If her dream is to own a business, like any dream of Amy's, it's laughable. Amy tried to mimic what real Etsy shops do (nice packaging, a note, etc.) but she lacks skills to say "I need someone to design a real logo for me, a unique logo that isn't shitty clip art. I need to get some nice tissue paper, maybe with my logo on it. Some nice stickers with my shop's name on to seal the items in the tissue paper. My handwriting is shit, I should invest in a printer so I can print the labels straight from Etsy/the Post Office." Hell, even shipping things off in a timely fashion was an accomplishment for her, not just part of her 'business'. Things that bring your company 'up', you know? Heck, maybe even talk to a friend who's in marketing or has a degree in business or something. You know...someone with education and experience in the field of creating and selling goods to the public.
Never mind quality control. She doesn't have a group of friends (or a husband) that will sit down with her and say "Amy, we know you love making these reechains...but they're shit. I can get better stuff from the prize counter at Chuck E. Cheese. You can get better quality stuff, personalized or not, out of one of those gum ball machines at Wal-Mart. Maybe you can watch a few YouTube videos, look at some shops that sell the same stuff as you, but better, and try to figure out how to do the best possible reechains you can. Give yourself time to learn and grown before investing money in it. You'll get a better reputation that way. Also, don't sell stabby things here in Oregon, it's illegal. Seriously, we've told you this. Owning them is illegal, regardless of where you're shipping them to."
She'll never make enough money on the reechains to need to claim it on her taxes, so at least that's a blessing? Though an IRS saga could be entertaining.