The reason why the MSM is so horribly out of touch is because they only check Twitter. That's not a place where you go to put your finger on the pulse of America any more. So many ordinary people have been banned, left in disgust, or simply had their opinions drowned out by louder and prouder fringe weirdos that you only get echoes of the narrative and bots. MSM is too lazy to try a little harder, go to Rumble or Twitch or other off-brand sites, and they might be exposed to non-PC content or opinions that might offend their eyes, so they don't bother.
James O'Keefe taught us that the MSM circle-jerks their citations and sources, listing each other as references in a circular pattern. Mollusk taught us that Twitter is estimated 40% bots, rented out to the highest bidder. And gamergate taught us that journalists have their secret, invite-only chatrooms and discords where they all agree upon the narrative before writing their stories.
Your average MSM reporter checks his reference circle-jerk, goes to Twitter to hear what the bots are screaming, maybe checks Wikipedia for some background details, and shits out a story. This is the state of journalism today.