I can't put the blame entirely on the game. They have ways for people to learn and get better. Players can't expect to have every little thing handed to them on a platter.
True, it isn't entirely the games fault, But the game is very wishywashy with the traits unlocking. A trait can either just be like a 10-20 potency bump.
or it can fundamentally restructure a classes rotation and change an action, despite it still being a generic named "Mastery" trait.
Its a combination of tooltips changing as you level, and behaviours changing as you level restructuring the jobs.
It isn't so bad for old or returning players, but new players need to untangle things and have massive gaps in changes for each job, meaning multiple level points need muscle memory adjustments.
With there being ultimates at 50, I really believe every job should have a basic level of feature completeness at 50, and this can be reflected in the number of classes that clear ultimate teirs based on level tbh
I say it's a mixture of bad players and bad information.
Any retard can operate an Ipad because it's intuitive.
ff14 class feature progression is not, so retards cant operate it at even a basic level, on top of some jobs just being fundamentaly worse or not even getting similiar actions to other jobs with 30-40 level differences. (Early AoE's being a good example of that, some get AoE's at like level 10, others not until 45)
Tbh it'd easily be solved if they squished the basic 1-2-3 combo into all being level 1 unlocks and building from there.
(because yeah, sure some jobs totally need a 20-30 level difference to finish a 1-2-3)