Besides that, why didn't she call a locksmith once she was at the new place?
Because landlords forbid tenants from tampering with the locks of their apartments, and it's part of the rental agreement that you won't do so.
So if your lock is old and janky, or whoever changed the tumblers fucked it up and your key doesn't work, you have to call the landlord to have it dealt with; you can't do it yourself. If you're renting from a large property management company, that might mean waiting until business hours the following day—or worse, Monday.
Did she not hire movers? How late was it when she showed up that she couldn't go to Home Depot for a can of WD-40 for the stuck lock?
LOL, as if a meat puppet like Tess would know what to do about a busted door lock or badly-cut key.
(BTW, don't use WD-40 inside a sticky lock; you want graphite, which will lubricate the lock without eventually gumming it up. Home Depot sells powdered graphite for that purpose, but in a pinch you can take a regular pencil, liberally scribble the graphite into all the grooves of the key, and use it as normal. Sometimes, that's enough to solve the problem. It works on squeaky door hinges, too; pry the pin out of the hinge, rub it all over with a pencil lead, and put it back in—no more squeaks. [/DIYfaggotry])
Where is all her stuff that was supposed to be moved into the new place? She's clearly living on a wing and a prayer if she's doing all this shit last minute.
If she couldn't get into her new place, and had movers with a truck full of her shit already there, she may have just put everything in storage until she could get the key situation sorted out.
That said, she was probably going to put a ton of shit in storage anyway, because she is totally the sort to accumulate a lot of stuff. Not a hoarder, but definitely pack-ratty, hanging on to stuff because it's either an enviable status object or a reminder of her heyday. She had an entire drawer full of unused lipsticks she'd been given in her living room, so just imagine all the other shit tucked away in various cabinets and closets.
And then there was the maximalist decor of her previous apartment, with so much stuff hanging on the walls—all of that had to go somewhere, and she's probably got box after box after box of it.
Storing your shit is expensive, so I think this is a temporary arrangement—from the sound of what she said in the TikTok video, she's going to be getting rid of it all, or at least most of it. But she had to get it all out of her old place by whatever deadline, and didn't have time to sell it, so into boxes and into storage it all went. (NGL, I've been there myself.)
Not only do I think her new place is smaller, I'm beginning to suspect it may be temporary, and that she knows she'll have to move again before long. Her sudden desire to purge herself of a lot of stuff may be a desperate cash grab, but she may also be facing the fact that she can't afford to keep storing it, and she's not going to live in a big enough place to allow her to keep it again. There's a real end-of-the-road feeling in the way she's been talking about this move, as if the hard reality of her situation—including its unlikelihood of improving in the future—is finally sinking in.
It'll be interesting to see what her new place is like, and where she ends up going from there.