"Social Media" doesn't work. You can't drop everyone in the same pot and expect them to get along. Things naturally evolve over time as one group will rise to the top and dictate the community's code of conduct. What makes social media particularly bad, is that unlike the forums of old, they are not run by average joes acting as admins, mods, and jannies but are instead replaced by billionaires, suits, and algorithms who have no vested interest in their online communities and only care about profits. That's the reason why informative discussion is discouraged in favor of bite-sized blips of info and trash that gets more engagement in the form of likes, updoots, retweets, shares, what-have-you.
With all that in mind, social media is devoid of gatekeeping so that everyone and their grandma can use it without the fear of being cast out and shat on by the rest of the community for failing to fit in; and that's the majority of Internet users nowadays. None of those will abandon social media in favor of a smaller forum that gatekeeps, because fitting in requires effort and lacks the sweet dopamine rush of getting a constant stream of validation for dogshit takes.
In a way, this is good since it acts as a containment for normies that would otherwise absolutely shit up every nook and cranny of the Internet. The downside is that no one except for a handful of people will get actually worthwhile information and that places like plebbit truly are "the frontpage of the Internet."
And that's why this;
The access to information has produced one of the most well educated generations.
Is unfortunately not true.
Social Media will never work and all any of us can hope is that they stay in their containment zone.