> Spencer has joined the chat.
"Hello I am sorry to have heard about this inconvenience, this is certainly not the experience we want our valued customers to have at Amazon, I am positive we can come to a solution to fix this problem you are facing at this present time with your order, do not worry. Please remain assured and please allow me look into this valued customer"
*gone for 10 minutes*
*leaves a dead bedbug on office furniture*