I never got that "Windows is easier" mentality tbh. Windows was never that much ahead of Linux. Sure it had better third party support, games just ran, you could use Adobe, or other software. Which if you cared about, then yeah, Windows was the choice.
I still remember XP breaking for variety of reasons. I especially remember my grandma used to break it in a ways I didn't know was possible and then trying to use "system restore" which only broke it further. And only reinstalling it would help.
I would say Windows became truly stable around Win7, at which point Linux was also pretty usable.
I really feel like this "Windows is easier" is just midwit cope because they have learned Windows first and are too low IQ to transfer knowledge from how things worked in Windows to how they work in Linux. Basically baby duck syndrome. Microsoft just made good deal of pouring windows into any possible education facility they could to capture the market.
I think LTT linux video vs PewDiePie one illustrates it well. With LTT being peak midwit unable to move outside what he learned years ago. And pew showing that it's actually not that hard if you put some time into, idk, just fucking reading the docs.
Also anecdotally my Mother uses Linux Mint on her private laptop, and she is more annoyed with Win11 that she got with her work laptop, as Mint is more like classic windows experience than modern windows.
And the software argument for average user is kinda dead, because average user is using their OS primarily as web browser launcher.