Considering his work attitude at Sikorsky I am more suprised they kept him on their rolls for so long. Fuck me he made a video when he got his XBox Account back and he drove from work to hios condo to make this video and to verify him for the account restoration. He could not wait for work to finish noooo Sir. he had to go home immediately to get it back and make an Internet video to boot
Keep in mind, his dad was the manager/director of that department he worked in. No, I'm not joking. Phil was a customer support specialist, his dad was the Customer Support Manager/Director for the entire department. I'm willing to bet money, Dave made an excuse for his son and why he had to "go home early" before his scheduled shift ended. They most likely kept Phil at his role taking phone orders, because his dad made excuses for him. Eventually, that came to bite him in his ass, because Dave was eventually laid off from his role at Sikorsky - well, when After Market Support for helicopters - got bought out by it's parent company.
If my lore is correct, Dave was move to another department before Sikrosky came in and swallowed After Market Support, Phil applied for his dad's role and of course didn't get it, and a few months later, he was fired. My favorite part of that story was he got the call to come into HR after his shift and was lead out by security. Also, he called HR and asked if he could come in and get his stuff, they told him "We'll mail it to you." Also, he tried to talk to his dad about fighting for him to keep his job, his dad told him "Sorry, there's nothing I can do."
Also, the ACE Certification thing that Phil used to tout around, well....guess who was the ACE instructor? Dave Burnell. No, I'm not joking. Dave wore many hats during his time at After Market Support for Helicopters, including doing ACE Certification training for his Customer Support agents, along with measuring metrics, tracking quality assurance, after hire continuous training, etc...Phil got that job because of his father, not because of Phil's "work ethic". What Phil calls "hard work", I call that a lazy Sunday.
That said, I'm willing to bet money he cost his dad his relationship at Sikorsky, especially how they were sick and tired of him constantly sticking up for Phil, defending his poor quality of work, his attitude, etc...to the point where they had to lay him off. It wouldn't be the first time Phil has gotten someone fired - looking at you, John Rambo and Gamestop.