The Awkward/Shitty Restaurant Experience Thread!

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I recently dealt with another douchebag at my restaurant. This 60-something lady was bitching at me all because I was unsure about what temperature the tea is supposed to be (the teas aren't temperature controlled) and proceeded to make snarky remarks under her breath because I was supposedly "unskilled". She was just an all-around bitch.
 
Today, we had half as many people as we had yesterday at our restaurant.

We had 70 today.

I'm the half Asian cook. We also have someone else doing deep fried, grill, and stovetop meals.

And they still have the nerve to complain about how long it takes their meal to get to them when they're the last people in.

In other words, it was fun.
 
A few years ago I was dating a girl that worked in a Chinese buffet restaurant. She wasn't Chinese, but the restaurant owner thought it would bring in business to have a tiny cute redhead that spoke English at the front counter working the register and directing folks to tables. Naturally, this entitled me to all the free Chinese food I could eat, anytime I wanted. An old high school friend who had become our (useless, unemployed) housemate liked to come along too, and eat the free food. He was a fat fucker, like 5'6 and 340lbs or something, and one of those people that wouldn't touch the actual Chinese food. He'd only eat the shitty chicken wings and pizza slices they had.

We'd all sit in the smoking section and smoke and eat free food and try to ignore fat fuck's constant complaining about the staff. For whatever reason he was horribly racist against Asians. And only Asians. (My previous girlfriend was Korean and she actually kicked him in the balls when his first words on meeting her were "What the fuck are you?") He'd sit there mumbling all sorts of racist shit about the Chinese, just really weird shit.

My girlfriend came over on break and said the boss offered fat fuck a job, cash pay, and all he'd have to do is hang out and switch buffet trays when needed. Like $11 an hour cash plus free food. He blew the fuck up and started screaming that no way in hell was he gonna be seen working for these chink slant eyed gook filipino yellow rice cat dog eating motherfuckers and on and on. Of course I had to be a dick and said something like "Because the last thing you'd expect to be in a Chinese buffet is Chinese people, right?"

He slammed down his plate and started screaming that "They heard you fucking say that! You said Chinese and I know they fucking heard! I can't go anywhere with you! You're embarrassing! YOU RACIST!" And so on. He ran outside still causing a scene and everyone just stared at him. "Chinese" was even part of the name of the place. The food there was pretty good, but apparently the walls were full of black mold and it was shut down not long after that.

The other odd thing I saw there was one time this absolutely massive guy came in and loaded 5 plates with food. Now I'm a decent sized guy, at 6'3" and 220lbs. This guy made me feel small, I'd say he was at least 7' and 450. He brought his 5 heaping plates back to his table. Sitting on two chairs, one for each ass cheek, he made a plate pyramid. 3 on bottom, then 2, then the last on top. He proceeded to eat roughly half of the top plate, then got up, paid and left. His food pyramid still sitting on the table.
 
TheGreatCitracett said:
The other odd thing I saw there was one time this absolutely massive guy came in and loaded 5 plates with food. Now I'm a decent sized guy, at 6'3" and 220lbs. This guy made me feel small, I'd say he was at least 7' and 450. He brought his 5 heaping plates back to his table. Sitting on two chairs, one for each ass cheek, he made a plate pyramid. 3 on bottom, then 2, then the last on top. He proceeded to eat roughly half of the top plate, then got up, paid and left. His food pyramid still sitting on the table.
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A lot of the Chinese buffet places around here charge you if don't eat all the food. That, and they also have signs posted nearly everywhere saying "Please take only what you'll eat.."
 
I used to work at a large, sit-down chain for a few months between undergrad and grad school, so I have a ridiculous number of these. A lot of my stories are about shitty customers, but worst of all was the general manager.

She would go back in the kitchen and try to micromanage things, which inevitably led to major fuckups because she did't have a clue what she was doing. She was the GM because she had been with the restaurant since the 1980s (hooray for the seniority system!). She would never stand up for employees--which is common--and would literally scream at us in the middle of the dining room for almost no reason. Once, the kitchen had given me the wrong type of a certain dish, which was nearly identical to the one the customer had ordered, and they got pissed about this. I apologized, went to check the ticket, and saw that I had entered it correctly. This, however, is not good enough for the GM. She starts yelling at me in the middle of the restaurant at the top of her lungs, comps the douchebag's food, and lets him keep all three (she had brought him another of the original) orders.

She also broke labor laws, and would leave people on training status for months at a time, meaning they earned $2.15/hour with no tips. I ended up training for about a month, when two weeks is typically considered long. I had wanted to complain or do something about it, but I was desperate for the money, so I kept my mouth shut. One person did complain and got fired while I was there.

She also wore yoga pants to work every day, and she kept gift cards tucked in them and in her bra.
 
MalWart said:
This is why I'm glad McDonald's is starting to phase out those disgusting playgrounds.
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Whisper said:
...Someone rate that horrifying for me. Feels doesn't suffice.
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We don't really have them in McDonald's in the UK at least if we do they are not common, but I read a book about Virology that had a whole fucking chapter on communal play areas especially one's in door's and they are massive disease vectors, I can't recall the exact details but the CDC traced back a particularly nasty infection that spread through a lot of kids like wild fire (including a death) to one such play area of a fast food restaurant, and with the sadly growing numbers of parents who are jumping on the anti-vax train shit like that's only going to get worse.
 
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Thankfully I don't have any weird experiences myself, but there is a KFC sort of near to me that was on my route home from then-work and I'm a lazy fuck, so I'd tend to swing by now and then for a bite to eat from there because it was usually late and I was tired as hell from a 12 hour day.

When you start to become a semi-familiar face you natter with the staff while they prep your order and they always seemed pretty nice and chill, the manager was a good sort who looked after their staff and would pounce the second he'd hear raised voices, usually to bat for his staff.

One day, I drive up to the drive through only to find him serving me instead of doing what he normally did which was paperwork in the back, and normally we'd exchange brief pleasantries.

Turned out the poor sods had just had endless shitty customers at the Drive thru and front serving desk all day, with people complaining over the slightest thing or honking horns if stuff took longer than 30 seconds. One customer had been so abusive to the girl on the Drive Thru that she'd become an emotional wreck and wound up being sent home early, and so the Manager was ready to smack the next person who kicked off.

He basically went on about how others had also kicked off at his staff all day, trying to cadge free stuff off the back of their incorrect orders and he wished that more customers were "just like me because you don't care and don't kick off if stuff goes wrong, or you have to wait."

So, because I'd heard him have a moan and agreed with him (seriously, never treat service staff shittily, even if you can see them prep your food) he promptly gave me the survey discount of 10% for being such a good customer.

One that I got pretty much permenantnly from then on, which was nice. He wound up moving on after a while into district managing and last I saw him, he was running several branches of delicious chickeny goodness.
 
Ponderous Pillock said:
Thankfully I don't have any weird experiences myself, but there is a KFC sort of near to me that was on my route home from then-work and I'm a lazy fuck, so I'd tend to swing by now and then for a bite to eat from there because it was usually late and I was tired as hell from a 12 hour day.

When you start to become a semi-familiar face you natter with the staff while they prep your order and they always seemed pretty nice and chill, the manager was a good sort who looked after their staff and would pounce the second he'd hear raised voices, usually to bat for his staff.

One day, I drive up to the drive through only to find him serving me instead of doing what he normally did which was paperwork in the back, and normally we'd exchange brief pleasantries.

Turned out the poor sods had just had endless shitty customers at the Drive thru and front serving desk all day, with people complaining over the slightest thing or honking horns if stuff took longer than 30 seconds. One customer had been so abusive to the girl on the Drive Thru that she'd become an emotional wreck and wound up being sent home early, and so the Manager was ready to smack the next person who kicked off.

He basically went on about how others had also kicked off at his staff all day, trying to cadge free stuff off the back of their incorrect orders and he wished that more customers were "just like me because you don't care and don't kick off if stuff goes wrong, or you have to wait."

So, because I'd heard him have a moan and agreed with him (seriously, never treat service staff shittily, even if you can see them prep your food) he promptly gave me the survey discount of 10% for being such a good customer.

One that I got pretty much permenantnly from then on, which was nice. He wound up moving on after a while into district managing and last I saw him, he was running several branches of delicious chickeny goodness.
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You know what that's a personal gripe of mine, treating service staff like crap they can't really do anything and have to work inside the rules set forth by the company, even the all powerful manager is most often only a step or two above the guy who took your order, if a fast food place fucks up your order like Mc'D's just say they'll fix it for you because it's easier for them.
 
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Ravenor said:
You know what that's a personal gripe of mine, treating service staff like crap they can't really do anything and have to work inside the rules set forth by the company, even the all powerful manager is most often only a step or two above the guy who took your order, if a fast food place fucks up your order like Mc'D's just say they'll fix it for you because it's easier for them.
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There's a side effect of this, though, that I like. When you see someone treat wait staff like shit, that's exactly how they'll treat you if they get the chance.

So always eat out with someone before you get involved in any kind of recurring business with them. If they treat the wait staff like shit, never ever do business with them. You'll regret it.
 
I went to a Taco Bell one time and ordered a Doritos taco. The Doritos tacos are served in a little cardboard sleeve so you don't get Doritos seasoning all over your fingers. When my taco came they had forgotten the Doritos shell. So it was the filling that was supposed to come in the taco, but served inside the cardboard sleeve. I just said fuck it and ate it as a mini salad.
 
Went to a Chick Fil A and some chick was changing her toddler's diaper on the counter you order at, arguing with the employees telling her to knock it off.
 
I've never liked restaurants that make a big deal about singing to you on your birthday, because being surrounded by strangers who are howling at me while I try to eat cake makes me kind of nervous. I was so glad when our Mimi's stopped doing it, probably because they were traumatizing children by flocking around them and shrieking.
 
There's a place nearby called the Redneck Tavern... It isn't exactly a shitty place, but the service is goddamn awkward at times. The bartender has a matter of fact tone while all of the waitresses in their daisy outfits are actually quite well spoken. Doesn't exactly fit the bill of a Football Sperg's dive.
 
I always have interesting times at Denny's. I don't go very often but every time I do, there's always some crazy shit happening.

The last time I went, me and my boyfriend were starved from moving all day and just wanted a huge, cheap meal. So we go into this Denny's and the waitress is absolutely methed out. At first she seems really friendly but upon listening to her list off the special, you can see her shaking like a leaf in the wind and speaking at about a million miles an hour. She's got scabs all over her face and the way she talks sounds vaguely like she's annoyed and excited all at once.

We saw her take a "smoke" break literally right in front of the main entrance and let me tell you, it wasn't a cigarette. And she came back talking even faster and acting pumped as fuck for no real reason. I felt a little bad for her for having turned to the worst drug ever for comfort but damn, on the job? Really? People take their kids there.

Before I met my boyfriend, me and my best friend would go to Denny's more frequently just because it was cheap and open at all hours of the night. One late-ish night, a waiter would not leave the two of us alone. He stared down my shirt and made passes at both of us (calling us "beautiful", "my lovelies", constantly checking our table and making awkward-ass flirty small chat). We both made our way to the front and she decided to go to the bathroom before paying for her meal, leaving me alone at the register with this douchebag.

He brazenly said, "You are the most beautiful and sexy woman I have ever seen in my entire life. Please give me your number. I am DYING to take you out" and kept accosting me for a date pretty much until she came back out of the bathroom and joined me. Now, I'm not a prude and I do enjoy compliments but the way this guy was carrying on was extremely skeevy and creepy, not to mention the fact that I didn't know him at all. It was like he knew I was super shy and made me feel obligated to give him my number because I was too nice to say "fuck off".

I gave him a blatantly fake number though, because fuck that guy.
 
Bitch I Might Be said:
The last time I went, me and my boyfriend were starved from moving all day and just wanted a huge, cheap meal. So we go into this Denny's and the waitress is absolutely methed out.
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If you ever worked in food service, it's just drugs, drugs, drugs all the time. Usually speed and weed. That's at every level from the dishwasher to the main chef.
 
AnOminous said:
If you ever worked in food service, it's just drugs, drugs, drugs all the time. Usually speed and weed. That's at every level from the dishwasher to the main chef.
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And I keep telling everybody that the people who work in the Subway that opened up a few months ago are druggies. Functional druggies like @Melchett , but druggies nonetheless.
 
In the summer before my last year of undergrad, I was a dishwasher at an Italian bar and grill that had just opened up in my hometown so I could make some money for my first apartment. All in all, it's probably the most positive job experience I've had in my adult life, with two major exceptions. Their names were Jeff and Tyler (names not changed because fuck these guys). They were two of the most unpleasant people I've ever had to work with. Here are their stories:

Jeff was one of the cooks, second only to another guy who had been head chef at the previous restaurant to call this location home. He was a racist, sexist, homophobic loudmouth who demanded complete control of the music in the kitchen (Waylon Jennings, Puddle of Mudd, and Hank Williams III were the only artists allowed). He verbally abused and sexually harassed the waitstaff (who were all women) and took a pretty condescending tone with the dishwashers and preppers (who were mostly guys in their 20s like me). Jeff ended up losing his job when the boss noticed that dishes were coming out majorly fucked up (I seem to recall that what broke the camel's back was an undercooked shrimp scampi). It was discovered then that Jeff had been drinking from the vodka used for cooking, enough that he was stumbling around the kitchen and slurring his speech. I wasn't around for the dramatic confrontation but one of the other dishwashers claims he cried like a bitch when he begged not to be fired.

I'll do my best to avoid :powerlevel: here since Tyler and I have a long history (he was one of a few kids who bullied me in middle school).

He initially got on my nerves because he tried to act like we were best friends back in the day, but what really grew frustrating was how he tried to be middle management to everybody who was younger than him. This included backing up Jeff when he'd go on a bigoted rant or insist on shit music for the boombox, but it also included giving me orders when I didn't report to him. He especially liked giving me jobs that he hated but I wasn't really equipped to do (best example is cleaning out the deep fryer; my hands and arms were too big to reach into the crevices at the bottom to get all the gunk out). I called him out on it a few times and was met with a lecture on how he'd been in the restaurant business four whole years longer than me and he knew how to do my job inside and out (sorry I chose to go to college, dumbass).

Tyler was fired a few weeks after Jeff when the boss overheard him bragging to the rest of us about telling the manager his mother had been hospitalized when he was actually going to visit his long-distance girlfriend. He was fired on the spot.
 
Oh, the story of my bitch aunt and her four cunt children, aged from like 4 , 5 , 7 ,and 10

My aunt brought her four disgusting children to a Mexican place I eat at regularly enough they know my name. The kids and my aunt were rude, and they made the most horrific mess. They were throwing food at each other, drawin on the wall, and stomping food into the carpet. And my aunt was taking snapchaps becuase it was 'so cute when they played'. I was horrified. She only tipped 10%. On the way out I gave our waiter $40 and promised next time I'd take them to taco bell
 
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Rabbit Bones said:
Oh, the story of my bitch aunt and her four cunt children, asked from like 4 , 5 , 7 ,and 10

My aunt brought her four disgusting children to a Mexican place I eat at regularly enough they know my name. The kids and my aunt were rude, and they made the most horrific mess. They were throwing food at each other, drawin on the wall, and stomping food into the carpet. And my aunt was taking snapchaps becuase it was 'so cute when they played'. I was horrified. She only tipped 10%. On the way out I gave our waiter $40 and promised next time I'd take them to taco bell
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Why do the worst people reproduce the most?
 
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