- Joined
- Nov 11, 2014
Gamestop has its own form of worthless currency called Powerup Points, which after spending hundreds of dollars you may have enough for a $5 off coupon. how many points you have prints at the bottom of the receipt. well, for 15,000 points, you can renew your membership status. so this seemingly okay customer comes in (blacker than night, and heavy Ebonics go figure) and buys a shitty third party 360 controller. his card is about to expire, and he has enough points to renew, so I tell him for 15,000 I can renew his card for FREE. he agrees, and he pays for his controller and goes on his way and I think nothing of it till about a half hour later I get a phone call. Its him.
him: "I wantz to speak Manager"
me: "I am the current MOD, how can i help you"
him: "I came bought 360 controller and I wana know who dat FAGGOT is who stealing my power points"
me: "sir, that was me, what is the problem"
him: "I had [however much he had] and now i only have [however much he had after card renewal]!"
me"yes, you renewed your card sir it takes away 15,ooo points"
him"NO. I KNOW WHAT HAPPENED. you little buddy" [The person who was working with me was also behind the cash wrap] "listening to my info and yo steal my points!"
after explaining to him again that his card renewal cost points he was still chimping so i just gave him the number to customer support so they could deal with him.
him: "I wantz to speak Manager"
me: "I am the current MOD, how can i help you"
him: "I came bought 360 controller and I wana know who dat FAGGOT is who stealing my power points"
me: "sir, that was me, what is the problem"
him: "I had [however much he had] and now i only have [however much he had after card renewal]!"
me"yes, you renewed your card sir it takes away 15,ooo points"
him"NO. I KNOW WHAT HAPPENED. you little buddy" [The person who was working with me was also behind the cash wrap] "listening to my info and yo steal my points!"
after explaining to him again that his card renewal cost points he was still chimping so i just gave him the number to customer support so they could deal with him.