I don't disagree and fully understand. I expect such an outcome in the Starbucks example, much like I do on Twitter. Josh is well within his right to ban my ass if I step out of line or fedpost, it's his company.
My primary point of contention is that a good deal of the problem users and the platform itself constantly claim to be a "platform of free speech and 'trusted information'" when that is blatantly false and the ones claiming as such are lying fucks. People with no standards acting like moral arbiters of society. It's less about the legality of it, and more the blatant unchecked hypocrisy.
Of course there is an argument to be made that a platform that claims to be a "trusted source of info", "a place of discourse", has direct and immediate effects on the news cycle, public elections, and general flow of information, shouldn't necessarily be given those same protections, but I'm not a law maker and I know that's a very tricky argument to even implement without really fucking up the Internet landscape. While I do think that shit hole needs to be held to a higher standard, the standard they pretend they hold themselves to, I'm very aware it would be used against us here.