Your Received Medallions

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A-№1 said:
You spent a yard and a half on Chris stuff out of birthday money? (Clearly I picked myself the wrong parents.) Here I was thinking we were talking only a few sawbucks. Get your $150 back. Donate $10 to the Autism Research Institute.

You could try sending it back to him demanding he fulfil your order as specified, but given what Chris sent you in good faith I wouldn't have high hopes for what he'll send you in bad faith. Angry eyes might well happen. Also possibly a doxxing. At the very least there will be a lot of whining, and you will be called a troll. If you're willing to risk that and the time involved, well that's your business, but I don't think giving Chris second chances, third chances, and so on will help him to learn to provide his customers the promised products the first time.

If you do try to give Chris a second chance, I would recommend you still get your money back first, and then make a new order from him with the clear understanding that he needs to actually deliver what he promises this time. That's what I would do with any eBay vendor who failed to deliver the promised goods but might have a chance of doing so given a second chance.
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Well, even if Chris gets pissy and sends a cranky comic, he'll still have fulfilled his side of the agreement. Flufflehugs doesn't need to provide third, fourth, fifth, etc, chances, but giving Chris just another chance is more diplomatic.

Getting the money back, and then making a separate order is just a more obvious slap in the face to Chris, but with the the same end result of giving Chris another chance to get the money. He'll be just as pissy as he was before, but possibly a little bit more, because he wasn't even given a chance to correct the original problem.
Alec Benson Leary said:
I agree that he should get a fair shake to fix it. By that I mean, you can diplomatically say "I respect that you had unforeseen personal circumstances that obstructed your work process; I don't blame you, but either you'll need to provide the product I requested within X days or you'll have to refund my money".
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Exactly this.
 
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Marvin said:
I say you should give him an opportunity to fix it. Heh, and of course, he's going to bitch constantly about having to pay postage again.
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I want to say, "Well, parting with some cash will teach him to follow future instructions more carefully." But after the angry eyed Sonichu incident, he's made it clear he'd rather do his things his way (or, in his eyes, "The RIGHT way") regardless what the consequences might be.
If he opts to draw replacement pages, I'm willing to bet he'll sneak in some back handed remark in there, assuming he doesn't just outright insult her. This would just be a waste of his time and resources knowing full well she'll get offended and report it to eBay, ultimately defeating the whole purpose for doing it.
So... will he play it smart and just refund the money, or will he do it the hard way?
 
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jc17 said:
I want to say, "Well, parting with some cash will teach him to follow future instructions more carefully." But after the angry eyed Sonichu incident, he's made it clear he'd rather do his things his way (or, in his eyes, "The RIGHT way") regardless what the consequences might be.
If he opts to draw replacement pages, I'm willing to bet he'll sneak in some back handed remark in there, assuming he doesn't just outright insult her. This would just be a waste of his time and resources knowing full well she'll get offended and report it to eBay, ultimately defeating the whole purpose for doing it.
So... will he play it smart and just refund the money, or will he do it the hard way?
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The hard way.
 
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jc17 said:
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If he opts to draw replacement pages, I'm willing to bet he'll sneak in some back handed remark in there, assuming he doesn't just outright insult her.
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I kind of want to see what he would send, though. Angry-eyed Sonichu is now part of Christory...who knows? The results could be interesting to say the least. Maybe Flufflehugs should request a replacement comic detailing piercing care and hygiene?
 
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Marvin said:
Well, even if Chris gets pissy and sends a cranky comic, he'll still have fulfilled his side of the agreement. Flufflehugs doesn't need to provide third, fourth, fifth, etc, chances, but giving Chris just another chance is more diplomatic.
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By third, fourth, fifth chances I mean the total number of chances Chris has had from his customers all together, not just Flufflehugs. Re-reading I wasn't very clear about that. I don't recommend any one customer giving Chris any slack at all beyond a second chance.

While Chris has had his share of overly critical "customers", most of whom have been weens using his ebay sales to fuck with him, giving him zero chances from the start, he has also had a few that have been overly lenient. Neither is really treating Chris as just another ebay vendor, which is what Chris really needs to learn to be. The first case just teaches him it's pointless trying to be an upstanding businessman, while the second teaches him that he can get away with being anything less.
Getting the money back, and then making a separate order is just a more obvious slap in the face to Chris, but with the the same end result of giving Chris another chance to get the money. He'll be just as pissy as he was before, but possibly a little bit more, because he wasn't even given a chance to correct the original problem.
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I would say it's more definite a message than necessarily a slap in the face. It depends on how it's framed to him. If Chris is allowed to just replace the existing commission, he will definitely try to do what he thinks is the bare minimum to keep the money. If you tell him you're pushing the reset button on the sale, cancelling the current order and starting over completely from scratch with a new order, so long as you are courteous and explain your reasoning, he may not take it all that badly (nor should he). For one thing it gives Chris a second chance to decide if he wants to take on this exacting commission after all. It also might just convince him to put the effort he should have exercised in the first commission into the second. The "reset button" method also gives you the chance to decrease the size of the commission from the total of $150 to, say, the cost of a single commission with the clear message that if this reduced commission is done promptly and satisfactorily the rest of the initial order will be commissioned forthwith. And if Chris does complete the reduced commission promptly and satisfactorily, the rest of the original order damn well better be commissioned again, because a promise is a promise. While I've never done business with Chris, obviously, I have occasionally had to "press the reset button" on deals with other unreliable vendors, and it works fairly well for me. Sometimes it's even the vendor that presses it, if it becomes clear to them that they've taken on a job beyond their ability to complete.

I have to believe it's possible to do business with Chris in a way that you get what you order without having to accept any of his lazy shenanigans but also without having to be a dick with him to get it. In other words, a simple business transaction like any other where neither party is trying to take advantage of the other. Chris may in time prove this wrong, but we sure as hell shouldn't.
 
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Jozef said:
Liquor cabinet... I thought that was funny, but Chris probably found the joke online somewhere.
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It's really common. The one I hear most often is "Did you hear about the two lesbian bar owners? They tried to get married with a liquor license". Though that's probably because I know two lesbians who own a bar. But I live in Canada so they just got married with a regular marriage license.
 
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I wonder if Chris ever got another 'adult' joke aside from that one sex joke about breakfast...
 
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Flufflehugs said:
Should I give him a time limit on his new attempt? If I don't, he'll probably spend two more months working on the replacement drawings or he'll just forget to make them altogether. Do you guys think one week sounds reasonable?
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I think one week is more than reasonable. He could certainly accomplish what you're asking for in that time frame without much effort, honestly. Make him understand that if he fails to deliver before the deadline that you will open a case against him and get your refund through eBay if he's not going to be compliant.
 
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I'd say maybe tell him he has one week at first, and then when he no doubt complains about having too much on his plate, tell him you'll file the ticket in two weeks and stand your ground there. That way you've got a concrete deadline, but you also have evidence that you're trying to compromise as well. You might even tell him this was your birthday money you spent on this, too, if you haven't already.
 
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