At 39:58 the speaker mentions Kent Hospital. They do seem to have a psychiatric unit, they also seem to work with a nearby Butler Hospital. Even though I predicted that she would be dropped off at a hospital, I have some doubts about the authenticity based on 2 reasons.
1. Although psych patients are typically allowed to make phone calls, they are going to have to go through a unit-phone and not a personal cellphone. Zoomers don't remember phone numbers. Of course, this could be explained by them allowing her to write down her contact info prior to removing the phone and I wouldn't be surprised if staff guides patients through this just so they don't have to deal with future issues.
2. This many phone calls in such a quick period of time would either raise an eyebrow amongst staff or would piss off other patients. Depending on the time of day of these calls, it could be that whoever is on duty is lazy/half-paying attention/doesn't care.