the car will never start. In broken english he complains to me that a mechanic wanted $2000 to repair the wiring he destroyed, I give him the "I'm sorry but, yeah that's what you did" look, as I nod my head. He says he doesn't have the $2,000 and I tell him for the 3rd time I cannot help him unless the ignition is fixed. He seems to understand what I'm saying and he asks me if I can fix it, I tell him I'm a locksmith not a mechanic, he insists I must be able to fix it. I take another look at the ignition, I figure if I get the EXACT same cable from a junkyard or online all I'd have to do is match up the colors of the wires. I go online later that night and find a used wiring harness and text him I can fix it for $500. Two days later I get a text form him he doesn't have the $500 but the ignition is fixed and I need to come over right-the-fuck-now and fix his key. I set an appointment and when I show up he's taped some wires back together but, when you turn the key the dash-lights don't even come on, I test the battery and its weak but it has charge. I turn the key all the way to the crank position expecting to hear the starter engage and nothing. key programmed or not the dash is supposed to come on and the starter is supposed to attempt to start the vehicle.
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Again I explain to him he never fixed the igntion, nothing responds to turning the key. I think he gets it and I leave. about 5 days later I get a call from his cell, only it's a girl sounds like shes early 20's second generation Mexican accent but understands English good enough. Shes translating for Mr Camry, same story as last time" the car is fixed and you better get the fuck over here right now" tone. I ask her if the dash lights up and she says yes, I ask her if the engine cranks over when the key is turned to crank position, there's a hesitation and lot of muffled talk in Spanish I can't understand. She asks me when I can come over and finish the job, I repeat the question: "does the car attempt to start when you turn the key all the way?" silence and more spanish back and forth. "umm...yes?" she says. I ask her if shes behind the wheel right now and she says yes, I ask her to crank the engine over so I can hear it. Another long pause and even more back and forth muffled conversation, Mr camry sounds pissed. "he says you need to come finish the job right now" I explain to her I've spent a lot of gasoline and if it isn't fixed I'm not spending more. Through his translator Mr Camry accuses me of selling him a key without a chip, to me its the same thing as calling me a liar, I hang up the phone and block the number. He paid me in cash so I have no credit card bullshit to worry about. I take my job very seriously, I take a lot of pride in my work but, if you are going to destroy your car and make it my problem and then call me a liar? Get fucked.
 
You need to carry pamphlets explaining how the ignition immobilizer works, and how much damage attempting to use a screwdriver or hotwiring will do, and what is involved in fixing the damage. Translated into Spanish, Mandarin, and Ebonics. With pictures and 2nd grade reading level wording. Maybe get a copy of the xkcd Thing Explainer to figure out how to word things.
 
You need to carry pamphlets explaining how the ignition immobilizer works, and how much damage attempting to use a screwdriver or hotwiring will do, and what is involved in fixing the damage. Translated into Spanish, Mandarin, and Ebonics. With pictures and 2nd grade reading level wording. Maybe get a copy of the xkcd Thing Explainer to figure out how to word things.
The trouble is if you make something idiot proof they'll just make bigger idiots.
 
You need to carry pamphlets explaining how the ignition immobilizer works, and how much damage attempting to use a screwdriver or hotwiring will do, and what is involved in fixing the damage. Translated into Spanish, Mandarin, and Ebonics. With pictures and 2nd grade reading level wording. Maybe get a copy of the xkcd Thing Explainer to figure out how to word things.
That's actually a pretty solid idea right there. I wonder if there is a youtube video explaining this in Spanish and one that's just really simple English for niggers?
 
That's actually a pretty solid idea right there. I wonder if there is a youtube video explaining this in Spanish and one that's just really simple English for niggers?
It's worth a shot, at least you can give obvious trouble "customers" a brochure then go home. All i saw on youtube was highly technical explanations and tutorials that claim to help you fix or bypass your immobilizer (which probably just destroy them).

You might get good luck by commissioning a children's book author...
 
I take my job very seriously, I take a lot of pride in my work but, if you are going to destroy your car and make it my problem and then call me a liar? Get fucked.
The benefits of self-employment (that make it worth the getting fucked over by the government every goddamn day part).
You need to carry pamphlets explaining how the ignition immobilizer works, and how much damage attempting to use a screwdriver or hotwiring will do, and what is involved in fixing the damage. Translated into Spanish, Mandarin, and Ebonics. With pictures and 2nd grade reading level wording. Maybe get a copy of the xkcd Thing Explainer to figure out how to word things.
Incidentally, I've done this kind of Afro-engineering on ignitions myself.

But that was back when that still worked. I had a car I started with a screwdriver. Anyone who wanted to could have stolen it, but my reasoning was if they did, they deserved to have it.
 
The benefits of self-employment (that make it worth the getting fucked over by the government every goddamn day part).

Incidentally, I've done this kind of Afro-engineering on ignitions myself.

But that was back when that still worked. I had a car I started with a screwdriver. Anyone who wanted to could have stolen it, but my reasoning was if they did, they deserved to have it.
Most cars prior to 1998 could be forced on, GM ignitions were pretty tough in till around 1998 they had a period between 1998 and 2006 where the ignitions were really easy to break, mid 90s Chrysler/ford products were pretty easy to steal with basic hand tools. Almost all the import vehicles 1980-1998 are preety weak as well. I've had situations where a customer just cannot afford the price to replace the igntion with a new one, so I hate to do it but, I offer to "finish the job" the thief started. I tell them anyone can start the thing with a screwdriver and they need to replace it as soon as possible.
 
Explaining to my friend that a job's interest in my mechanical background wasn't some degree, but what came from me working around machines. I hate college brain thinking you need a degree for everything
Of all the things I’m known for fixing, cars is what people insist I must have gone to school for. So to break it down as to whom taught me
Air conditioners? College
Locks? My job
Plumbing? My dad and my job
Cars? Life
 
Of all the things I’m known for fixing, cars is what people insist I must have gone to school for. So to break it down as to whom taught me
Air conditioners? College
Locks? My job
Plumbing? My dad and my job
Cars? Life
Basically what my resume looks like in a nutshell lol, just different things. You don't need to have a degree directly related to a job half the time if you have experience in a wide field. Welding gives me experience in more than melting metal, it's reading tape measures, blueprints, pressure gauges, using basic hand tools- and that's what's only related to my education. He thought I needed to go back to school for a mechanical degree lol.
 
Most cars prior to 1998 could be forced on, GM ignitions were pretty tough in till around 1998 they had a period between 1998 and 2006 where the ignitions were really easy to break, mid 90s Chrysler/ford products were pretty easy to steal with basic hand tools. Almost all the import vehicles 1980-1998 are preety weak as well. I've had situations where a customer just cannot afford the price to replace the igntion with a new one, so I hate to do it but, I offer to "finish the job" the thief started. I tell them anyone can start the thing with a screwdriver and they need to replace it as soon as possible.
I had a 2000 Ford Super Duty I was using for camping one summer. One night I locked the keys in the truck cab, and I learned through a panicked phone search that you can jimmy the door locks on that generation of truck with a flat bladed screwdriver under the door handle. It made me realize just how flimsy car security can be.
 
I had a 2000 Ford Super Duty I was using for camping one summer. One night I locked the keys in the truck cab, and I learned through a panicked phone search that you can jimmy the door locks on that generation of truck with a flat bladed screwdriver under the door handle. It made me realize just how flimsy car security can be.
it's very inconsistent. some cars are super easy, some cars are very difficult. Kias only needed a screwdriver and a usb plug to jumpstart.
 
I assume you do residential/commercial locksmithing?
I fix air conditioners for a local institution mostly, but odds and ends in general. If someone can’t get into their office and security is likewise unable to, I get called in to break in and repair the lock. Side note, I am very proud of my 100% nondestructive entry rate
 
You need to carry pamphlets explaining how the ignition immobilizer works, and how much damage attempting to use a screwdriver or hotwiring will do, and what is involved in fixing the damage. Translated into Spanish, Mandarin, and Ebonics. With pictures and 2nd grade reading level wording. Maybe get a copy of the xkcd Thing Explainer to figure out how to word things.
Wouldn't work namely because the idiot would just deny that his decision to try to hotwire the car was not his fault. Denial is as powerful as meth or oxy in terms of addiction.
 
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