9 months? He allowed himself to be pressurised into sending it out early?
Look I get that Novak is a talented guy, but if you take money from someone to do a Job, you're entering into a contract. I get the impression that he thought that a low end job was a waste of his time.... but then he shouldn't have taken the job. The guy that gave it to him, probably thought he was doing him a favour by giving him work.
Also the fact that Novak did the job via an intermediary gun shop, that is now out of business... is well..
If he's a professional gunsmith, he shouldn't be making videos whinging at customers, saying he regrets doing the work. However if he's a gifted amateur looking to keep himself occupied during retirement, it kind of makes sense.
Incidentally I only mention this because I've followed a C&Rsenal for years, and for a while was a Patreon. It's only in the last year or so after they've become financially stable that they've started whinging at their fanbase. Othias not so much, but Mae and Novak each seem to have their own set of issues.